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Olga KupetsKyiv School of Economics/ World Bank/ IZA
Investment in human capitalin post-Soviet countries:
Why are firms not training more?
SITE Academic Conference“25 years of transition”Dec 6, 2016
OUTLINE
2
Motivation and research questions
Literature review
Data and definitions
Patterns of employer-provided training in Armenia,
Azerbaijan, Georgia and Ukraine
Determinants of training in post-Soviet countries
Conclusions
MOTIVATION
3
Employers in “late reformers” often complain about inadequate education of the workforce and skill gaps as an obstacle to their growth. Yet, the incidence of employer-provided training in some of these countries is fairly low according to BEEPS.
Incidence of formal training programs for permanent full-time employees in transition countries (%), 2011-2014
Source: Author’s calculations based on the EBRD-WB BEEPS V Survey.Note: Sample weights according to median eligibility are applied along with the Stata command svy: tab. The question is formulated as follows: “Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees?”.
10,5
11,0
15,5
16,2
19,6
22,2
22,5
23,7
24,1
28,0
31,0
32,2
33,7
34,1
37,
8
40,3
40,7
41,5
42,7
43,0
45,9
46,9
49,1
50,9
52,3
55,1
55,5 62,4
010203040506070
Georg
ia
Uzb
ekis
tan
Hungary
Arm
enia
Aze
rbaijan
Ukra
ine
Alb
ania
Monte
negro
Latv
ia
Kaza
khst
an
Tajikis
tan
Mold
ova
Pola
nd
Est
onia
Serb
ia
Rom
ania
Lithuania
Slo
venia
Bulg
aria
Slo
vak R
epublic
Russ
ia
FYR M
ace
donia
Cro
atia
Bela
rus
B&
H
Cze
ch R
epublic
Koso
vo
Kyrg
yzs
tan
RESEARCH QUESTIONS
4
Is the training rate really low in Armenia, Azerbaijan, Georgia and Ukraine?
Which factors do determine the probability and intensity of training of a given type provided to white- vs. blue-collar workers?
Size, ownership and sector
Obstacles to growth (worker turnover, wage level and payroll taxes, EPL, education and availability of workers, access to financing)
Innovation and international business contacts
Occupational composition of the workforce
Difficulty in filling a vacancy of a given type
Share of fully qualified workers of a given type
The level of computer use at work by a worker of a given type
LITERATURE REVIEW: Why do firms limit investment in worker training?
5
The economic theoretical literature on private sector training (Becker, 1962; Hashimoto, 1981; Stevens, 1994, 2001; Acemogluand Pischke, 1998, 1999; review by Leuven,2005) analyzes investment of firms in human capital depending on:
the type of training (general, specific or transferable),
competition in the labor and product markets,
liquidity (credit) constraints,
and specific sources of labor market imperfections such as monopsonistic or oligopsonistic markets for skilled workers, information asymmetries, search frictions, firing and hiring costs, minimum wages and trade unions.
The poaching externality is the major explanation for under-investment in general and transferable training in competitive labor markets.
LITERATURE REVIEW: Why do firms limit investment in worker training?
6
Literature that combines labor economics and organization learning theory (e.g. Neirotti and Paolucchi, 2013) suggests alternative explanations:
firms may prefer decentralized and informal training, especially if the rates of return on formal training are low and the link between technological or organizational changes and training is not strong,
firms may prefer to acquire target competences by hiring experienced workers from the external labor markets,
firms may involve in continuous and comprehensive training just a limited proportion of employees, predominantly those appointed to key positions or who are talented ‘high-potentials’.
Firms tend to follow a dichotomy in their HRM practices depending on the industries and competencies. Training is regarded to be meaningful in industries “where: (1) the need to build new competencies is continuous rather than episodic; (2) human resources are more trainable; and (3) firms adopt organic configurations” (Neirottiand Paolucchi, 2013).
LITERATURE REVIEW: Why do firms limit investment in worker training?
7
Studies in developing and transition countries offer other important explanations for a relatively low incidence and intensity of training:
severe constraints in financing the training programs (Popov, 2014),
lack of know-how for its delivery, e.g. finding appropriate training programs, qualified trainers and training institutions,
limited knowledge or skepticism about the effectiveness of formal training with respect to the skills acquired and subsequent benefits for productivity (Almeida et al., 2012; Taurelli et al., 2013), especially in the case of uncertainty associated with the shocks of economic transition and restructuring in post-socialist countries (Berger et al., 2001).
