Ronald Parker10231 Barron Street – Firestone, CO 80504

Phone: (303) 478-8501 – p a r k e r o n @ g m a i l . c o mh t t p s : / / w w w . l i n k e d i n . c o m / i n / r o n a l d p a r k e r

Infrastructure Architect – Sr. SYSTEMS ENGINEER - DBACreative, solution-driven Infrastructure Architect / Systems Engineer with extensive leadership and hands-on background in managing, designing, testing and implementation of large scale technology solutions. Exceptional ability to move into existing environments or situations and make immediate contributions. Both as team player and someone who can be tasked to get it done. A leader who believes the best way to lead is by example of desire and commitment to success on all fronts, company, team, and project and as a person of integrity. Successfully provided expertise and leadership in delivering projects ranging from system integrations, migrations, business unit consolidating, security and regulatory compliancy, network expansions and firewall security, SAN, NAS, DAS storage technologies, disaster recovery and large scale database projects.

Over 20 years of solid experience within the Microsoft environments. Leverages wide ranging computer technology to provide master knowledge and support of a wide number of

systems, effectively delivering high-tech solutions. Gained the trust and assurance of high-level management and customers through the resolution of complex issues. Solid record of achievement building and aligning IT organizations with strategic business objectives to achieve

bottom-line results. Competently develops new strategies and processes to improve quality practices and achieve standardization. Extensive knowledge and expertise of Active Directory, including 2012 R2, 2008 R2, 2008, 2003, Group Policy,

DNS, Site topologies, Domains and trusts, consolidations and migrations. Outstanding ability with Microsoft Exchange O365, 2013, 2010, 2007 through 5.5, Exchange migration /

consolidations, ADFS, Dirsync, SMTP routing, Spam Filters, OWA, Disaster recovery. Experienced with Citrix XenApp 6.5 to XP Expertise with LAN/WAN, Cisco, Brocade, Foundry, CheckPoint, Nortel, Bay Networks, IBM, HP, DELL,

WatchGuard, SonicWall, Layer 2 switching and 3 routing, configuration of routers, experience with Firewalls and VPN tunneling, VLAN.

Vast knowledge and experience of TCP/IP protocols, including extensive understanding and proficiency of design, support, and maintenance.

K EY COM PE TEN CI ES- Team Building, Training, Mentoring, Motivating

- Active Directory; Migrations, DNS, OU, GP, DHCP- SQL DBA 2014/2012/2008/2005/2000/7.0/6.5; - Citrix PS 1.8, XP, 3.0, 4.5,5.0- Exchange; O365/2013/2010/2007, OWA,RPC-

HTTPS, ADFS, DirSync- Website Administration – IIS 4, 5, 6 SharePoint

- Storage Solutions; EMC, Compellent, EqualLogic - System Migration and Consolidations

- Automated Deployment solutions Altiris, Symantec Software and Scripting

- Network; Cisco, Nortel, DELL layers 2 -3, VPN- Virtual Server Technologies

- Change Management- Security; Firewalls, ACL, AD, GP, OU.- Scripting, PowerShell, VBScript, WMI, Jscript, VB- Disaster Recovery Planning

- High Availability using MS Clustering, Load balancers and mirroring technologies

- System Backups, Backup Exec, MS DPM. Veritas,Barracuda- HP, IBM X Series, DELL, IBM Blade Centers

PR OFE SSI ON AL EX PER IE NC ENOODLES & COMPANY, BROOMFIELD, COLORADO APRIL 2013 TO PRESENT

SR. SYSTEMS ENGINEER Hired to design and managed the infrastructure and IT projects for CSO, Data Center and the 500

restaurant locations and 1400 non restaurant users. Stability was a key factor in bringing me on, everything seemed to be partly implemented.

SharePoint, Exchange, Active Directory, SAN, Data and SAN networks, SQL, VMware, Hyper-V, Checkpoint causing constant outages.

Consistency across all solutions, from POS, to Desktop – Laptops to keep variables as low as possible.

Install, implement, monitor, and maintain NCR Aloha POS systems. Design, implement and Health monitoring using MS System Center OM, CM, Zenoss Changing the culture of Noodles from a small company to Publically traded Enterprise. Implemented Change control. Automation for deployment, routine tasks, using scripts, SCCM, SCCM, PowerShell, GPO, WSUS,

WDS, VMware, NCR Command Center. Provided Level 3 and above support to Central Support Office, 500 restaurant locations and 1400

non restaurant employees Maintained all Security compliances for Noodle, PCI 3.0, SOX. Training and mentoring IT staff 6 Helpdesk and 1 Administrator.

