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ISSIP Overview
Yassi Moghaddam ISSIP Linkedin Group: http://tinyurl.com/mvcmuw5
[email protected] twitter: @The_ISSIP, #ISSIP
www.issip.org
July 9, 2015
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§ Founded Jul 2012 § Individual Members:
> 800+ § Members
representation: - Universities: 150+ - Companies 100+ - Countries: 40+
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Leadership Team….
Charlie Bess, BOD Member, President (2014), ISSIP; HP Fellow, and VP
Ammar Rayes, Founding President, ISSIP; Distinguished Engineer, Cisco Services
Jim Spohrer BOD Member, Secretary, Treasure, ISSIP; Director Global University Programs, IBM
Yassi Moghaddam Executive Director, ISSIP; Formerly Bell Labs, AT&T, Lucent, Wells Fargo, & several startups
Haluk Demirkan BOD Member, ISSIP; Professor University of Washington
Ralp Badinelli BOD Member, ISSIP; Professor Virginia Tech
Jeff Welser President (2015), ISSIP; VP Director Almaden Research, IBM
Monique Morrow Vice President, 2015, ISSIP; CTO-Evangelist New Frontiers Development and Engineering, Cisco Systems
Sunil Kripalani, BOD Member, ISSIP; VP Services, Cisco
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ISSIP, a multi-sided platform
ISSIP Open Innovation Platform
Students
Business Execs/Seasoned Professionals Educators
Researchers
Ambassadors
Young Professionals
• Mentorship • Reputation • Job lead
• Work on projects
• Thought leadership
• Teaching opportunity ($)
• Speaking opportunity
• Networking
• Student projects • Course Content • Workshops
Consultant
Government Official
Society/ Citizens Institutions • Enhanced Quality of Life
• 21st century talent • Sustainable Growth in the Service Economy
• $ Membership dues
• Knowledge • Experience • Recognition • Data
• Thought leadership
• Speaking Opportunity
• Reputation • Networking
• $ sponsorship • Prestige • Publication/speaking Opportunity
• Cross Fertilization
• New members • Linkage with other PA
• Recognition
• Expertise • Members
• $ for co-creating with ISSIP
• Prestige • Publication/speaking Opportunity
• $ Grants • $ Grand Challenges
• Increasing Innovation Capacity
• Image
• Time • $ for education
• $ for mentoring
• Training & certification
• Networking • Job leads • Reputation
• Thought leadership • Practice leadership • Being on top of latest trends
• Speaking Opportunities
• Public recognition • Reputation • Networking
• Membership $ • Sponsorship $ • Recognition • Research
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ISSIP Open Innovation Platform
ISSIP Network
Open Innovation
Enabling Technologies: Cloud, IoT, Social, Mobile, Big Data, Analytics, Cognitive Computing
Student
Mentors
Faculty
Smart Region 1 Smart Region 2 …….. Smart Region n
Design Thinking
Service Thinking SDL
……..
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ISSIP Programs and Project
Ø Special Interest Groups: explores a theme through regular short calls and workshops
Ø Ambassadors Program
Ø Chapters
Ø Committees
Ø Volunteer leadership opportunities
q Co-sponsored conferences and symposia
q Monthly Innovation Roundtables
q Discovery Summits
q Industry-academia hackathons to address grand challenges
q Awards and recognitions
q Opportunities to publish books, articles, and white papers
q and more….
Led By ISSIP Volunteers
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ISSIP Volunteers drive various service innovation projects in education, research, practice and policy making across the globe
ISSIP
Special Interest Groups
Ambassadors Chapters
Committee
Publications
T-Summit
DIscovery SummitsService Innovation Roundtables
Students Open Innovation Coaching Program
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The Shape of Innovation
!
ISSIP helps organizations close
their service innovation skills gap, and helps individuals grow and be successful in our
global service economy
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Special Interest Groups
q Books, White papers, journal articles
q Influencing Standards q Workshops q Best Student Paper Awards q Co-sponsoring or presenting
at conferences q Grand Challenge Projects q Research best practices for
smart service systems q Surveys
IOE
Study the impact of the Internet of Everything
and M2M Technologies on Services
Education/ Research
Strengthen Service Science related
education and research globally
SDN
Accelerate the transition of SDN to spark
innovative approaches to service delivery.
Service Design
Research trends in service design and user
experience
Innovation Framework
Research trends in service user experience
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ISSIP Ambassadors Link us to other professional associations, research centers, conferences, etc. across the globe…
ISSIP can spur collaboration for Prescription for Poland© through existing and new Ambassadors to organizations such as: National Institute of Health, Open Health Systems Laboratory, Mayo Clinic, IBM Cognitive Institute, and others…
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Co-Sponsored Conferences
q July 7-9, 2015, San Jose - ICServ2015 – 4 keynotes, 60 papers
q July 9-12, 2015, San Jose - Frontiers in Service – 6 keynotes, 90 papers, https://www.ibm.com/events/ast/fsc/15frontiers.nsf/
q July 26-30, 2015, Las Vegas AHFE HSSE – 1 keynote, 1000+ papers, http://www.ahfe2015.org/board.html#hsse
q Jan 5-8, 2016 Hawaii HICSS – 2 keynotes, 500+ papers, http://www.hicss.org/, http://www.issip.org/cfp-hicss-49-smart-service-systems-analytics-cognition-and-innovation-minitrack/
q More….
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T-Summit q Annual summit – “transformational
approaches to creating T-shaped professionals."
q T-summit 2016:http://tsummit2014.org/ - Location: National Academy of
Sciences Building, Washington, D.C. - Date: March 21 and 22, 2016
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Discovery Summits Ø Convening practitioners and
academic researchers to take deep dive in an area o service innovation to solve a business or societal problem.
Ø Sample Themes… § Data Science and CX § IoT Services § CX for a B2B business models § Service Innovation Framework § Servitization: transition from
products to platforms to service innovation
§ More….
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Service Innovation Roundtables q Monthly informal
gathering of members to: - share ideas about latest trends and learn from each other. - Explore possibilities to get involved in longer term ISSIP projects.
Roundtable
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Opportunity for Book Publishing
• Collection Title: Service Systems and Innovations in Business and Society • Co-founder & Editors: James C. Spohrer & Haluk Demirkan (on April 2011) • The primary readers are professionals, executives, researchers • ISSIP Members’ Benefits:
- Opportunity to publish - Discount on published books
# of booklets have been completed (published) 7 # of booklets have been completed (in-press) 1 # of booklets are being developed (authors are writing) 12
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Students Open Innovation Coaching Program
q Goal: to fill the gap between industry and academia for 21st century talent development through business and society challenge-based open innovation projects
q Platform: pipeline of projects around smart service systems: cities, healthcare, edcucation, transportaion, etc.
Coaching Job Internship
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ISSIP Chapters
q Geographic chapters are proposed by members and approved by the Board of Directors.
q Chapters: ISSIP Germany, and Italy
q Chapters for Switzerland, Japan, UK, Italy, Jordan, Australia, and others are planned.
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Let’s Co-Create……
www.issip.org [email protected] ISSIP Linkedin Group: http://tinyurl.com/mvcmuw5 twitter: @The_ISSIP, #ISSIP