1. Look at your goals Look at your performance Does your
behaviour match your goalsONE MINUTES GOALSIf you can't tell what
you'd like to happening, then there's no problem - just a complaint
Hired to solve problems A problem only exists if there is a
difference between what is actually happening and what you desire
to be happeningWhat are each others' responsibilities
Responsibilities and accountabilityThe #1 motivator of people is
feedback on resultsWhat are we accountable for?SUMMARYONE MINUTE
PRAISINGSONE MINUTE MANAGERThe appraisee to keep detailed notes of
performance and send through at regular intervals to
appraiserPeople who feel good about themselves produce good
resultsTHE CONSTANT APPRAISALcare about people and resultsGeneral
points Goals begin behavioursProductivity = quality +
quantityConsequences maintain behavioursONE MINUTE
REPRIMANDSquality is giving people the the product or service they
really want and need
