Cleaning method statements 2004 uk

37The NHS Healthcare Cleaning Manual

This section of the Manual contains detailed Method Statements for the most‘common’ cleaning tasks carried out by cleaning service departments. The sectionshould be read, and applied, in conjunction with the notes shown below.

Important Notes for the Correct Implementation of the NHSHealthcare Cleaning Manual

• Refer to Trust policy and Standards of Cleanliness in the NHS forguidance on all cleaning processes, cleaning frequencies, colour-coding, equipment, protective clothing, fluids and methods

• For all cleaning materials, fluids, electrical and mechanical machinery,always refer to manufacturers’ instructions

• Cleaning equipment used, must be safe and appropriate for eachapplication

• Ensure all equipment is clean and dry before starting procedure

• Plan work route and when necessary, remove furniture andequipment

• Always use clean hazard-warning signs and position at the start of thetask where they are most effective and people will know cleaning is inprogress. Remove, clean and return to the storage area when the taskis completed and the floor is dry.

• When cleaning or using cleaning equipment, items must be checkedfor damage or wear which would impair future use or endanger thesafety of any individual. If damaged do not use, report to supervisor,label as faulty and remove from use.

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, do not use, remove and report tosupervisor/manager

Introduction to SECTION 5.0

Cleaning Method Statements

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The Method Statements have been designed to meet current Health and Safety,and infection control requirements and dovetail with recommendations fromthe British Institute of Cleaning Science and National Vocational Qualificationsregulations.

• On completion of machine safety checks briefly test each machine tocheck it is in working order.

• When using electrical equipment a circuit breaker should be used.Most organisations have in-built systems, check with Facilities andobtain written confirmation that independent circuit breakers are/arenot required.

• When operating electrical machinery, always keep the cable behindthe machine

• When plugging a machine into an electric socket, make sure theswitch is in the off position

• Do not adjust or change the fittings on the machine when it isplugged in

• Wear goggles when preparing cleaning solutions. Goggles should beworn during processes when there is a likelihood of splashing forexample, when kneeling down scouring the floor

• A general rule of cleaning it to start cleaning at the highest point andwork towards the lowest; and from outside to the inside. Also towork from the cleanest to the dirtiest.

• Never mix cleaning agents, as poisonous gases could result (refer tomanufacturers’ instructions and safety data sheets)

• Always ventilate any area where chemicals are used

• For Health and Safety reasons, always add the cleaning agent towater, preventing the possibility of the cleaning agent being splashedinto the eyes.

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The Method Statements have been trialled in three hospitals and reviewedby the Association of Domestic Management and British Institute ofCleaning Science.

Each Method Statements comprise of four sections:

• Task

• Equipment Required

• Health and Safety

• Method


FLOOR CLEANING ................................................................................45

HARD AND SEMI-HARD FLOORS............................................................45a) Dust Controlling........................................................................45

b) Mopping .....................................................................................47Damp Mopping (single bucket/single solution) ..........................47Damp Mopping (double bucket/double solution).......................50Damp Mopping (spot)................................................................53Flat Mopping ..............................................................................55

c) Spray Cleaning ..........................................................................58

d) Ultra High Speed Buffing/Burnishing ......................................62

e) Floor Scrubbing .........................................................................66

f) Automatic Scrubber Drying ......................................................70

g) Floor Stripping ..........................................................................74

h) Applying Polish ..........................................................................78

i) Sealing .......................................................................................81

j) Stains .........................................................................................84

k) Suction Cleaning .......................................................................88

l) Water Extraction .......................................................................91

SOFT FLOORS....................................................................................... 94m) Carpet Shampoo ........................................................................94



SECTION 5.0



GENERAL CLEANING............................................................................98

a) Damp Dusting ...........................................................................98Horizontal and Vertical Surfaces .................................................98Lamp ........................................................................................101Chair/Settee ..............................................................................103Radiator ....................................................................................106Beds ........................................................................................108

b) Glass ........................................................................................110Internal Glass and Mirrors ........................................................110External Glass ...........................................................................112

c) High Dusting ...........................................................................114

d) Furniture Polishing .................................................................116

e) Walls ........................................................................................118Wall Washing ............................................................................118Spot cleaning ............................................................................121

KITCHEN CLEANING..........................................................................122

a) Ice-Making Machine................................................................122

b) Manual Washing Up ...............................................................125

c) Mechanical Waste Disposal Unit ..........................................127

d) Microwave ............................................................................130

e) Ovens ....................................................................................133

f) Refrigerator...........................................................................136

g) Sinks ....................................................................................139




WASHROOM CLEANING ....................................................................141

a) Bath ....................................................................................141

b) Hand Wash Basin .................................................................144

c) Replenishing Consumables ....................................................147Soap Dispenser..........................................................................147Paper Towel Holder...................................................................149Toilet Roll/Tissue ......................................................................151

d) Shower .....................................................................................153

SANITARY CLEANING .........................................................................156

a) Toilet Area ............................................................................156Bidet ........................................................................................156Sluice ........................................................................................159Toilet ........................................................................................162Urinal........................................................................................165

SPECIALIST CLEANING......................................................................168

a) Curtain Changing .................................................................168

b) Isolation Clean......................................................................171

c) Steam Cleaning.....................................................................175

d) Terminal Clean of Vacated Room .........................................178




Floor Cleaning

Hard and Semi-Hard Floors

a) Dust Controlling

Task

Equipment Required

Health and Safety

• Refer to Trust policy for guidance on all cleaning processes, colour-coding, equipment, protective clothing, fluids and methods

• Several floor cloth should be used for the ward, a clean cloth for eachbed area

• Do not ever use a sweeping brush in a patient area

• All equipment should be left clean, dry and tidy in storage area after use

• Colour-Coded Dustpan and Brush

• Colour-Coded Dust Control System Floor Cloth/Mop

• Colour-Coded Gloves

• Colour-Coded Scraper

• Dust Control System Applicator Tool for example, Colour-CodedStatic Mop/Impregnated Mop

• Warning Signs

Dust Controlling



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Method

1. Wash hands and put on gloves

2. Display the warning signs in the area, ensuring all signs are visible

3. Attach the floor cloth/mop to the dust control tool

45. Pick up all large items of litter, for example, crisp packets, tissues

5. Use a scraper to remove any chewing gum from the floor area

6. Starting with the edges, dust the area using an overlapping figure-of-eight (8) pattern

7. Dust from the furthest point and work towards the door

NOTE The floor cloth should be kept in contact with the floor at all times

8. When the floor cloth/mop is full, remove and dispose

9. Replace with a new floor cloth/mop and continue the process

10. Use a dustpan and brush to remove remaining particles

11. Dispose of the cloth when the task is completed

12. After use, all equipment should be checked, cleaned, dried andreturned to the storage area

13. Remove gloves and wash hands


Cleaning Method StatementsFl

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b) Mopping

Task

Equipment Required

• Colour-Coded Bucket with Compatible Wringer


• Colour-Coded Mop Handle

• Colour-Coded Mop Head

• Cleaning Trolley

• Dust Control System (refer to the Dust Controlling MethodStatement)

• Laundry Bag

• Suction Cleaner (refer to Suction Cleaning Method Statement)

• Warning Signs

• Floor Cleaner or General Purpose Detergent

Damp Mopping (single bucket/single solution)



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Health and Safety

Method



3. Dust control the floor (refer to the Dust Controlling methodstatement) or suction clean (refer to the Suction Cleaning methodstatement).

