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Client: Progressive Insurance Date: August 9, 2010
Team: 4 - Nash Healey Product: Pay as you Drive Insurance Plan
What do we stand for? The revolution of car insurance. (You) take the keys.What do we stand for? The revolution of car insurance. (You) take the keys.
Problem/Challenge: Rise above the industry’s recycled strategy to reach Millennials; offering a plan that rejects one-size-fits-all coverage and jumpstarts a new age of auto insurance.
Target Audience: 18-25 year old (student) drivers, including incoming college students, current students, and early post-graduates. Focus on those still covered by relatives as well as those actively seeking an independent plan.
Accepted Common Belief: Auto insurance is seen as a costly, irritating necessity, and therefore is not considered until absolutely necessary. The “one size fits all” approach misses the mark with Millennials, who are extremely diverse and seek personalization.
Why do we matter? Our product fits the Millennial lifestyle like nothing has before. Now the relationship between your car, your driving habits, and your coverage is measurable, tangible and transparent. Accountability has never been more clear both for the consumer and for Progressive.
Who is the enemy? One-size-fits-all insurance; preconceived notions of auto insurance
Brand Tone: Spontaneous, forward-thinking, open-minded, personal, intelligent, direct, simple.
ChannelChannel RoleRole Key MessageKey Message Desired BehaviorDesired
Behavior
How will weDrive participation?[channel strategy]
We will target Millennials through media channels that come naturally to them on their own time and own terms (employing both online and mobile technologies) we will show Millennials why our product simple fits their unique reality.
Television
Mobile
Online
Out of Home
Introduce a new and innovative
approach to auto insurance;
differentiate from the competition
Make insurance info constantly accessible and
easy to understand &
use
Generate product buzz by engaging Millennials within
their own environment
Insurance as unique and
personalized as you are
Progressive is connected to
campus life and is more in tune with student drivers’
needs
Spark interest, start discussion; go online to find out more about
MyMiles
Use our app when you’re on the road
and share your success with it
online
Share the success stories and increase
interaction with Progressive
Experience insurance in a
new, fun way; talk to friends about being keyed and consider the plan
Answers where and when you want
Open forum to share experiences
and integrate guerilla campaign
Coverage on your keys.
A simple plan with tangible protection.