1 2013 ISSIP and/or its affiliates. All rights reserved.

ISSIP Introduction Yassi Moghddam

Executive Director, ISSIP yassi@ISSIP.org

twitter: @yassi_moghddam (408) 318-0332

www.issip.org

Nov 13, 2013

2013 ISSIP and/or its affiliates. All rights reserved. 2

Who….

Charlie Bess, BOD Member, Vice President, ISSIP; HP Fellow, and VP

Ammar Rayes, President, ISSIP; Distinguished Engineer, Cisco Services

Jim Spohrer BOD Member, Secretary, Treasure, ISSIP; Director Global University Programs, IBM

Yassi Moghaddam Executive Director, ISSIP; Formerly Bell Labs, AT&T, Lucent, Wells Fargo, & several startups

Ana Pinczuk BOD Member, ISSIP; SVP Transformation, Cisco Services

Haluk Demirkan BOD Member, ISSIP; Professor University of Washington

Ralp Badinelli BOD Member, ISSIP; Professor Virginia Tech

Founded, July 2012

Jeff Welser Vice President Elect, ISSIP; Director Services Research, IBM

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Why…

  Social, Mobile, Big Data, Cloud, IoT,… making our world more instrumented, interconnected, and complex

  Yet most organizations struggle with complexity

 Most professional organizations do a great job of focusing on one discipline, function, or industry sector, but not on the inteconnections.

ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.)

BREADTH

DEPTH

T-Shape professionals can innovate across traditional boundaries

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  Professional Development   Education   Research   Practices   Policy Making

“To promote service innovations for our interconnected world.”

Through:

Special Interest groups

Committees Chapters

Students Mentorship

Our Mission

Ambassadors

-  Individual Members: > 400 -  Institutional members: 3 and growing

- Service Systems: ICT, Education, Healthcare, Transportation, Financials, Energy, Government

- Universities: 55+ - Countries: 37+

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ISSIP Ambassadors

  More than 15 Ambassadors and growing…

  Link ISSIP to other professional associations, research centers, conferences, etc.

  Help ISSIP co-sponsor activities in other conferences

more... http://www.issip.org/learningcenter/

valuenetwork/

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ISSIP Special Interest Groups    Existing SIGs

- Cloud Mobility

- Education & Research - Energy and Power

- Service Futures - Software Defined Networks

- User Experience

 Other topics: must relate to smart services…. eHealth, Smarter Cities, Big Data & Analytics, IoT, Globalization, Innovation Tools & Methods, and more…

 SIGs are proposed by members and approved by the Board of Directors.

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Outcomes

• White papers, journal articles

•  Influencing Standards • Workshops • Co-sponsoring or

presenting at conferences • Surveys • Research best practices

for smart service systems

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Academia-Industry-ISSIP Students Mentorship

  Goal: Co-create a superior mentorship expience between ISSIP members including college students academics, industry professionals, policy makers, and members of other professional societies

  Focus: projects that address real business and societal challenges

  Platform: pipeline of smart service projects of mutual interest to: • Students that make them more competitive for smart service jobs

• Academicians, for smart services case development, and research

• For industry partners to test a vetted pool of talent for hiring

  Participating Universities so far: Hult SF, SJSU

  Participating Companies so far: IBM, Cisco, HP

  Sample outcomes: http://www.issip.org/ISSIP-student-mentorship-pilot-may to august-2013/

Regions 2.0 San Jose State University,

IBM, Cisco, HP, and ISSIP now designing new

templates for regional development through

service innovation!

Mentorship Job Internship

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Professional Development   ISSIP Certification, Badges, and Seals

- Certification Committee Chair: Professor Haluk Demirkan, University of Washington,

- Committee Goals:  Lead and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops,

-  In the short term: •  “ISSIP Reviewed” already granted through Hult International

School of Business   Courses, workshops, books, etc.

-  In the long term: • Develop BOK • Develop testing, certification, and auditing criteria  • Offer professional certifications

  Professional Book Series – BEP, Co-editors: Dr. Jim Spohrer, Dr. Haluk Demirkan

  Developing T-shape assessment instruments - Professor Lou Freund, SJSU

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ISSIP Chapters

  Geographic chapters are proposed by members and approved by the Board of Directors.

  First Chapter: ISSIP Germany

  Chapters for Switzerland, Japan, UK, Italy, Jordan, Australia, and others are planned.

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ISSIP Germany

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Committees   Conferences Committee

- Oversee ISSIP Conference activities

  Elections Committee

- Administers ISSIP Elections

  Nominating Committee: - Administers ISSIP nominations for

various elected positions

  Operations Committee - Manages the tactical operations of

ISSIP

  Publications Committee: - Set guidelines for and manage

ISSIP publications

  Certification Committee

- Leads and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops, develop BOK, develop testing and auditing criteria 

  Mentorship Committee

- Oversee ISSIP-industry-academia Student  Mentorship Program

  New Members Committee

- Increase quantity of both Dues Paying members and Individual members

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Join us….

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http://www.issip.org/join-the-community/

12 2013 ISSIP and/or its affiliates. All rights reserved.

Thank you! Yassi Moghddam

Executive Director, ISSIP yassi@issip.org

twitter: @yassi_moghddam (408) 318-0332

www.issip.org

Nov 13, 2013