4. Prepare the cleaning solution in a well-ventilated area (refer tomanufacturers’ instructions).

5. Attach the mop head to the mop handle

6. Submerge the mop into the cleaning solution and remove excesssolution from the mop in the Wringer

7. Mop the floor in 1-2 metre square sections

8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8)pattern, turning the mop frequently, leaving the floor as dry aspossible after cleaning the rest of the section.


• Work in small square sections to prevent over stretching

• Ensure the area is first Dust Controlled or Suction Cleaned

• When mopping a corridor, mop half first leaving a clearly identifieddry area for patients/ visitors to walk on

• Do not over-wet floor

• If mopping stairs, ensure area is cordoned-off and warning signs aredisplayed

• All equipment should be left clean, dry and tidy in storage area afteruse



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9. Avoid splashing other surfaces and remove any splashes that do occur

NOTE Regularly replace the mop head and water

10. On completion, remove mop head and place in a laundry bag





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Task

Equipment Required

• Colour-Coded Bucket x 2 with Compatible Wringer






• Laundry Bag


• Warning Signs


Damp Mopping (double bucket/double solution)



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Health and Safety

Method




4. Prepare the cleaning solution in a well-ventilated area (refer tomanufacturers’ instructions), adding solution to one bucket andfilling the other bucket with water





• Work in small square sections to prevent over-stretching








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8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8)pattern, turning the mop frequently, leaving the floor as dry aspossible after cleaning the rest of the section.

9. When the mop is completely dirty, submerge into the second bucket(water) and wring.

10. Avoid splashing other surfaces and remove any splashes that occur

NOTE Regularly replace the mop head and water






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Task

Equipment Required

Health and Safety




• Always use a warning sign ‘cleaning in progress’, position to be effective







• Dust Control System (refer to the Dust Controlling Method Statement)

• Laundry Bag


• Warning Signs


Damp Mopping (spot)



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Method




4. Prepare the cleaning solution in a well-ventilated area (refer tomanufacturers’ instructions)



7. Spot mop the floor to remove stains/spillages, leaving the floor as dryas possible







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Flat Mopping

Task

Equipment Required

Health and Safety




• When mopping a corridor, mop half first leaving a clearly identifieddry area for patients/ visitors to walk on.

• Do not over wet floor







• Laundry Bag


• Warning Signs

• Floor Cleaner

Flat Mopping



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Method





5. Attach the flat mop head to the mop handle



8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8)pattern, turning the mop frequently leaving the floor as dry aspossible

9. Avoid splashing other surfaces and remove any splashes that do occur

NOTE Regularly replace the mop head








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c) Spray Cleaning

Task

Equipment Required

Health and Safety


• Do not attempt this procedure unless you have been trained andcompetently assessed

• Ensure hands are dry when plugging or unplugging electricalmachinery.



• Colour-Coded Labelled Spray Bottle

• Damp Mop System (Refer to the Damp Mopping Method Statement)

• Dust Control System (Refer to the Dust Controlling Method Statement)

• Floor Pad and Drive Disk/Board

• High Speed Machine

• Laundry Bag

• Warning Signs


Spray Cleaning



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Health and Safety

• When using electrical equipment, a circuit breaker should be used ifappropriate

• Always make sure to plug the machine into a free plug socket. If non-available, ask a supervisor before unplugging any other machines


• When changing or turning a floor pad, make sure the machine isswitched off, the handle raised and the machine laid down.

• Beware of an initial ‘slight kick’ in the High Speed Machine when it isswitched on.

• Always keep cable behind the High Speed Machine when operating.

• Check the power supply cables and plug for damage, report and labelif necessary, remove and do not use

• Do not use a dirty pad, the pad should be turned and washed when itbecomes dirty.

• Ensure the spray bottle is appropriately labelled.

• Always use a warning sign ‘cleaning in progress’, position to be effective,

• Ensure High Speed Machine is clean prior to use.

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, do not use, remove and report to supervisor

• Should the machine switch off automatically, refer to supervisor

• Do not store or transport the High Speed Machine with the floor padfolded in the water tank.

• If the High Speed Machine vibrates or miss-handles, check equipment.

• All equipment should be left clean, dry and tidy in storage area after use.



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Method

1. Plan work route and when necessary, remove furniture andequipment



4. Dust Control the area (refer to the Dust Controlling methodstatement)

5. Damp mop if necessary (refer to Damp Mopping MethodSatatement) ensuring the floor is dry before spray cleaning.

6. Attach the floor pad to the High Speed Machine (refer tomanufacturers’ instructions)


8. Unwind cable and plug into a mains socket and a circuit breaker ifappropriate

9. Adjust handle to a suitable/comfortable height making sure arms arestraight.

10. Ensure the High Speed Machine is held firmly in contact with thebody and the cable is behind.

11. Switch the machine on (beware of initial “kick”)

12. Spray a fine mist of the cleaning solution over the floor area to becleaned, (one spray covers approximately 2-3 square metres of floor).

NOTE Do not over-spray the area as this can result in slippery floors.

13. Spray clean the floor area by moving the High Speed Machine incontinuous, small side to side movements.

14. On completion or if the floor pad is dirty, remove the floor pad andplace in a laundry bag.

15. With dry hands, remove the plug from the mains socket and re-windthe electricity cable.



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16. When the area is completely dry, return the furniture to originalposition.





Note: Operator should spray more closely tothe surface to be cleaned to minimiseaerosols.

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d) Ultra High Speed Buffing/Burnishing

Task

Equipment Required

Health and Safety



• Ensure hands are dry when plugging or unplugging electricalmachinery





• Damp Mopping (Refer to the Damp Mopping Method Statement)

• Dust Control System (Refer to the Dust Controlling Method Statement)

• Floor Pad and Drive Disk/Board

• Laundry Bag

• Ultra High Speed Machine (with or without Suction Unit)

• Warning Signs

Ultra High Speed Buffing/Burnishing



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• Beware of initial ‘slight kick’ in Ultra High Speed Machine when it isswitched on

• Always keep cable behind the machines when scrubbing.


• If the Ultra High Speed machine has a suction unit, check the filterand bag, replace if necessary

• Do not use a dirty floor pad, the pad should be washed when itbecomes dirty.


• Ensure Ultra High Speed Machine is clean prior use

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, report to supervisor


• Do not store or transport the machine with the floor pad folded inthe water tank.

