LIFEENRICHINGCOMMUNITIES
2020 Annual Report
LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT
MESSAGE FROMSCOTT MCQUINN
Thank you to everyone associated with LEC for staying the course and workingtogether to make a challenging year also a productive year. We look forward tomany more years of forward progress as we continue to grow and improve.
Gratefully,
Scott McQuinnLife Enriching Communities
President/CEOScott McQuinn
To say 2020 was an unusual year would be asignificant understatement. We do not even rememberwhat "business as usual" means. Uncertainty becamethe norm. Zoom meetings became normal, masksbecame accessories and offices became much quieter.
At Life Enriching Communities we strive to keep ourfocus on not only keeping a safe environment, butmoving the organization forward in pursuit of ourvision and mission. Early on we declared that wewould keep focused on thriving instead of justsurviving. We made good progress on our MajorObjectives and Strategic Initiatives.
Thankfully, we were able to welcome ConcordReserve to the LEC family and look forward to abright future as a thriving senior living communityin Westlake, OH. We are very fortunate to have a strong team of dedicated andhigh capacity people that help our organization to continue to thrive even in theface of adversity.
2020 ANNUAL REPORT2020 was a challenging year for many, however, these challenges did not impede thegoodwill and success of the Concord Reserve, Twin Lakes, and Twin Towers campuses.
Twin Towers Responds to COVID
In response to the public health crisis, TwinTowers created Health Care Isolation Centers(HCIC) with the purpose to relieve pressureon hospital systems for post-acute care andprovide support for existing health carepersonnel and resources by delaying oravoiding hospitalization of COVID-19patients. The role of the HCIC was to functionas a quarantine unit to limit exposure to thevirus and monitor signs and symptoms duringa 14-day stay.
Concord Reserve Becomes Part of LEC
This year, Concord Reserve opened its doorsunder the LEC roof and is now acceptingresidents to its 80 newly-added independentliving apartments. The community offers thefull continuum of services including assistedliving, memory support and nursing careservices.
Lennard Court Opens at Twin Lakes
Additionally, Twin Lakes welcomed residentsto Lennard Court, the new Memory SupportAssisted Living community. It offersspecialized services in a supportiveenvironment for those with a diagnosis ofAlzheimer’s or dementia. Lennard Courtprovides assistance with daily housekeeping,social events, and 24/7 nursing services.
Twin Lakes Wins McKnight Tech Award
Twin Lakes won the annual McKnight TechAward in the category of Safety. Twin Lakesreceived recognition for their submission ofimproved safety on campus with the use ofVSTBalance technology. This contestrecognizes providers that use technology toimprove care. Categories include Quality,High Tech/High-Touch, Innovator of the Year,Keep It Super Simple, Safety, and Activities.
Confident Living Expands
Confident Living expanded its serviceofferings by offering Care Coordination as astand-alone product this year. CareCoordination provides 24/7 support from anexperienced healthcare professional for all ofyour wellness needs. Their job is to help younavigate the complicated healthcare systemto get the services you need when you needthem.
LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT
LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT
CONDENSED CONSOLIDATED FINANCIAL STATEMENTSFor the Years Ending December 31 (in thousands of dollars)
Pastoral Care
LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT
FINANCIAL HIGHLIGHTS FOR 2020
Donations by PurposeTotal for 2020 $830,000Total for 2019 $1,125,000
2020
2019
2020 & 2019 Operating Expenseby Classification (000's)
$ 58,759 $ 51,914
9,020 8,449
573 520
$ 68,352 $ 60,883
13.2% 13.9%
Program Activities
Non Program Support
Fundraising
Total Expenses
General &Administrative
Expenses as % of TotalExpenses
280
778 584
Independent Living
Assisted Living
Nursing Care
Total Residents & Community MembersServed in 2020
Confident Living Members
Totals
123
375
393
40
151
TwinTowers
TwinLakes
Concord Reserve
1,848
685
219
861
83
Total for 2020 $4,853Total for 2019 $4,651
Uncompensated Ministry Expense(000s)
Cost of healthcare inexcess of
reimbursements
Cost of healthcare inexcess of
reimbursements
BenevolentCare
BenevolentCare
Pastoral Care
32%
62%
6%
2020
2019
31%
62%
7%
Unrestricted 70%
Unrestricted
53%
BenevolentCare
32%
19%
BenevolentCare
CapitalImprovements
1%
Pastoral Care
8%
Pastoral Care4%
Other
6%
Other
4%
CapitalImprovements
3%
2020 2019
12
56
335
403
ACKNOWLED
GEM
ENTS
Board of TrusteesScott BeekenRon Beshear
Life Enriching CommunitiesFoundation Board Chair
Jim BowersoxMike Brandy
Life Enriching CommunitiesBoard Chair
Larry BrueshaberTwin Lakes Board Chair
Doug BurgessConrad Burton
Resident Representative forTwin Towers
Dick DavisDick DusterbergSandra EastBob GardnerRobyn HildalBob IzoTom KahleScott McQuinnDon Neyer
Resident Representative forTwin Lakes
Ken ParchmanTwin Towers Board Chair
Todd SteinbrinkRev. Greg Stover
West OH Conference UMCRepresentative
Dr. Joseph ThorpeJack WildRon Young
LEC Executive Team
Scott McQuinnPresident and CEO
Jim BowersoxVice President, Finance/CFO
Diana GroverChief Compliance Officer
Vicki HickmanExecutive Director, Twin Towers
Dan McManusExecutive Director, LECFoundation
Bruce McNabbExecutive Director, Concord Reserve
Sharon MenkeSenior Director Marketing andPublic Relations
Lisa ZimmersExecutive Director, Twin Lakes