Download pdf - Accelerating Digital Business in a Cloud-First World

ACCELERATING DIGITAL BUSINESS

IN A CLOUD-FIRST WORLD

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ABOUT PERFICIENT

Perficient is the leading digital transformation

consulting firm serving Global 2000 and enterprise

customers throughout North America.

With unparalleled information technology, management consulting,

and creative capabilities, Perficient and its Perficient Digital agency

deliver vision, execution, and value with outstanding digital

experience, business optimization, and industry solutions.

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PERFICIENT PROFILEFounded in 1997

Public, NASDAQ: PRFT

2015 revenue $473.6 million

Major market locations:

Allentown, Atlanta, Ann Arbor, Boston, Charlotte, Chattanooga,

Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax,

Houston, Indianapolis, Lafayette, Milwaukee, Minneapolis,

New York City, Northern California, Oxford (UK), Southern California,

St. Louis, Toronto

Global delivery centers in China and India

>2,800 colleagues

Dedicated solution practices

~90% repeat business rate

Alliance partnerships with major technology vendors

Multiple vendor/industry technology and growth awards

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ABOUT OUR SPEAKERS

Joel Thimsen

Director Cloud and DevOps

Perficient

Gard Little

Research Director - IT Consulting

and System Integration

IDC

WHAT’S DRIVING CHANGE IN THE INDUSTRY?

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 6

Enterprise and Consumer Expectations are Blending


IDC's MaturityScape Digital Transformation Stage Overview

14%

32%

33%

14%

8%

Most organizations are just beginning their

digital transformation journey

Source: IDC, Digital Transformation Maturity Model Benchmark, 2015; n= 317 IT and LOB Executives, March, 2015

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PUSHING THE INNOVATION ENVELOPE

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GOING DIGITAL WITH YOUR BUSINESS

Adopt a digital-first

mindset to connect and

engage with customers in

a whole new way

Re-imagine traditional

models and operational

and business processes

for organizational velocity

Connect people,

processes, things, and

data in the industry to

deliver value to customers

SCALING DIGITAL TRANSFORMATION

IDC FutureScape: Cloud Top 10 Decision Imperatives for 2016

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 11Source: IDC FutureScape (Doc #259840/ November, 2015)

TIME (MONTHS) TO MAINSTREAM

OR

GA

NIZ

AT

ION

AL I

MPA

CT

A s

ingle

depart

ment

or

a b

usi

ness

unit

Mult

iple

depart

ments

or

busi

ness

unit

sCom

panyw

ide

0-12 12-24 24+

Open is Mandatory

Hybrid Cloud

Diversified IT

Public Data and Analytics

Industry Cloud

East-WestPower Shift

Skills and Staffing

Cloud Core

DevOps Matures

6 Workload-centricManagement2

10

3

8

1

9 7

45

Hybrid cloud architectures will

continue to dominate

enterprise cloud strategies.

Digital business strategies will

drive cloud strategies. Industry

clouds will be formed through

joint ventures or partnerships

between business enterprises

and one or more IT or cloud

service providers.

Cloud is the catalyst for

significant shifts in IT staff

talent priorities and datacenter

locations.

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Breathing new life into clinical operations with

a CTMS accelerator and integrations

Sunovion, a global biopharmaceutical company with an

outsourced trial management model, needed a clinical trial

management system (CTMS). Perficient implemented a

pre-configured and enhanced version of a CTMS, in a

regulatory-compliant cloud. We built XML integrations with

Sunovion's CRO partners that populate the CTMS with

specific data points. We also developed a sophisticated

import tool that allows Sunovion to upload spreadsheet-

formatted output data from any other system into the CTMS.

The CTMS accelerator enables Sunovion to streamline the

tracking and management of data, reports, and other

business processes, while the automated data integration

process and approach to populate the sponsor CTMS with

CRO data improves efficiencies, reduces the chance of

errors, and frees up human resources. It also saves time

and money for all companies involved.

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Increasing speed to market with the cloud

in just eight weeks Apollo Endosurgery acquired the Lap-Band System®

brand and faced an aggressive cloud-based CRM

migration timeline to be operational in just eight weeks.

Apollo relied on Perficient’s experts for a rapid

implementation that involved integration with eight critical

business systems. We built a new Lap-Band website in

just 60 days to help candidates find information and locate

specialists. The final solution delivers speed, agility,

sales and marketing efficiency and long-term success

with a cloud platform.