• If the Ultra High Speed Machine vibrates or mis-handles, checkequipment

• .If you doubt that it is the correct floor for buffing/burnishing pleasesee your supervisor




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Method

1. Plan work route and when necessary, remove furniture and equipment



4. Dust control the floor (refer to the Dust Controlling method statement).

5. Damp mop if there is light soiling (refer to Damp Mopping Statement)

6. Ensure the floor is dry before buffing/burnishing.

7. Attach the drive disk/board and floor pad to the Ultra High SpeedMachine (refer to manufacturers’ instructions)

8. Unwind cable (if present) and plug into a mains socket and a circuitbreaker if appropriate.

9. Adjust handle to a suitable/comfortable height making sure arms arestraight

10. Ensure the Ultra High Speed machine is held firmly in contact withthe body and the cable is behind.

11. Switch the machine and suction unit on (beware of initial “kick”)

12. Start buffing/burnishing the floor by continuously moving themachine side-to-side without over stretching, in a straight line

13. Buff/Burnish the edges first and fill in with overlapping passes

NOTE If Ultra High Speed Machine remains over one area, it may burnthe floor

14. On completion, remove the floor pad and place in a laundry bag

15. If the machine does not have a combined suction unit, Dust Controlmop the area (refer to the Dust Controlling method statement)




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18. After use, all equipment should be checked, cleaned, dried andreturned to the storage area.

19. Remove gloves and wash hands.



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e) Floor Scrubbing

Task

Equipment Required

• Colour-Coded Bucket





• Edge Cleaning Tool and pad

• Floor Pad and Drive Disk/Board (Or Polypropylene Brush)

• Laundry Bag

• Scouring Pad

• Standard Speed Rotary Machine including Tank


• Warning Signs

• Floor Cleaneror General Purpose Detergent

Floor Scrubbing(to be used in conjunction with Water Extraction Method Statement)



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Health and Safety






• Always make sure to plug the machine into a free plug socket. Ifnon-available, ask a supervisor before unplugging any other machines



• Beware of initial ‘slight kick’ when the Rotary Scrubbing Machine isswitched on.

• Always keep cable behind the Rotary Scrubbing Machine whenscrubbing.


• Always use a warning sign ‘cleaning in progress’, position to beeffective

• Ensure the Rotary Scrubbing Machine is clean prior use

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, do not use, remove and report tosupervisor




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Method

1. Plan work route and when necessary, remove furniture andequipment




5. Clean and prepare the floor edges using the Edge Cleaning Tool andpad, if necessary

6. Attach the floor pad or polypropylene brush to the Rotary ScrubbingMachine (refer to manufacturers’ instructions)

7. Prepare the cleaning solution in a well-ventilated area (refer tomanufacturers’ instructions) and add to the Scrubbing Machine tank


9. Adjust handle to a suitable/comfortable height making sure arms arestraight.

10. Ensure the Standard Speed Rotary Machine is held firmly in contactwith the body and the cable is behind.

11. Switch the machine on (beware of initial “kick”)

• Do not store or transport the Rotary Scrubbing Machine with a floorpad folded in the water tank.

• If the Rotary Scrubbing Machine vibrates or mis-handles, checkequipment.

• Do not store the Rotary Scrubbing Machine on the base




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12. Start scrubbing the floor at a point furthest from the door in 5-metresquare sections, by releasing a small amount of the Floor Cleanersolution.

13. Remove any excess water residue (refer to the Water ExtractionMethod Statement) and splashes from skirting boards and walls

14. When cleaning a large area, always check floor pad regularly

NOTE Regularly replace the floor pad. For stubborn stains use ascouring pad/abrasive pad

15. On completion, remove the floor pad and place in a laundry bag.


17. Empty the water tank (refer to manufacturers’ instructions)

18. If necessary, mop the floor with clean water.






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f) Automatic Scrubber Drying

Task –Hard Floors

Equipment Required

Health and Safety


• Check battery level before use

• Automatic Scrubber Dryer


• Colour-Coded Cloth Colour-Coded Gloves




• Edge Cleaning Tool and Pad

• Floor Pad and Drive Disc/Board Board (Or Polypropylene Brush)

• Laundry Bag

• Scrubber Drier

• Warning Signs


Automatic Scrubber Drying



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• Ensure all parts of the machines are clean and dry before use


• Ensure squeegee blade is free from debris and the overflow or floatvalve is in place

• Periodically flush through clean water tank to remove stagnant water

• Ensure all water has been collected when machine is in action


• Remove any excess water (with mop or cloth if required)

• Ensure warning signs/lights are operating and functional

• Remove any excess water (with mop or cloth if required)




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Method

1. Plan work route and when necessary, remove furniture and equipment



4. Dust control the area (refer to the Dust Controlling method statement)

5. Clean and prepare the floor edges using the Edge Cleaning Tool andpad if necessary

6. Attach the floor pad or polypropylene brush to the AutomaticScrubber Drier machine (refer to manufacturers’ instructions)

7. Prepare the cleaning solution in a well-ventilated area ( refer tomanufacturers’ instructions) and add to the Scrubber Drier tank

8. Start scrubbing the floor at a point furthest from the door in 5-metresquare sections, by releasing a small amount of the cleaning solution,ensure any extraction system is set correctly and switched on (refer tomanufacturers’ instructions). Do not under or over wet the floor

9. Move the machine forward and scrub the floor

NOTE Regularly check the clean water level in the Scrubber Drier toensure there is sufficient water in the tank and replenish as necessary

10. Regularly empty and replace the dirty water tank

11. Wipe any splashes from the skirting boards as required

12. On completion, remove the floor pad and place in a laundry bag

13. Empty the water tank (refer to manufacturers’ instructions)

14. When the area is completely dry, return the furniture to original position.





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g) Floor Stripping

Task

Equipment Required






• Damp Mop System (Refer to the Damp Mopping MethodStatement)

• Dust Control System (Refer to the Dust Controlling MethodStatement)

• Edge Cleaning Tool and Pad

• Floor Pad and Disk Drive/Board

• Floor Stripper

• Goggles

• Knee Pads

• Standard Speed Rotary Floor Machine


• Warning Signs

• Wet Pick-Up Machine

Floor Stripping



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Health and Safety



• Ensure hands are dry when plugging or unplugging electrical machinery.






• Always keep cable behind the Rotary Floor Machine when operating.



• Ensure the Rotary Floor Machine is clean prior to use.



