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Marketing Department, Tokheim Europe & Africa
Tokheim India Limited
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ABOUT M/s TOKHEIM SAS, FRANCE
Founded in 1901
Group Head Quartered in Europe Paris
Complete range of dispensing solutions and products
Global brand (One among the top four leading brands)
Number one RO service provider in Europe. (AMC for more than 2 lac nozzles ) Manufacturing & Development centres at France, Netherlands, UK, China & India,
690 million p.a. Group revenues with more than 5000 employees worldwide.
in 2005 it decided to form the Indian Manufacturing Setup so as to be able tolocally address the business needs of the Asian Petroleum Retail Sector.
Tokheim has to its credit, all most all the global major retailing firms Like TOTAL,
SHELL etc as customers for supply of dispensers, automation & turnkey services.
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PRODUCTS & SERVICES
In line with the group philosophy TKPL is committed to emerge as an endto end solution provider for the fuel retailing sector and is presentlyfocused to offers solutions in the following business areas
Fuel Dispensers - Mono, Duo, 2T mix, MPD, Mechanical (Suction/Pr type)
Retail Automation Solutions
LPG dispensers & Turnkey Smart Card based solutions
Service for the above
In addition to being a business unit in the Asian region, considering theIndian technological advantages TKPL joint venture has been viewed by theTokheim SAS as a development and sourcing hub for the global grouprequirements so as to optimize Tokheim global operations and emergemore efficient in todays competitive environment. This aspect addsconsiderable significance to the Indian setup.
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CLIENTS
It is worth a mention that in a relatively short time frame the company hasestablished a good reputation in the industry and the client list providedbelow stands evidence to that very fact.
Hindustan Petroleum Corporation Limited (HPCL)
Indian Oil Corporation Limited (IOCL) Bharat Petroleum Corporation Limited (BPCL)
Essar Oil Limited
Leveraging on the Tokheim global sales network presence, Tokhiem India isexporting dispensers to more than 10 countries including large oilcompanies like Shell.
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Page: 5CORPORATE ORGANIZATION
STRUCTURE
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HR SYSTEMS & PROCESSES
Talent Acquisition
Performance Management System
Employee Engagement & Welfare
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TALENT ACQUISITION PROCESS
Corporate HR
Functional Heads
Functional Head + HR
Representative
By Corporate HR
HR Head
Sourcing
Screening
Interview
Panel
SalaryFixation
Offer
signatory
Joining Not - joining
OfferAcceptance
Yes No
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Salary ReviewProposal
Step 1
PERFORMANCE APPRAISAL PROCESS
Performance Evaluation Performance Code Set Up
Face to Face meeting with 3 stepsbetween Employee and Manager
Face to face meetingDone by management
Done by HR DivisionNew Objectives Set Up
Individual Objectivesachievement: Analysis
Step 2
Step 3
Performance CurveConsolidation
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Page: 9EMPLOYEE ENGAGEMENT &
WELFARE
Tea / Coffee & Evening Snacks at no charges
Morning Breakfast & Lunch at Subsidized Rate.
Recreation Activities
New Year Parties, Get Together Parties
Dassera Celebration along the Employee & their Family Members
Diwali Sweet Distribution
Different Competitions Such as Carrom, Chess Rangoli etc.
Rewards & Recognition
Award & Gift Voucher worth Rs.2500/- to the employees completing 5 Years.
Gift Voucher worth Rs.2500/- Best Employee (Department wise)
Gift Voucher worth Rs.5000/- to the Best Employee TIPL
Prizes for different Competitions, Costumes.
Group Insurance Policy
Medical & Accident Insurance Coverage
Medical Assistance
Medical Check of Employees & Workers by Competent Certified Doctor Twice in a Month
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HR POLICIES
Attendance & Time-Keeping
Leave Policy
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ATTENDANCE & TIMEKEEPING
Working hours followed at Head Office
o Staff: General Shift :- 8.30 A.M. to 5.30 P.M.
o 1st Shift (Call Centre Employees):- 8.00 AM. to 4.00 PM
o 2nd Shift (Call Centre Employees):- 12.00 PM. to 8.00 PM
o Workers: General Shift :- 8.30 AM. to 5.00 PM
Weekly holidays
o Manufacturing & SSD : Saturday & Sunday
o Workers: Sunday
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Leaves Eligibility
Type No. of Working
days
Prior notice
req. in days
Min. day
leave
Max. day
leave
Max.
Accumulation
days
PL 18 7 1 30 54
CL 7 2 0.5 3 -
SL 5 - - - 10
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