Key Accomplishments: Maintained all SLA agreed uptimes, at 99.998% Redesigned the entire network solution, from Firewalls, VPN tunnels, Core Switches, routing

topology. Redesign and implement MPLS cloud from T-1 solution to local ISP and VPN solution with HA to

increase bandwidth for our restaurant locations and our guests. Consolidated all hypervisors to a single platform VMware with vCenter. Exchange, complete the failed out sourced migration from 2007 to 2010, then 2013 and Office 365 in

a hybrid configuration with ADFS, Azure Directory sync, Lync for business, One Drive, Intune and Outlook 2016

Redesign Active Directory, fix all the mess from years of upgrades for various venders and past employees. Upgrade AD to 2013 R2

On Prem SharePoint 2013 in HA SAN migration from EMC Clarion to DELL Compellent SAN, including moving File servers, CIF,

ISCSI, SQL DB, VMware to new platform. Migrate servers and solutions from HP blade Chassis (3 chassis and 18 blades) to VMware Upgrade Parameter Network and Firewall to meet PCI 3.0, provide VPN, IDS, traffic flow, and object

related rules and policies. Citrix XenApp redesign and CAG.

ADDONS, INC., LITTLETON, COLORADO APRIL 2009 TO PRESENT

DIRECTOR OF IT, INFRASTRUCTURE ARCHITECT, SR. SYSTEMS ADMINISTRATOR, HANDS -ON Hired to take over AddOns Hosting Infrastructure / Operations for both internal IT and hosted client

environments.. Design and implement the Virtualization infrastructure, using VMware, SAN, VLAN’s, Firewalls. Install, implement, monitor, and maintain Mincom Ellipse ERP system in a distributed model. Design, implement and monitor network connectivity between our hosted environments and our

client’s networks. Changing the culture of AddOns from a small company to enterprise solution provider. Implemented Change control. Implemented an Active monitoring solution using Open tools. Maintained all Security compliances for AddOns and our clients, SAS-70, SSAE16, SOXS, Hippa Expanded into Site Support for some of our larger clients and mines.

Key Accomplishments: Maintained all SLA agreed uptimes, at 99.998% Redesigned the entire network solution, from Firewalls, VPN tunnels, Core Switches, routing

topology Implemented VMware ESX 3.5, then managed the upgrades to 4.0 and now ESXi 4.1

Moved Servers from a monolithic topology to a completely distributed topology. Maintained 5 Large Hosted Ellipse ERP Environments with 5000 concurrent users and 500GB SQL

databases, each having 4 Env, Prod, DEV, TST, TRN. Provided End to End Site Support for 2 Mining operations, one in Nevada, other in Craig, CO Provided IT Consulting to AddOns, Ellipse Clients.

LIFEPICS INC, BOULDER, COLORADO FEB 2007 TO MAR 2009DIRECTOR OF SITE OPERATIONS, INFRASTRUCTURE ARCHITECT, HANDS-ON Hired to take over LifePics Infrastructure / Operations and prepare for 400% growth in first year Redesign a small VC startup environment to a 99.99% available enterprise solution. LifePics is the online photo processing solution for 3886 Merchants, wholesalers and Pro

Photographers. Take a system and infrastructure that was already over tasked and unstable to an enterprise solution

with total redundancy and stability. Changing the culture of LifePics from a small company to enterprise solution provider. In the two years with LifePics our client base changed from small single store locations to corporate

chains like Office Depot, Ritz Camera, Safeway, Target, Verizon wireless, HEB, PE Photo and King Supers.

I was both Director and the only FT person on staff for; Sys Admin, DBA, Technical support (systems).

I was in charge of all infrastructure vendor relationships.Key Accomplishments: Prepared LifePics to be a major player in their market sector against completion like HP-SnapFish,

Shutterfly, Fuji, and Kodiak gallery. Expanded LifePics SAN storage from 23TB solution to over 400TB solution. In 2 years LifePics grew from 500k users in first 7 years to over 4 Million today. Completely redesigned the MS SQL environment to be 100% available and redundant, using SQL

2005, Mirroring, Transaction replication and SQL reporting services. Implemented change management and risk analysis, was lead on all projects for production

environment Performed the Sr. Systems Admin, Storage Engineer and DBA Roles. Redesigned the DB, AD and network security to meet PCI requirements. Maintained server patch management.

CONTRACTOR TO IBM ON THE CENDANT ACCOUNT, GREENWOOD VILLAGE, COLORADO OCT 2005 TO FEB 2007RFS SYSTEMS ADMININSTRATOR Contractor to IBM on their largest account Cendant, 5000 total server environment, 2500 Windows

servers. Performed the lead Windows Systems Admin for deployment of new services for all Cendant

Business Units. Performed technical lead on projects across all business lines for Cendant, performing Technical

solutions, resolving potential problems and maintaining IBM and Clients agreed compliancy where meet.