• If the Rotary Floor Machine vibrates or mis-handles, check equipment

• Wear goggles when preparing cleaning solutions

• If there is a polish build up around the edges use a stronger strippersolution and increase contact time




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Method

1. Plan work route and when necessary, remove furniture and equipment.




5. Remove old polish from floor edges and chewing gum using an EdgeCleaning Tool/Scraper

6. Attach the floor pad to the Rotary Floor machine (refer tomanufacturers’ instructions)

7. Put on goggles

8. Prepare the Floor Stripper solution in a well-ventilated area (refer tomanufacturers’ instructions) and add to the Rotary Machine tank

9. Remove goggles

10. Unwind cable and plug into a mains socket and a circuit breaker ifappropriate.

11. Adjust handle to a suitable/comfortable height making sure arms arestraight

12. Switch the machine on

13. Start stripping the floor at a point furthest from the door in 5-metresquare sections by moving the Rotary Floor machine in small side-to-side, overlapping movements.

NOTE Regularly change the Floor Pad. Hard and semi-hard floors canbe damaged if the floor stripping solution is too strong and has a long acontact time (refer to manufacturers’ instructions). Do not let the floordry while carrying out stripping

14. Use a Wet Pick Up Machine to remove the additional ‘slurry’.



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15. Ensure all polish has been removed and if there is any polishremaining, re-apply the process.

16. On completion of stripping, allow the area to dry

17. With dry hands, remove the plug from the mains socket and re-windthe electricity cable

18. Damp Mop the floor with clean water to rinse and neutralise (refer tothe Damp Mopping Method Statement). Check the pH of the floorcovering with Universal Indicator Paper. The floor must be clean, dryand neutral pH 7.

19. Dust Control the floor to remove any additional dust (refer to theDust Controlling Method Statement)

20. When the area is completely dry, return the furniture to original position.





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h) Applying Polish

Task

Equipment Required

Health and Safety


• Ensure that different floor polish products are not mixed together inthe bucket or on the mop.

• Do not spray clean for approximately 24 hours

• Be aware of a possible waxy effect following a seal being laid.



• Colour-Coded Flat Mop Head (Polish Applicator)

• Colour Coded Mop Handle


• Floor Stripping System (refer to the Floor Stripping MethodStatement)

• Laundry Bag

• Floor Polish

• Warning Signs

Floor Polishing – Vinyl Floor



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Method



3. Remove all furniture and equipment from the room (if possible).

4. Prepare the floor for polishing (refer to the Floor Stripping methodstatement)

5. Pour a small amount of floor polish into the bucket


7. Place the mop head into the bucket, so that the floor polish isabsorbed onto the mop; do not submerge the mop.

8. When taking the mop out of the bucket it should not be dripping

9. The first stroke on the floor should be 15cm (6 inches) from and inline with the wall, leaving a substantial line of polish, (the 6 inch -15cm gap should be left around all the edges).

10. Work from the furthest point of the room to the door. Keep the mopin contact with the floor at all times (lift only to re-apply polish).

11. Using the mop, draw floor polish across the room ensuring a uniformamount is spread across the floor area, with no bare patches, streaks orbubbles. Re-working of polish can be done with the mop up to 30-60seconds after application to the floor to cover areas missed or ensure auniform coat. After this period do not touch

12. When the area is completed, allow it to dry. Do not walk on the areauntil it is dry.

13. The second coat should then be applied (in the same manner as 8, 9and 10) except the floor polish should be laid in the opposite directionto the first coat using a clean bucket and mop head.

NOTE Ensure that different floor polish products are not mixedtogether in the bucket or on the mop. Some polishes may requirebuffing between coats (refer to manufacturers’ instructions)



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14. If a third coat is required, apply in the same manner as 8, 9 and 10, inthe direction of the first coat

15. On completion, remove the mop head and place in a laundry bag

16. When the area is completely dry, return the furniture to originalposition





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i) Sealing

Task

Equipment Required

Health and Safety


• Ensure that different floor seal products are not mixed together in thebucket or on the mop

• If floor is worn / porous, discuss with supervisor the use of two coatsof floor seal first (refer to manufacturers’ instructions)

• Do not spray clean for approximately 24 hours

• Be aware of a possible waxy effect following a seal being laid.






• Dust Control System (Refer to the Dust Controlling MethodStatement)

• Floor Seal

• Floor Stripping System (refer to the Floor Stripping Method Statement)

• Laundry Bag

• Warning Signs

Sealing

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Method



3. Remove all furniture and equipment from the room (if possible).

4. Prepare the floor for sealing (refer to the Floor Stripping methodstatement)

5. Pour a small amount of floor seal into the bucket.


7. Place the mop head into the bucket, so that the floor seal is absorbedonto the mop; do not submerge the mop.

8. When taking the mop out of the bucket it should not be dripping.

9. The first stroke on floor should be 15cm (6 inches) from; and inlinewith the wall, leaving a substantial line of floor polish.

10. Work from the furthest point of the room to the door. Keep the mopin contact with the floor at all times (lift only to re-apply seal).

11. Using the mop, draw floor seal across the room ensuring a uniformamount is spread across the floor area. Ensure that all of the is floorcovered with no bare patches, streaks or bubbles. Re-working of floorseal can be done with the mop up to 30-60 seconds after applicationto the floor to cover areas missed or ensure a uniform coat. After thisperiod do not touch.

12. When the area is completed, allow it to dry. Do not walk on the areauntil it is dry.

13. The second coat should then be applied (in the same manner as 8, 9and 10) except the floor seal should be laid in the opposite direction tothe first coat using a clean bucket and mop head.

NOTE Ensure that different floor seal products are not mixed togetherin the bucket or on the mop. Some polishes may require buffingbetween coats (refer to manufacturers’ instructions)



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14. The third coat of floor seal should be applied (in the same manner as8, 9 and 10). However, this coat should be up to the edge and appliedin the direction of first coat.

15. On completion, remove the mop head and dispose in a laundry bag.






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j) Stains

Task

Equipment Required

Health and Safety


• Never mix cleaning agents, as poisonous gases could result (refer tomanufacturers’ instructions)


• Try to remove stain before cleaning takes place.

• Check fabric for colour fastness, test in a less obvious patch

• Always use the mildest treatment first


• Colour-Coded Cloth/ Paper



• Laundry Bag

• Warning Signs

• General Surface Cleaner or Chewing Gum/Graffiti/Adhesive Remover

Stain Removal



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Method

Types of stains include:

• Chewing gum

• Oil and water based stains

There are two types of stain removal:

a) Physical method

b) Chemical method

a) Physical method

Absorption water based stains


2. Use a cloth or paper towel to absorb the liquid.

3. Display the warning sign over the stained area, until area has dried

4. Always start from the outer edge of the stain and work towards themiddle. This prevents the spreading of the stain.

5. Dispose of the cloth or paper towel when the task is completed



Friction removal water staining


2. This involves scraping, brushing, rubbing or scrubbing to removedried-on stains.

3. It is important to rub gently to avoid damage to the surface.



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4. Always start from the outer edge of the stain and work towards themiddle.