As smaller firms are more likely to face credit and informational constraints, the widespread presence of micro- and small enterprises in many transition countries may provide other explanation for the relatively low incidence of training compared to more advanced EU countries (Sondergaard et al., 2012; Bodewig and Hirshleifer, 2011).
LITERATURE REVIEW: Why do firms limit investment in worker training?
8
Low levels of formal employer-provided training in developing and transition countries do not necessarily imply under-investment as many firms may find investment in comprehensive worker training unnecessary in view of their relatively low technological base and innovation activity and, therefore, the low skill content of jobs (Almeida et al., 2012; Gimpelson, 2010).
Training rates on average do not appear to be low in transition economies compared to more technologically advanced countries, given their lower level of income (Bodewig and Hirshleifer, 2011).
Adult education and learning is not equally important in all transition countries in view of different demographic changes and the level of income (Bodewig and Hirshleifer, 2011).
LITERATURE REVIEW: Why do firms limit investment in worker training?
9
Taxonomy of adult education and training priority in ECA with taking into account demographic changes and GDP per capita
Source: Bodewig and Hirshleifer (2011), Figure 1
DATA
10
World Bank STEP Employer Surveys in Armenia, Azerbaijan, Georgia and Ukraine
Establishment
Basic information and
workforce
Information on respondent and
workplace
Questions for each type of occupation
(10 groups)
Skills used by the current workforce
Questions about skills used, hiring practices, training & compensation, interaction of firms with educational and training institutions for two types of workers:
● Armenia, Azerbaijan, Georgia: random selection of 2 occupations - 1 from occupational groups 1-3 (white-collar worker) and 1 from occupational groups 4-10 (blue-collar worker)
● Ukraine: 1) selection of 3 detailed occupations with skills gaps, 2) assignment of occupations to two types of workers as in Armenia, Azerbaijan, and Georgia
Information on new hires
Training & compensation
Firm background
Financial performance,
innovation, clients
Obstacles to growth (labor-
related and general)
Financial information
DATA
11
STEP
Selected sectors and small samples → Results not representative of the whole
economy and should be interpreted with caution We avoid using any financial indicators in our study We use sample weights to correct for potential biases in the initial samples
country Armenia Azerbaijan Georgia Ukraine
Initial sample size 384 316 354 702
Year of survey 2013 2013 2012-2013 2014
Strata Size and type of location (capital city vs. other urban areas)
Sector and region (oblast)
Sector Different sectors but few firms in agriculture
Different sectors but few firms in agriculture
Different sectors but few firms in
industry and two thirds of
firms in construction
Agribusiness growers,
Agribusiness food processors, Renewable energy, IT
Sample size for the analysis of training (WC/BC)
384/359 316/316 353/308 610/394
TYPES OF TRAINING: DEFINITION
12
On-the-job training: “Did the [WORKER TYPE _ ] employees in your workplace receive any training last year on the premises of the workplace? What share of the [WORKER TYPE _] employees in your workplace received training on the premises of the workplace of each of the following types in the last 12 months?” Includes on-the-job training (learning as they worked at the job, with help from more experienced workers), training by the firm's managers, technical persons, peers, etc.
Other in-house training: the same questions as above, but includes training by the firm's dedicated trainers, training on the firm's premises with external trainers (consultants, private training companies, government institutions, etc.), and other (open-end).
External training: “Did the [WORKER TYPE _ ] employees in your workplace receive any formal training organized by the firm, outside the workplace last year? What share of the [WORKER TYPE _] employees in your workplace received outside training of each of the following types in the last 12 months?”
Any training
On-the-job training
Other in-house training
External training
INCIDENCE OF TRAINING BY TYPE OF TRAINING AND TYPE OF WORKER
13
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Share of firms providing training to workers by type of worker and type of training (%)
Reported incidence of training depends on the type of training and workers:
firms report much higher incidence of on-the-job training (more informal one) than other types of training, except for Armenian case for white-collar workers;
incidence of external training is higher than incidence of other in-house training in all countries, except for Azerbaijan;
if OJT is included, overall incidence of training increases substantially, especially for blue-
collar-workers.
