Download pdf - 50 best managed Douglas Reid 2012

Douglas Reid

[email protected] reidthis.ca

@douglasreid

Beyond Employee Engagement

Genera4ng real a5en4on, focus and produc4vity

Objec8ves •  Engagement today and advantage •  Priori4es for a5en4on, improvement

How we’ll not do this

Engagement: Individual discre8onary effort

Urgency Focus Intensity Enthusiasm Persistence Proac4vity Role Expansion Adaptability

What engagement isn’t…

“What do I have to say to get them to be more interested in their work, or even just do what they’re told, and like it, without complaining?”

It also isn’t “happiness”.

Engagement is a necessary but not sufficient condi4on for survival and growth. Engagement does predict greater resilience. Engagement makes a claim on scarce resources, hence best approached from perspec4ves of op8mality and efficiency.

A compe44ve differen8ator

Engagement makes you more relevant to the future…

Customer willingness to pay

Cost of deliv

ering

what the cus

tomer buys

What outcomes

you’re being hired to create

Implementa8on happen primarily by changing the alloca8on of resources consistent with objec8ves

Any non-‐human asset of an organiza3on that a manager can deploy

Brands, equipment, IP, licenses, machinery, informa4on, etc.

Money

People Skills

Time Dura3on, sequence and project choices to which you apply the money and people that you have

Targets

Resources

Strategy

DOING DIFFERENTLY WITH LESS

What’s working for you now?

GeYng to We

The power of We

“Culture is the byproduct of consistent behaviour.” ReWork Fried & Hansson

Compe44ve/exclusion Distrust / judging Stagnant / limi4ng Withholding / silos Compe4ng / persuading Dictate / control Compliance / resistance

Community / inclusion Trust / respect / apprecia4on Growth / possibili4es / expanding Sharing / exploring Wondering / innova4ng Encouraging / developing Spirit / commitment / crea4ng

Co-‐crea8ng Humanizing Op8mizing Interac8ng Catalyzing Expressing Synchronizing

How We-‐Centric is Your Culture?

Source: Glaser, Crea3ng We

Reciprocity Connec4vity Transparency Balance Courage

Having desired results (value) Managing what happens (control) Establishing what’s real (truth)

Equity Achievement Camaraderie

Autonomy Mastery Purpose

Choice

Competence

Meaningfulness

Progress

GeQng There…

20 10

You can’t achieve anything worthwhile through things that you do “reasonably well, most of the 4me.”

The essen8al ques4ons of strategy are: •  Which of our habits are we really

prepared to change, permanently and forever?

•  Which lifestyle changes are we really prepared to make?

•  What issues are we really ready to tackle?

There is no benefit in claiming to pursue a goal that everyone can tell you don’t have the guts to pursue.

You are here.""

Where do you want to go next?"

Douglas Reid

[email protected] reidthis.ca

@douglasreid

Thank you!