5. Display the warning sign over the stained area, until area has dried



NOTE never rub the stain into the carpet/fabric

Should the friction method not work use the chemical method:

b) Chemical method


2. Display the warning sign over the stained area, until the area has dried


4. Pour a small amount of the chosen cleaning solution onto the stain

5. Allow the cleaning solution to have contact time with the stain.

6. Using a scraper and cloth, start from the outer edge of the stain andwork towards the middle until stain is removed

7. Dispose of the cloth when the task is completed





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k) Suction Cleaning

Task

Equipment Required

Health and Safety





• Always make sure to plug the machine into a free plug socket. Ifnon-available, ask a supervisor before unplugging any other machines

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, do not use, remove and report tosupervisor/manager, do not use, label as faulty and remove from use.


• Before starting, carefully check the internal dust bag is not full anddoes not contain potentially dangerous items, for example sharps. Ifit is full, replace it with a new dust bag and check the internal filtersare clean and free from debris.


• Suction Cleaner (Cylinder or Upright)

• Suction Cleaner Attachment for example, Crevis Tool, Floor Tool

• Warning Signs

Suction Cleaning



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Method


2. Display the warning signs in the area, ensuring all signs are visible.

3. Move furniture so the area to be cleaned is freely available. Manuallypick up all large items for example, crisp packets, tissues

4. Attach the appropriate tool onto the vacuum cleaner (refer tomanufacturers’ instructions)


6. For floor cleaning, adjust the floor tool so that the bristles are:

a. Hard floor – Bristles down

b. Soft floor – Bristles up

7. Switch the vacuum cleaner on.

8. Start vacuuming the floor at a point furthest from the door, payingparticular attention to edges and corners in busy areas

9. Suction clean the floor in parallel, overlapping lanes all the floor area.Several passes may be needed

• Always keep cable behind the machines when suction cleaning.

• Do not place cable over shoulder at any time.

• Place a safety sign over the lead/cable

• Report any issues with work area and/or equipment




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10. Always finish in the same direction that the carpet pile runs.

11. On completion, re-wind the electricity cable





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l) Water Extraction

Task

Equipment Required

Health and Safety











• Attachment for example, Hose Wand

• Warning Signs

• Wet Pick Up Machine With Circuit Breaker

Water Extraction(normally used in conjunction with scrubbing and stripping procedures orif flooding occurs)



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Method

1. Plan work route, when necessary, remove furniture and equipment.




5. Switch the machine on and ensure the cable is behind

6. Move the Wet Pick Up machine slowly over the liquid to remove itfrom the floor

7. Use the attachment hose to pick up liquid under restricted areas.

8. On completion, or if the machine is full, switch the Wet Pick Upmachine off and empty the water in an identified disposal area.

9. With dry hands, remove the plug from the mains socket and re-windthe electricity cable

• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, do not use, remove and report tosupervisor/manager, do not use, label as faulty and remove from use.


• Check motor cut-out flow valve is free and movable.

• Ensure the Wet Pick Up machine is clean before use.

• Identify area and method of disposal of dirty water prior to starting

• Always stand on dry floor areas if possible, great care must be taken ifthe floor is wet




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10. Mop all small liquid patches remaining (refer to Spot Mop MethodStatement)


12. After use, all equipment should be checked, cleaned, dried andreturned to the storage area. Make sure the lid of the WaterExtraction machine is left open or taken off as appropriate to allow airto circulate and avoid smells.




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Soft Floors

m) Carpet Shampoo

Task

Equipment Required

Health and Safety



• Always keep cable behind the machine when carpet shampooing.


• Colour-Coded Cloth



• Carpet Shampoo Machine

• Carpet Stain Remover

• Suction Cleaner with Crevis Tool (refer to Suction Cleaning MethodStatement)

• Warning Signs

• Carpet Deoderisor

• Carpet Shampooor Chewing Gum/Graffiti/Adhesive Remover

Carpet Shampoo



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Method




4. Suction clean the floor (refer to the Suction Cleaning method statement).

5. Test an area of carpet first for colour fastness, by spraying a smallamount of Carpet Stain Remover in an area not usually visible, thenwiping over with a cloth to see if colour comes out of the carpet (referto the Stain Removal method statement)







• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, report to supervisor/manager


• Ensure the Carpet Shampoo machine is clean before use

• Protect any furniture which cannot be removed




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6. Prepare the carpet shampoo solution (refer to manufacturers’instructions) in a well-ventilated area and add to the CarpetShampooing machine tank.

Note If there is an odour in the carpet, Carpet Deodoriser can be addedto the carpet shampoo solution. Pre-spray traffic lanes or heavy trafficareas


8. Turn on the water and extraction switches of the Carpet Shampooingmachine

9. Start shampooing the carpet from the furthest edge, moving theCarpet Shampooing machine slowly forwards and backwards in astraight line on the area to be cleaned

10. Move the Carpet Shampooing machine across the carpet in paralleloverlapping movements.

11. Carry out 1 or 2 further passes over the same section using suctiononly

12. For areas inaccessible to the carpet machine, use the crevice toolattachment

13. When the area has been shampooed or if the dirty water tank of theCarpet Shampooing machine is full, empty the dirty water tank in to asluice (refer to the manufacturers’ instructions)

14. On completion of shampooing, allow the area to dry


16. Suction clean the carpet (refer to the Suction Cleaning methodstatement)

17. When the area is completely dry, return the furniture to original



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General Cleaning

a) Damp Dusting

Task

Equipment Required

Health and Safety



• Do not climb on furniture or overreach

• All equipment should be left clean, dry and tidy in storage area afteruse.





• General Purpose Detergent or General Surface Cleaner

Horizontal and Vertical Surfaces


Cleaning Method StatementsG

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Method



3. Place the bucket onto a cleaning trolley

4. Dampen or rinse a cloth in the cleaning solution

5. Remove items from the surface to be cleaned

6. To Damp Dust flat surfaces, wipe in straight lines cleaning the edgesfirst

7. If cleaning a bedside table, extend it and wipe underneath

8. Wipe the main surfaces in a figures of eight (8) pattern

NOTE Frequently turn the cloth and rinse in the cleaning solution.Change the cleaning solution when it becomes soiled.

9. Use the chosen cleaning solution to remove any grease marks orstubborn stains

10. Replace items on to the clean surface After use, all equipment shouldbe checked, cleaned, dried and returned to the storage area. Disposeof cloth.




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TASK

Equipment Required

Health and Safety



• Beware of a hot bulb when handling the lamp

• Do not climb on furniture or overreach







Lamp



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Method




4. Turn off the lamp.

5. Extend the lamp to full length.


7. Starting at the base, wipe all lamp surfaces excluding the bulb andbulb fitting

NOTE Frequently turn the cloth and rinse in the cleaning solution.Change the cleaning solution when necessary


9. Leave the lamp to dry

10. Replace the lamp to original position.

11. Dispose of the cloth (refer to Trust policy) when the task is completed





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Task

Equipment Required

Health and Safety



• Beware of manual handling techniques when moving chair/settee






• Suction Cleaner with Crevis tool (refer to Suction Cleaning MethodStatement)


Chair/Settee



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4. Use a crevis tool attachment to clean debris between cushions refer toSuction Cleaning method statement)


6. To Damp Dust flat surfaces, wipe in straight lines cleaning the edgesfirst. Start from the top of the chair working towards the base.