Country
White-collar Blue-collarWhite-collar or
blue-collar
On-the-job
training
Other in-house
training
External training
Other in-house or external
Any training
On-the-job
training
Other in-house
training
External training
Other in-house or external
Any training
Other in-house or external
Any training
Armenia 25.7 9.1 28.3 32.2 42.7 26.5 5.6 6.8 10.4 29.0 35.9 53.9
Azerbaijan 35.9 20.9 13.9 25.2 42.1 37.1 17.3 4.2 18.2 38.8 28.1 48.7
Georgia 14.7 4.3 12.2 12.7 21.5 20.7 5.7 8.2 11.1 25.2 15.9 27.6
Ukraine 27.8 7.8 12.0 15.9 35.1 26.1 6.0 7.1 11.8 32.3 17.4 40.0
INCIDENCE OF TRAINING BY TYPE OF WORKER
14
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Share of firms providing any training to workers by type of worker (%)
Overall, there is no strong evidence that the surveyed firms train only managers, professionals and technicians (white-collar workers).
0
10
20
30
40
Armenia Azerbaijan Georgia Ukraine
Only white-collar Only blue-collar Both white-collar and blue-collar
INCIDENCE OF TRAINING BY TYPE OF WORKER
15
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Data are presented with respect to any type of training.
Occupational composition of the workforce by training status of firms (%)
In Armenia, Georgia and Ukraine, there is expected relationship between the occupational composition of the workforce and training white-collar workers vs. blue-collar workers.
0%
20%
40%
60%
80%
100%
Non-t
rain
ing
Only
white-c
olla
r
Only
blu
e-c
olla
r
Both
white-c
olla
r and
blu
e-c
olla
r
Non-t
rain
ing
Only
white-c
olla
r
Only
blu
e-c
olla
r
Both
white-c
olla
r and
blu
e-c
olla
r
Non-t
rain
ing
Only
white-c
olla
r
Only
blu
e-c
olla
r
Both
white-c
olla
r and
blu
e-c
olla
r
Non-t
rain
ing
Only
white-c
olla
r
Only
blu
e-c
olla
r
Both
white-c
olla
r and
blu
e-c
olla
r
Armenia Azerbaijan Georgia Ukraine
Managers Professionals and technicians Clerical and service workers
Skilled blue-collar workers Unskilled blue-collar workers
INCIDENCE VS. INTENSITY OF TRAINING BY TYPE OF WORKER
16
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Indicators of internal training by type of worker and country (%)
Relatively more firms in Azerbaijan reported about providing at least some type of internal training but they offered this training to a smaller share of employees. Azerbaijan also stands out in terms of the shortest duration of internal training,
especially for white-collar workers.
0102030405060708090
Inci
dence
, O
JT
Inte
nsi
ty, Learn
ing-
by-d
oin
g
Inte
nsi
ty, Tra
inin
g b
yth
e f
irm
's m
anagers
,peers
, etc
.
Inci
dence
, O
ther
in-
house
tra
inin
g
Inte
nsi
ty, Tra
inin
g b
yth
e f
irm
's d
edic
ate
dtr
ain
ers
Inte
nsi
ty, Tra
inin
g o
nth
e f
irm
's p
rem
ises
with e
xte
rnal tr
ain
ers
White-collar workers
Armenia Azerbaijan Georgia Ukraine
0102030405060708090
Inci
dence
, O
JT
Inte
nsi
ty, Learn
ing-
by-d
oin
g
Inte
nsi
ty, Tra
inin
g b
yth
e f
irm
's m
anagers
,peers
, etc
.
Inci
dence
, O
ther
in-
house
tra
inin
g
Inte
nsi
ty, Tra
inin
g b
yth
e f
irm
's d
edic
ate
dtr
ain
ers
Inte
nsi
ty, Tra
inin
g o
nth
e f
irm
's p
rem
ises
with e
xte
rnal tr
ain
ers
Blue-collar workers
Armenia Azerbaijan Georgia Ukraine
INCIDENCE VS. INTENSITY OF TRAINING BY TYPE OF WORKER
17
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Indicators of external training by type of worker and country (%)
A similar discrepancy between the incidence and intensity of external training is observed in Armenia (for white-collar workers).