People and business process changes remain the top challenges


What are the biggest challenges faced by your organization

as you implement your Digital Transformation initiative?

IT respondents,

22%

17%

17%

15%

16%

11%2%

LoB respondents,

16%

21%

17%

16%

13%

15%

2%People changerequired (e.g.,reskilling,reorganization,reassignment,termination)

Changes to businessprocesses orassociated data

While strong

consulting skills are

needed to address all

of these challenges,

make sure project

goals address the top

2 challenges, not just

filling the skills gap

with qualified

resources

Source: Digital Transformation Professional Services Spending Intentions Survey, IDC,

December, 2015; IT n = 156, LoB n = 155

Large enterprise cloud adopters in the U.S. will consume

more services, except on front-end of the life-cycle

2014 2017

15

N = 112

Note: Large Enterprise is defined as organizations with 10,000 + employees.

Source: IDC, 2015 3rd Platform Professional Services Survey, Large Enterprise

Se

rvic

es L

ife

Cycle

Higher Percentage

Lower Percentage

Applications Application Platforms Infrastructure

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

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STRATEGIC & TACTICAL APPROACH TO CLOUD

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FROM VISION TO OUTCOME

Services buyers say innovation and business outcomes, not technology skills,

more likely to drive project success

4.10 4.20 4.30 4.40 4.50 4.60 4.70

Provide technical insights &competence related to…

Meet the project time line

Deliver the right value for thefee paid

Able to transform criticalbusiness processes for…

Able to achieve desiredbusiness outcomes

Deliver innovation thatproduces results


In order for a Digital Transformation consulting project to be successful, please indicate the

importance of each of the following characteristics…

Technical skills rank

6th in importance

compared with

delivering innovation

or desired business

outcomes,

so need to focus on

how those skills

contribute to

innovation and

business process

change

Source: IDC MarketScape: Worldwide Digital Transformation Consulting and Systems

Integration Services 2015 Vendor Assessment, May, 2015; n = 50

So where does innovation come from?


Who are the top 3 sources of innovation for your organization's growth

initiatives (i.e., those built on mobile devices, cloud services, social

technologies and Big Data)?

Top 5 answers an

interesting mix of

internal and external

sources, which

means you need to

look everywhere (at

yourselves, your

providers and your

customers) for

innovation

0% 10% 20% 30% 40% 50% 60%

Third party R&D or academic…

Social technology providers

Our competitors

Mobile device providers

Consulting or advisory services firms

Our customers

Big Data technology providers

Cloud service providers

Our own organization…

Source: 3rd Platform Professional Services Survey, IDC, January, 2015, N = 339

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What platforms are best

suited for me?

Does this platform have the

capabilities I require?How will I operationalize this

new platform?

PERFICIENT’S INNOVATION LAB

Perficient’s Innovation Labs are focused on helping your organization adopt

new solutions in a lean, agile, and collaborative environment.

DISCOVERY

Candidate platforms

Solution requirements

App portfolio rationalization

AGILE REALIZATION

Implement MVP for use cases

Stakeholder demos

Feedback / closure reports

ADOPTION PLANNING

Platform selection

Roadmap for adoption

Community of Practice

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ACCELERATING CLOUD DEVELOPMENT

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Enabling a digital transformation journey with

Perficient Immersion

One of the nation’s largest not-for-profit health plans is on a

digital transformation journey and was looking to create a

personalized, empowering, and seamless customer

experience.

• Perficient, leveraging the power of cloud and a

hybrid cloud development platform is helping the

healthcare client achieve this goal.

• The health plan saw the speed-to-market and

innovation potential of the hybrid-cloud and is

committed to moving existing web properties as well as

deploying cloud native applications to the platform.

• We supported the client through an Innovation Lab

building out web applications while also implementing

an automated DevOps pipeline on the platform.

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QUESTIONS?

Type your question into the chatbox

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FOLLOW US ONLINE

• Perficient.com/SocialMedia

• Facebook.com/Perficient

• Twitter.com/PRFT_Transform

• Blogs.perficient.com/digitaltransformation

Next up:

Digital Transformation Webinar Series:

Commerce and Digital Transformation

Tuesday, June 14th

Perficient.com/webinars

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THANK YOU