7. Wipe the main surfaces in a figures of eight (8) pattern








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Task

Equipment Required

Health and Safety



• Radiator covers should be removed prior to cleaning as required






• Radiator Tool


Radiator



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Method




4. Dampen or rinse a cloth in the cleaning solution.

5. To Damp Dust flat surfaces wipe in straight lines cleaning edges first

6. Wipe main surfaces in a figures of eight (8) pattern.

7. Use a Radiator Tool to clean behind the radiator








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Task

Equipment Required

Health and Safety



• If patient on bed seek permission from nurse in charge to pump upbed, always ensure cot side up and explain to patient what you aredoing.

• Use Knee Pads if required to kneel on the floor when cleaning underthe bed






• Knee Pads


Beds



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3. Place the bucket onto a cleaning trolley.

4. Raise/ lower the bed to a convenient cleaning height


6. Wipe the bed framework, starting from the top working downwards tothe base and to the castor/ wheels



8. Leave to dry

9. Lower/ raise the bed to the original position






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b) Glass

Task

Equipment Required

Health and Safety



• External window cleaning procedure can be used for internal glass

• Report any defects to your supervisor

• If cleaning an electric-movable door, then switch it off

• All equipment should be left clean/dry and tidy in storage area afteruse

• Colour-Coded Cloths x 2



• Glass Cleaner


Internal Glass and Mirrors



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Method


2. Prepare the cleaning solution in a well ventilated area (refer tomanufacturers’ instructions)

3. Spray the Glass Cleaner or cleaning solution onto the cloth.

4. Wipe the glass surface, starting from the top and working down in afigure-of-eight (8) pattern covering all of the surface.

5. Buff to a shine with a second cloth to remove smears






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Task

Equipment Required

Health and Safety



• Refer to Trust step ladder Health and Safety policy

• All equipment should be left clean/dry and tidy in storage area afteruse.


• Colour-Coded Cloth or Applicator


• Colour-Coded Scraper/Non-Abrasive Pad

• Extension Pole

• Squeegee Blade

• Step Ladder

• Warning Signs

• Glass Cleaner or General Purpose Cleaner

External Glass



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Method

1. Plan work route



4. Assemble the equipment and check for safety


6. Using the cloth or applicator apply the cleaning solution.

7. Using a Squeegee Blade, wipe the glass surface, starting from the topand working down in a figure-of-eight (8) pattern. Use an extensionpole for windows beyond reach.

NOTE The Squeegee Blade should be wiped after each completedstroke or if it is lifted from the surface

8. Use a scraper or non abrasive pad to remove stubborn stains.

9. Wipe the window frames with a clean colour-coded cloth.






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Dusting

c) High Dusting

Task

Equipment Required

Health and Safety


• Check pictures, hangings and clocks are secure

• Do not over-stretch when using the telescopic facility

• Do not climb on chairs


• Colour-Coded Cloth Roll/Static Head


• Laundry Bag

• Telescopic Tool

High Dusting



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Method


2. Place the cloth or static head on the High Dusting tool and adjust tothe correct height

3. Hold the telescopic tool and draw the cloth roll/static head along topsurfaces; pipes, ledges around light fittings and window ledgesensuring no dust falls down.

4. Replace the cloths/static heads when they become dirty

5. Dispose of the cloths (refer to Trust policy) when the task is completedor if re-usable heads, place in a laundry bag





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d) Furniture Polishing

Task

Equipment Required

Health and Safety


• Report any defects to your supervisor

• All equipment should be clean and dry and tidy before use.

• Colour-Coded Cloths x 2


• Damp Dust System (refer to the Damp Dusting Method Statement)

• Furniture Polish

Furniture Polishing



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Method



3. Remove items from the surface to be cleaned

4. Damp dust all surfaces (refer to the Damp Dusting method statement)

5. Apply the furniture polish on to the cloth

6. Polish the furniture, wiping in overlapping straight lines

7. Buff to a shine with a second cloth


9. Replace items on to the clean surface






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e) Walls Task

Equipment Required

Health and Safety






• Colour-Coded Goggles


• Abrasive Pad

• Access Equipment for example, Platform Steps

• High Dusting Equipment (Refer to the High Dusting MethodStatement)

• Masking Tape (To Cover Electrical Sockets)

• Plastic Sheeting (if required)

• Wall Washing Machine with Circuit Breaker

• Warning Signs

• General Surface Cleaner or General Purpose Detergent

Wall Washing



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• Ensure circuit breaker is in power socket before inserting a machine plug

• Always keep cable behind the Wall Washing Machine



• If possible, work from ground level rather than use access equipment

• Check access equipment carefully before use and when moving fromone area to another

• Cover electric sockets with masking tape

• Check the condition of the wall, paint or finish to ensure suitability ofcleaning agent

• Avoid splashes of General Surface Cleaner on furniture, curtains or floor.

• Report any damage to surfaces to your supervisor.

• Do not over stretch.




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Method


2. Put on goggles


4. Assemble the equipment and check for safety.

5. Cover the electric sockets with masking tape

6. Place dust sheets or plastic sheeting on floors, to protect from spillages

7. Remove furniture or cover with dust sheets


9. Ventilate the area

10. High dust to remove loose dust and dirt (refer to the High Dustingmethod statement)

Clean the wall by: either• apply the cleaning solution to the wall wiping from bottom to top,

allowing a short time for the cleaning agent to work. Then rinse-wipethe wall from top to bottom, to leave the wall as dry as possible.

Or• insert a circuit breaker into a power socket keeping the cable behind,

plug in a Wall Washing machine, then apply cleaning solution to thewall working from bottom to top. Allow a short time for the cleaningagent to work. Then rinse- wipe the wall from top to bottom, to leavethe wall as dry as possible.

11. Remove drips and runs as they occur.

12. With dry hands, remove the plug from the mains socket and re-windthe electricity cable when task is completed





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Spot cleaning15. Rinse and wring out a cloth in the cleaning solution.

16. Wipe the soiled area from the outside of the mark towards the centre

17. Rinse with water

18. Remove drips and runs as they occur.







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Kitchen Cleaning

a) Ice-Making Machine

Task

Equipment Required

Health and Safety



• Clean areas contaminated by your cleaning

• Report any malfunction or damage of equipment tosupervisor/manager

• Mop up any spillages on floor



• Colour-Coded Cloths


• Non-Abrasive Pad

• General Purpose Detergent

Ice-Making Machine


Cleaning Method StatementsK

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Method


2. Disconnect the Ice-Making machine from the mains socket

3. Empty the ice bin and dispose of the ice

4. Transfer the ice to a freezer if necessary

5. Remove all detachable parts


7. Dampen or rinse a cloth in the cleaning solution and wring out well

8. Clean all surfaces of the bin including the dispensing area anddrainage area

NOTE Frequently rinse the cloth in the cleaning solution. Change thecleaning solution when it becomes soiled.