Few firms in Georgia and Ukraine that can afford external training of workers try to use different forms of training and embrace as many workers as possible.
0102030405060708090
Inci
dence
, E
xte
rnal
train
ing
Inte
nsi
ty, At
ate
chnic
al or
voca
tional educa
tion
and t
rain
ing p
ublic
school
Inte
nsi
ty, Thro
ugh
private
tra
inin
gpro
vid
ers
Inte
nsi
ty, Thro
ugh
equip
ment
supplie
rs
Inte
nsi
ty, N
GO
's o
rin
tern
ational
org
aniz
ations
White-collar workers
Armenia Azerbaijan Georgia Ukraine
0102030405060708090
Inci
dence
, E
xte
rnal
train
ing
Inte
nsi
ty, At
ate
chnic
al or
voca
tional educa
tion
and t
rain
ing p
ublic
school
Inte
nsi
ty, Thro
ugh
private
tra
inin
gpro
vid
ers
Inte
nsi
ty, Thro
ugh
equip
ment
supplie
rs
Inte
nsi
ty, N
GO
's o
rin
tern
ational
org
aniz
ations
Blue-collar workers
Armenia Azerbaijan Georgia Ukraine
INCIDENCE OF TRAINING BY INNOVATION IN TECHNOLOGY
18
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Share of firms providing training by innovation in technology (%)
”In the past 3 years, has your firm introduced any NEW TECHNOLOGIES?”
0
10
20
30
40
50
Yes No Yes No Yes No Yes No
Armenia Azerbaijan Georgia Ukraine
White-collar workers
On-the-job training External training
0
10
20
30
40
50
Yes No Yes No Yes No Yes No
Armenia Azerbaijan Georgia Ukraine
Blue-collar workers
On-the-job training External training
The link between training and innovation that supports complementarity between new technologies and skills is in line with the findings of theoretical and empirical studies (e.g. Acemoglu, 1997, 1998; Dostie, 2015; Popov, 2014).
INCIDENCE OF TRAINING BY THE LEVEL OF COMPUTER USE AT WORK BY A WORKER OF A GIVEN TYPE
19
Source: Author’s calculations based on STEP Employer Surveys: Georgia (2012-2013), Armenia and Azerbaijan (2013), and Ukraine (2014). Note: Weighted with sample weights. Only firms with non-missing answers are included in the analysis.
Share of firms providing training by the level of computer use at work (%)
” What is the highest level of computer use involved in [WORKER TYPE _]’s job?”
Higher level of computer use at work is associated with higher probability of training, especially in Armenia. There are “digital dividends” but they are not equally shared across firms and workers and can result in higher inequality (World Bank, WDR-2016).
0
15
30
45
60
75
90
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
Armenia Azerbaijan Georgia Ukraine
White-collar workers
On-the-job training External training
0
15
30
45
60
75
90
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
None
Str
aig
htf
orw
ard
Modera
te
Com
ple
x a
nd s
peci
aliz
ed
Armenia Azerbaijan Georgia Ukraine
Blue-collar workers
On-the-job training External training
DETERMINANTS OF TRAINING IN POST-SOVIET COUNTRIES
20
Training ijct = α+ β Xijc + γ Zijct + δ Djc + εijct
Potential explanation from the literature
Explanatory variableExpected
effect
Poaching externality Worker turnover is a serious obstacle to growth –Credit/financing constraints 1) Access to finance is more constraint to doing business than
labor-related issues;2) Self-assessed financial performance in the last fiscal year
–/0
+Firing and hiring costs EPL is a serious obstacle to growth –/0Trade unions Not tested (no variable in the data set) 0Size Permanent employment (or a size group) +Hiring workers from external markets
1) Filling a vacancy for a worker of a given took 30 days or more;2) Labor supply (availability/ finding workers with previous experience) is a serious obstacle to growth
+
+
Innovation, technological base 1) Firm introduced new technology in the past 3 years;2) Firm has international business contacts with entities in other countries
++
Skill content of jobs 1) Share of professionals, clerical & service and skilled blue-collar workers2) Level of computer use at work by a worker of a given type
+/–
+Satisfaction with the level of education/ skills of workers
1) Education of workers is a serious obstacle to growth2) Share of workers of a given type fully qualified for their job
+–
+ Sector-country dummies, ownership, capital city dummy
DETERMINANTS OF TRAINING INTENSITY IN POST-
SOVIET COUNTRIES: TOBIT MODEL, WHITE-COLLAR
