Configuring Wireless Network Connections; Microsoft E-Learning 2012
Installing, Upgrading, and Migrating to Windows 7; Microsoft E-Learning 2012
Configuring Disks and Device Drivers; Microsoft E-Learning 2012
Configuring File Access and Printers on a Windows 7 Client; Microsoft E-Learning 2012
Configuring Network Connectivity; Microsoft E-Learning 2012
Network Security Level II; Brainbench.com 2012
Lean Six Sigma, White Belt; TheSixSigmaWay.com 2012
SAP Consultant; DeVry University 2011
CCNA; DeVry University 2010
Proofmatics; Harris Trust and Savings Bank 1994
Banking Law and Trust /PARALEGAL; American Institute of Banking 1992
Network Operating Systems◦Windows Server 2003: Standard,
Enterprise, Datacenter, and Web◦Active Directory◦Domain Controller◦Microsoft Management Console◦Lightweight Directory Access Control
◦VoIP Readiness◦Quality of Service◦Troubleshooting Tools◦Public Switched Telephone Networks◦Network Infrastructure for VoIP◦Problem Situation Resolution◦Cisco Emergency Responder