9. Rinse with clear water

10. Pour some of the cleaning solution down the drain of the Ice-Makingmachine to clean

11. Clean the overflow of the Ice-Making machine

12. Re-assemble the detachable parts correctly

13. Plug the Ice-Making machine into the mains socket and test forcorrect operation

14. After use, all equipment should be checked, cleaned, dried andreturned to the storage area. Dispose of the cloth (refer to Trust policy)when the task is completed




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b) Manual Washing Up

Task

Equipment Required

Health and Safety


• Report any damage/breakages


• Colour-Coded Cloth/Paper



• Abrasive Pad

• Polypropylene Scrubbing Brush


Manual Washing Up



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2. Remove all residual waste from crockery and place in a waste container

3. Empty the sink of any utensils

4. Sort the items for washing into soil categories, (cleanest to dirtiest).

5. Pre-wash heavily soiled items first

6. Fill the sink with hot water, adding recommended General PurposeDetergent (refer to manufacturers’ instructions)

7. Immerse soiled items into the hot cleaning solution water,

8. Transfer clean items to a rinsing sink and disinfect if necessary.

9. Rinse all items thoroughly and wipe with cloth/paper or leave to dry.

10. Clean sink, drainers, splashbacks, taps and plugs thoroughly, (refer tothe sink cleaning method).

11. Ensure all surrounding areas are clean and uncontaminated






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c) Mechanical Waste Disposal Unit

Task

Equipment Required

Health and Safety







• Ensure the Floor Cleaning Machine is clean prior use





• Warning Signs

• General Purpose DetergentGeneral Surface Cleaner or Degreaser

Mechanical Waste Disposal Unit



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Method


2. Operate the waste unit to dispose of any residual waste.

3. Disconnect equipment from the mains socket.

4. Dismantle the waste disposal unit, (follow manufacturers’ instructionsor supervisors instructions)



7. Thoroughly wipe clean all detachable parts, rinse and dry.

8. Clean all the outer casing, pipes and cable thoroughly.

9. Clean the surrounding area and avoid further contamination.


10. Re-assemble the Waste Unit

11. Plug the Waste Unit into the mains socket and test for correctoperation.




• Ensure the Floor Cleaning Machine is clean prior use





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d) Microwave

Task

Equipment Required

Health and Safety




• Ensure all areas contaminated by cleaning are thoroughly cleaned






• Paper Towel Roll


General Surface Cleaner or Degreaser

Microwave



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Method


2. Disconnect the microwave from the mains socket

3. Remove all detachable parts to a safe cleaning area


5. Thoroughly clean all detachable parts, rinse and dry.

6. Remove excess soil and food debris from the interior of the microwave


8. Clean all internal and external surfaces of the microwave, payingparticular attention to the corners and top


9. Rinse with clear water and dry with a paper towel roll.


11. Plug the microwave into the mains socket


13. Dispose of the cloth (refer to Trust policy) when the task is completed.




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e) Ovens

Task

Equipment Required

Health and Safety


• When removing items beware parts of the oven could be hot




• Colour-Coded Gauntlet Gloves or Safety Gloves



• Goggles

• Mask

• Non-Abrasive Pads

• Plastic Sheeting (if required)

• Warning Signs

• General Purpose DetergentDegreaser or Oven Cleaner

Ovens



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Method


2. Put on goggles and mask


4. Place plastic sheeting on to the floor, to protect from spillages

5. Switch the gas/electricity off

6. Ensure the equipment is at the correct temperature for the task

7. Remove all detachable parts to a safe cleaning area (or soak tank).

8. Remove internal shelves and panels

9. Remove excess soil



12. Thoroughly wipe clean all detachable parts, rinse and dry.

13. For stubborn stains/soil use oven cleaner/degreaser, (refer tomanufacturers’ instructions)


14. Pay particular attention cleaning inside of the oven, especially where ahot oven is required.

• Ensure all areas contaminated by cleaning are thoroughly cleaned





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15. Allow sufficient contact time for the cleaning solution to soften soil.

16. Remove all cleaning solution from the surface, rinse and leave to dry.

17. Clean inside and outside of the oven and its immediate environment.


19. Re-connect the gas/electricity. Test for correct operation. Re-ignite,pilot lights where necessary.






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f) Refrigerator

Task

Equipment Required

Health and Safety


• Report any items of damage, heavy soiling and disrepair

• Report any signs of infestation

• Clean areas contaminated by your cleaning








Refrigerator



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Method


2. Remove food to another suitable storage area

NOTE Discard any out-of-date or unlabelled food

3. Remove all loose debris and excess soiling



6. Remove and clean all shelves, hanging rails and drip trays and take to acleaning area to dry.

7. Clean accessible fan parts, door seals and handles


8. Return the shelves, hanging rails and drip trays to the correct position

9. Replace food in the correct order (but only when the correctrefrigerator temperature has been reached)

10. Check the refrigerator temperature is correct. If it is not report to asupervisor.






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g) Sinks

Task

Equipment Required

Health and Safety







• Abrasive Pads


Sinks



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Method


2. Empty the sink and remove debris.

3. Thoroughly rinse the sink and drainer before cleaning.



6. Wipe clean the framework of the sink and pipework.

7. Clean the sink, drainer and taps.


8. Replenish soap dispenser (refer to the Soap Dispenser method statement)

9. Clean any splash back and surrounding areas.

10. Rinse the sink and drainer with clean water.






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Washroom Cleaning

a) Bathroom

Task

Equipment Required

• Colour-Coded Bucket or Colour-Coded Labelled Spray Bottle



• Bottle Brush

• Non-Abrasive Pad/Cloth

• Pair of Tweezers

• Supply of Soaps/Paper Towels and Waste Bags (to replenish stock)

• Warning Signs

• General Purpose DetergentGeneral Surface Cleaneror Bath/Washbasin/Shower/Bidet Cleaner

Bath



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Health and Safety

Method



3. Ventilate the area (for example, open a window)


5. Remove any objects from the bath (for example, soap)

6. Remove any hair or other items from the plug, plug-hole and plugchain with the tweezers.


NOTE Start cleaning from outside and work towards the inside

8. Wipe the surrounding surfaces of the bath, including wall tiles, ledges,pipes, underneath the bath, paper towel dispenser, soap dispenser


• Never mix cleaning agents, as poisonous gases could result (refer tomanufacturers’ instructions).

• Throughout the cleaning, regularly clean the cloth and rinse incleaning solution.

• Do not scratch with abrasive items as scratches may harbour harmfulbacteria.

• Report faults for example, cracked or broken items or any build up ofscale to your supervisor.

• Display warning signs and ensure they are clearly visible.