WORKERS21 On-the-job
trainingOther in-house
trainingExternal training
Log (permanent employment) 11.003*** 14.333*** 7.009***
Insiders (managers or employees) 9.916 -25.869** 11.712
Foreign owner 5.785 6.791 16.061
Government owner 5.970 -14.571 -19.913
Other ownership -19.850 -11.676 24.714*
Capital city 5.833 6.138 16.728
New technology 17.601*** 31.862** 22.940**
New products/ processes/ services 21.142** 38.157*** 10.434
International business contacts 23.337*** 33.850** 42.200***
Stable financial performance 4.337 -15.833 -33.988***
Good financial performance 12.379 -4.512 -11.909
Labor supply is a serious obstacle 10.778* 18.070*** 27.826**
Education is a serious obstacle 1.389 -17.252* -1.404
Worker turnover is a serious obstacle 17.862* 21.531** -8.049
Share of professionals and technicians 0.461*** 0.592 0.036
Share of clerical and service workers 0.029 0.132 -0.150
Share of skilled blue-collar workers 0.280* -0.083 -0.471**
Filling a vacancy took 30 days or more 8.306 -27.290*** -2.159
Straightforward use of computer -25.572*** -19.298 5.362
Moderate use of computer -5.270 -7.018 19.080**
Complex/ specialized use of computer 9.700 8.600 31.395***
Share of fully qualified workers -0.264** -0.023 0.212
DETERMINANTS OF TRAINING INTENSITY IN POST-
SOVIET COUNTRIES: TOBIT MODEL, BLUE-COLLAR
WORKERS22
On-the-job training
Other in-house training
External training
Log (permanent employment) 4.959 14.502*** 4.114
Insiders (managers or employees) -19.210* -5.434 7.380
Foreign owner -2.921 -2.125 -57.365
Government owner 8.859 22.085 -12.329
Other ownership -15.354 4.325 20.359
Capital city 15.305* 36.999** -3.521
New technology 11.332 1.652 25.309
New products/ processes/ services 6.219 26.978*** 37.796
International business contacts 17.911* 30.033* 14.493
Stable financial performance 14.023 -14.356 -25.683
Good financial performance 27.069*** -5.811 -10.426
Labor supply is a serious obstacle 6.819 9.335 34.145*
Education is a serious obstacle -5.315 -0.951 3.581
Worker turnover is a serious obstacle 22.062*** 7.087 -17.673
Share of professionals and technicians -0.004 -0.556 0.538
Share of clerical and service workers 0.219 -0.173 1.191**
Share of skilled blue-collar workers 0.586** -0.410 1.359***
Filling a vacancy took 30 days or more 26.122* 18.868 36.148*
Straightforward use of computer 19.887** 44.614*** 21.997
Moderate use of computer 9.148 37.407*** 73.715***
Complex/ specialized use of computer 32.973 45.719** 70.590*
Share of fully qualified workers -0.432** -0.168 -0.159
CONCLUSIONS
23
Estimated incidence of training depends on the type of training and workers. It is important to take into account different types of training, both informal and formal, for one-two employees and for an organized groups of them, before making decision on whether employer-provided training rate is really low.
Micro and small de-novo private firms in less knowledge-intensive services that are predominant in all four countries partly account for the overall low incidence of employer-provided training.
There is no strong evidence that firms tend to train managers and professionals more than blue-collar workers. A lot depends on the composition of the workforce and other firm characteristics.
Firms that report high worker turnover as a serious obstacle to their growth are more likely to provide training (mainly initial OJT) to workers than their counterparts.
CONCLUSIONS
24
Innovative firms and, most importantly, firms with international business contacts are more likely to invest in training of their workers.
Firms have higher probability of providing advanced forms of training if workers are expected to use computers at their work (complementarity between IT and skills).
Segmentation of firms in post-Soviet countries:
• competitive, innovative, internationally-oriented firms which invest in continuous education and training of workers to thrive and compete successfully in an ever-changing global environment;
• “market losers” who either do not need regular training of their employees because of the low/ unchanging skill content of jobs OR face numerous constraints to training despite suffering from acute skills shortages.