Key Accomplishments: Performed the Sr. Systems Admin role on Exchange 2003 implementations Redesigned the Server build process, reduced Server build times by 1/3. Redesigned the Active Directory forest and domains for Cendant, and implemented changes. On the committee to write the new RFS and server build procedures, to standardize all new RFS

server builds. Performed the Sr. Systems admin role on web farm implementations Performed the Sr. Systems Admin role on new Citrix farm implementations. Wrote security and deployment scripts to apply IBM security to new servers. Maintained server patch management.

THE BROE COMPANIES, Denver, Colorado July 2004 – Oct 2005SENIOR SYSTEMS ENGINEER Collaborate with IT manager to develop and execute system procedures, perform training for a 30-

member staff, and acted as Lead Engineer on all server projects. Oversaw the consolidation of five external business units onto the Broe infrastructure in the AD

Migration to Native mode.

Provided expertise to the application support team, identifying configuration problems across 10 SQL 7.0/2000/MSDE server through acting as DBA for SQL 7.0/2000 and MSDE systems.

Resolved issues with backup jobs, indexing of tables, and performance tuning of databases and servers.

Entrusted as DBA for application migrations to increase growth and stability abilities, including Yardi, REPS, Epicor, Track-It, Microsoft SharePoint and Microsoft Project.

Key Accomplishments: Successfully planned and implemented the company migration from Exchange 5.5 to 2003 for more

than 700 users and across 50 business units. Completed this project within one month. Handled various large projects including, the configuration of front-end backend and load balancing

using Microsoft Clustering, and implementation of Spam filtration system. Implemented IBM Director to monitor all servers and desktops Used Ticketing Tracking system – Trackit helpdesk ticketing system 6.5 – implemented and

managed Moved data center across town to a new facility, new cabling, lines, power Designed and lead the role in moving all servers, ordered racks, Implemented disaster recovery, documentation, backup exec 9.1, restructured all backups and come

up with a notification system in a Exchange 2003 Brick Level environment and though the use of Quantum DLT and LTO tape library.

RONALD E. PARKER PAGE 2

Successfully converted the entire forest from mixed to native mode. Implemented a SAN solution for SQL, SAP, Exchange, and file server, including flash copy backup

solutions. Handled all Citrix XP Server administration, redesigned server and services Responsible for all Database Administration for the completion of a data transfer from legacy

applications to SAP. Expertly provided SQL database administration, administration, and support. Reorganized the server room’s UPS power systems, rack, and cabling, collaborating extensively

with the Cisco Engineers to repair network connectivity/VPN issues.

R.P CONSULTING, Corona, California Jan 2004 – July 2004 SENIOR SYSTEMS ENGINEER/FIELD ENGINEER Provided expertise to a number of small-and-mid-size clients within the Corona/Riverside area. Oversaw the connection and security of two branch offices through the use of VPN Tunnels and

installed Watchguard firewall/VPN/Intrusion detection. Offered support to a number of different applications and hardware, including networks, Exchange

2003, SQL 2000, Active Directory, 2000/2003 Admin Servers, Backups, Veritas, Intrusion Detection, and Firewall.

Organized Active Directory Migration and took the place of the internal IT department, supporting, installing, and replacing six servers, WatchGuard Firewall/VPN, Exchange 2000, and Server 2000.

Key Accomplishments: Successfully provided configuration and support expertise for a mobile training and testing center

which utilized Satellite two-way communications over VPN tunnels to EDS and Sacramento’s databases, Dell Servers, Dell Desktops, Cellular phone system and fax, Print Station, Smart Board, and overhead projector/sound system.

Developed, designed, implemented, and migrated NT Domain and Exchange 5.5 to Active Directory 2003 and Exchange 2003, performed standardization and enhancements to desktops, and installed Symantec Corp Antivirus and WatchGuard Firewalls.

Created a disaster recovery plan for an SBS 2000 server environment, including Active Directory services and 15 user/computer accounts, and printer services, moving client from SBS 2000 to SBS 2003, implementing new tape backup systems, Symantec Corp anti-virus system, and implemented security and firewall software to defend against intrusions and attacks.

Recovered NT 4.0 SBS and Exchange 5.5/SQL 7.0 Environment and Data, eliminating viruses on client computers and implementing security issues to block intruders. Migrated client from NT Domain to Active Directory/SBS 2000 with Exchange, SQL, ISA, and file and print services.

MOSAIC SALES SOLUTIONS, Irvine, California Jan 2000 - Jan 2004 IT MANAGER/SYSTEMS ENGINEER

Stabilized Irvine IT environment to launch a Marketing and Data application as test rollout facility for San Diego design studio.

Served as manager of helpdesk and desktop support staff, which included all staff hiring, training, mentoring, motivation, reviews, and policy/procedure creation, implementing several cutting-edge technologies to improve the department.

