OVERLOOKED WORKFORCE
HR outsourcing services were officially legalised in the Vietnam’s new Labour Code that took effect last May.
Outsourced employment has become increasingly common around the world nowadays and is regarded as one of the
most effective and flexible solutions in acquiring human resources when needed.
Most outsourced positions, however, are seasonal jobs at ongoing projects or jobs not requiring high skills or in-depth
knowledge. Employers therefore only set basic standards and requirements with less attention to and investment in
this workforce group, leading to only a loose relationship between employers and the outsourced employee. To better
understand the specific expectations of both sides, Talentnet conducted a survey last month on 600 employees
outsourced to more than 50 multinational companies in Vietnam.
The survey showed that up to 61 per cent of outsourced employees were very confident about this type of
employment and almost all understood that the HR outsourcing company and the host company were two separate
entities. This shows that although HR outsourcing services have only been legalised recently they have gained a
certain level of awareness.
Regarding the expectations of outsourced employees when working for host companies, nearly 94 per cent desired to
contribute to the company’s development and have a long-term engagement with them.
www.talentnet.vn
HR CONSULTING
CORNER
Source: Talentnet Corporation, 2013
HR CONSULTING
CORNER
HR Consulting Corner is monthly composed in a Question & Answer format by HR consultants of Talentnet Payroll
& HR Outsourcing Services. Our purpose is to support readers & enterprises to understand more about HR trend in
Vietnam and update the new labour changes for prompt application.
To receive our e-newsletter about labour legislation highlights, kindly email: [email protected]
www.talentnet.vn
In terms of “passion” and working spirit, this is truly beneficial for organisations and something their HR Department
may struggle to evoke in their permanent staff. So it’s time for host companies to “wake up” and further optimise this
type of resource. Furthermore, employees outsourced at either low or high levels also represent the outsourcing
company’s image, so engaging with them is the way to enhance the company’s image with clients. Treat them as
permanent employees and share their expectations when assigning them jobs in order to let them realise their
importance. Whichever positions they hold, outsourced employees are “brand ambassadors” of the outsourcing
company that have seemingly been forgotten.
HR outsourcing companies play a very important role as well. Apart from performing basic tasks such as
administration and paperwork, tax and insurance compliance, salary and benefits, they are expected to care for and
support the outsourced employee in a timely manner and provide them with market information. Last but not least is
the close cooperation between HR outsourcing companies and their clients, to ensure key messages are passed on
to outsourced employees in a transparent way to encourage them to complete the host company’s mission together
with its permanent staff.
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