5 Productivity Hacks to Save You AT LEAST 1 Hour a Day
Christopher Small
Law Firm Marketing Mastery
@csmall
My typical day
• To do list all set.
• Ready to work hard and knock stuff out.
• Then the phone rings.
• Then my assistant comes in.
• Then I get on Facebook.
• Then a client calls.
• I look up and it’s 6:30 and only 2 things are off the list.
I got tired of it.
• So I came up with some ideas to end my lack of productivity.
• Here are 5 productivity hacks that are guaranteed to save you at least one hour a day.
1. Tame the Telephone
Do You Have a Telephone Policy?
• Not just how people answer the phone, but how calls are dealt with.
• Is it written down?
• Easiest way to save time is to tame the telephone.
This is my policy.
1. Is it a new client, a current client, or an old client?
2. New client – get their info and schedule a consultation.
3. Current client – (1) is it an emergency? (2) No. Then schedule a
call back between 12-1 or 4-5; NO EXCEPTIONS.
Before hanging up with client, find out what issue is – if assistant can answer
it, answer it!
Include information on calendar note.
Immediately send email to client rehashing conversation and phone call
time.
Why do this?
• No interruptions while you are working.
• No checking to see if you want to take the call.
• You can see exactly who you need to call and exactly what they want before you call.
• Time Saved – an hour by itself.
2. Wean yourself off the email crack
How often do you really need to check email?
Productivity Hack – Set an Alarm
• I check email every two hours, trying to work up to every three hours.
• I set an alarm to go off at 10, 12, 2, and 4. In between that time the email is off.
• How much time do you spend “putting out fires” that are only fires because you read the email?
3. Plan Your Day the Night Before
There are 3 things you MUST do tomorrow.
• Write them down first on your list.
• Then write down all of the things you want to do (with the extra time you have).
• When you know what to do you don’t have to spend any time thinking about it.
4. Do the hardest thing first.
• Stop carrying over the thing you don’t want to do.
• Knock it out at the beginning of the day.
• It will make the day easier.
• It will feel like you’ve accomplished so much more.
5. Delegate
• Written policies and procedures.
• Written processes.
• It’s okay for someone else to do something.
Who can you delegate to?
• Assistant.
• Associate attorney.
• Contract assistant.
• Contract attorney.
• VA
Want more great info?
• Subscribe to my podcast on itunes – Law Firm Marketing Mastery Podcast
• Sign up for my weekly newsletter –lawfirmmarketingmastery.com/newsletter.
• Follow me on twitter. @csmall
• Call me and ask – 206-601-2545; Skype – chris.m.small; [email protected]
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