Oversaw the design and development of an Active Directory 2000 upgrade from Windows NT, handling the testing, planning, and implementation of all systems and services to Windows 2000 and Active Directory, including the acquisition, budgeting, and timelines of all systems and plans.

Provided assistance to the Program Teams in the automation and streamlining of procedures to reduce overhead and decrease time spent, training program teams in FrontPage and websites to launch program information to the field team, staying in close contact with daily operations.

Automated configuration of Outlook and Outlook Express to provide an easier connection for field staff, utilizing connection protocols to connect with Exchange Environment.

Performed database administration, training other teams and departments in SQL, moving from SQL 7.0 and one main server with several databases, moving to a three SQL 2000 server solution utilizing Transaction replication.

Key Accomplishments: Successfully designed and maintained a cutting-edge Microsoft IT network, providing expertise and

support for a number of major clients. Provided expertise in the large-scale rebuilding and renaming of NT domain, renaming the domain

name and rebuilding entire server environment, along with the creation of member servers to minimize traffic and load.

Managed the implementation and support of EyeQ and Focus2000 web-based reporting application in a 24/7/365 live environment to manage programs and allow for consistent, accurate reports to clients, providing extensive expertise to the San Diego Studio and local developers.

Performed hardware upgrades on desktops and laptops, migrating users’ profiles and information.

RONALD E PARKER PAGE 3

TEK SYSTEMS, Newport, California May 1999 – Jan 2000 NETWORK SUPPORT Key Accomplishments: Successfully migrated 550 MS Mail clients to Outlook 98 and Exchange 5.5 on a mixed Novell and

NT infrastructure, utilizing Windows 95/98 and NT workstations. Provided support for a Novell 5 and GroupWise infrastructure on Windows 95/98 and NT

workstations, and prepared systems for Y2K compliancy.

ADVANCED PC, San Bernadino, California Aug 1995 – May 1999 TECHNICAL SUPOPRT/HELPDESK MANAGER Provided experience and expertise to a number of clients, including new computer users to small

business offices. Completed all network installations and provided support, in addition to managing the store. Performed HR role, including the hiring and training of new employees. Acted in a number of capacities, including help desk, purchasing, and sales.

TEC HN IC AL SKI LLS

Platforms: Microsoft Server 2003, 2000, NT 4.0, Active Directory, IIS, Cisco, Nortel, Sonicwall, F5,

Email: Microsoft Exchange Server 5.5/2000/2003, Outlook Web Access, Trend Micro, Mail Frontier,

InterScan Messaging Security Suite, MessageLabs, Blackberry Enterprise Server, Cisco Unity

Database: MS SQL Server 2005/2000/7.0, MS Access 2007/2003/XP, OLE, DSN,ODBC, SQL Native client

Hardware: Cisco Router, Switch, PIX Firewall, HP/Compaq Proliant, IBM xServers, IBM Blade Centers, SAN Solutions using Fiber Channel, DS4300 including

FlashCopy, DAS IBM DS300/DS400, Smart Array Storage Systems, DMZ

Software: Symantec Antivirus, Citrix Presentation Server, Microsoft Office Suite, Veritas Backup Executive, Microsoft Front Page, Microsoft Project, Mail Frontier, Message Labs, Open File Manager, Blackberry Enterprise Server, Trend Micro/ Office Protect, Server Protect, Scan Mail, Control Manager, Track-IT

Tools: IBM Director, Insight Manager, Open Manager, SNMP, Ghost, Altiris, IS LockDown, Query Analyzer, SQL Profiler

Protocols: VPN, RRAS, DNS, DHCP, ACL, TCP/IP, WMI, VB, ASP, HTML, ARP, IPSec, PPTP, L2TP, QOS

ED UCA TI ON & TR AI N I NGNew Horizons Learning Center, Anaheim, California (2002)

Microsoft SQL Server 2000 Implementing and Managing Microsoft Exchange 2000 Deploying and Managing Microsoft Internet Security and Acceleration Server 2000 Designing a Microsoft 2000 Directory Services Infrastructure Implementing and Administering Microsoft Windows 2000 Directory Services Implementing Microsoft Windows 2000 Professional and Server Implementing a Microsoft Windows 2000 Network Infrastructure Microsoft Windows 2000 Network and Operating System Essentials

Net 10 Technologies, Rancho Cucamonga, California (1999) Microsoft Certified Systems Engineer Microsoft Certified Professional & Internet Microsoft Certified Professional Comp TIA A+ Service Technician Certification

Riverside Community College, Norco, California (1998) Cisco & 3Com LAN/WAN Technology

Mt. San Antonio Community College, Walnut, CA Associate Degree in Business and Computer Science