Cleaning Method StatementsW

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9. Polish stainless steel or chrome with the cloth

10. Wipe the inside of the bath, including the plug, plug chain, taps andoverflow.

11. With running tap water, rinse the bath thoroughly, directing waterinto the overflow. Clean the overflow with a bottlebrush.

12. To remove any build-up of soap and grease, repeat steps 10 and 11applying the cleaning solution and using a non abrasive pad.


13. Remove any splashes or marks from the walls and wipe door handles.






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b) Hand Wash Basin

Task

Equipment Required

Health and Safety



• Throughout the cleaning, regularly clean the cloth and rinse incleaning solution.


• Colour-Coded Bucket or Colour-Coded Labelled Spray Bottle



• Bottle Brush



• Supply of Soaps/Paper Towels and Waste Bags (to replenish stock)

• Warning Signs


Hand Wash Basin



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Method





5. Remove any objects from the basin, (for example, patient personalitems)



NOTE Start cleaning from outside and work towards the inside.

8. Wipe the surrounding surfaces of the bowl, including wall tiles, ledges,pipes, underneath the basin, paper towel dispenser, soap dispenser

9. Wipe the inside of the bowl, including the plug, plug chain, taps andoverflow with a cloth rinsed and wrung out in the cleaning solution..

10. With running tap water, rinse the basin thoroughly, directing waterinto the overflow. Clean the overflow with a bottlebrush.



• Display warning signs and ensure they are clearly visible




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12. Polish stainless steel or chrome

13. Replace items removed to original position, replenish soap and papertowels (refer to the Replenishing Consumables method statements)






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c) Replenishing Consumables

Task

Equipment Required

Health and Safety



• Do not overfill or supply may not dispense correctly

• Beware of foreign objects inside units





• Damp Dusting (refer to the Damp Dusting Method Statement)

• Dispenser Key (if required)

• Hand Soap Refills


Soap Dispenser



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Method


2. Check if the soap dispenser is empty

3. If the soap dispenser needs refilling, open the dispenser and removethe contents (refer to manufacturers’ instructions)

4. Damp Dust and clean all surfaces of the soap dispenser to remove anygrease marks or stubborn stains (refer to the Damp Dusting methodstatement)


6. Refill, then close the dispenser





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Task

Equipment Required

Health and Safety



• Do not overfill or supply may not dispense correctly

• Do not open new pockets of paper towels until required and do notplace on the floor or on the shelf








• Hand Towels


Paper Towel Holder



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Method


2. Check if the hand towel dispenser is empty

3. If the hand towel dispenser needs refilling, open the dispenser andremove the contents (refer to manufacturers’ instructions)

4. Damp Dust and clean all surfaces of the hand towel dispenser toremove any grease marks or stubborn stains (refer to the DampDusting method statement)







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Task

Equipment Required

Health and Safety



• Do not overfill dispenser or supply may not dispense correctly

• Do not open new pockets of toilet roll until required and do not placeon the floor or on the shelf


• All equipment should be left clean dry and tidy in storage area after use






• Toilet Roll/Tissue


Toilet Roll/Tissue



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Method


2. Check if the toilet tissue/roll dispenser is empty.

3. If toilet tissue/roll dispenser needs refilling, open the dispenser andremove the contents (refer to manufacturers’ instructions)

4. Damp Dust and clean all surfaces of the toilet tissue/roll dispenser toremove any grease marks or stubborn stains (refer to the DampDusting method statement)





Note: would recommend use of disposable plastic aprons for sanitarycleaning because of the risk of splashing uniform.



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d) Shower Room

Task

Equipment Required

Health and Safety


• Never mix cleaning agents, as poisonous gases could result (refer tomanufacturers’ instructions).

• Throughout cleaning operation regularly clean cloth and rinse incleaning solution.


• Colour-Coded Buckets or Colour-Coded Labelled Spray Bottle



• Bottle Brush



• Warning Signs

• General Purpose DetergentGeneral Surface Cleaner or Bath/Washbasin/Shower/Bidet Cleaner

Shower



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5. Empty waste bins

6. Remove any objects from the bath, bowl and shower (for example,soap and rubber mats)



NOTE Start cleaning at the highest point and work towards the lowest,from outside to the inside and from clean to dirty

9. Clean the curtain rail, then starting at the highest point of the shower,wipe the wall tiles from clean to dirty areas.

10. Check the shower curtain; wipe clean and dry; change if necessary.

11. Wipe the showerhead, hose, taps and soap tray.

12. If a shower tray is present, clean the inside and outside with a wrungout cloth.

13. Wipe around the inside of the shower cubicle






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14. Clean the overflow with a bottlebrush.



16. Rinse the shower cubicle thoroughly with clean water, swilling thewater into the overflow

17. Where rubber mats are present, thoroughly clean and dry (forexample, by airing)

18. Polish stainless steel or chrome






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Sanitary Cleaning

a) Toilet Area

Task

Equipment Required

• Colour-Coded Buckets




• Bottle Brush

• Non Abrasive Pad

• Warning Signs

• Replacement Waste Bags

• Supply of Toilet Paper (to replenish stock)

• Toilet Brush

• Tweezers


Bidet


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Method






6. Fill a spray bottle with the cleaning solution and spray internalsurfaces.

7. Remove any hair or other items from the plug, plug hole and plugchain with the tweezers





• Do not splash walls and fixtures

• Do not scratch with abrasive items as scratches may harbour harmfulbacteria

• Report faults and damages to your supervisor immediately





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9. Wipe the surrounding areas including external surfaces and pipe work

10. Rinse the cloth in the cleaning solution and wipe internal surfaces, payparticular attention to water marks and drains.

11. To remove any build-up of soap and grease, repeat steps 8 and 9applying further cleaning solution and use a non abrasive pad.


12. Rinse the bidet with clear water.

13. Channelled urinal splash backs should be carefully sprayed with thecleaning solution and wiped clean with clear water.

14. If required, replenish toilet blocks with toilet paper (refer to theReplenishing Consumables method statement)






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Task

Equipment Required

• Colour-Coded Bucket•

Colour-Coded Cloths



• Abrasive Pad

• Warning Signs

• Bottle Brush

• Toilet Brush

• Tweezers


Sluice



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Method



















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10. Rinse the cloth in the cleaning solution and wipe internal surfaces, payparticular attention to water marks and drains.


11. Rinse the sluice with clear water.

12. Channelled Urinal splash backs should be sprayed with the cleaningsolution and wiped clean with clear water.






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Task

Equipment Required

Health and Safety




• Take care when cleaning behind the toilet and underneath pipes andbeware of foreign objects







• Supply of Toilet Paper (to replace used items) General PurposeDetergent

• Toilet Brush

• Warning Signs

• General Surface Cleaneror Toilet Bowl Cleaner

Toilet



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6. Flush the toilet with the seat lid down

7. Lower the water level using the toilet brush by pushing the water backdown the U-bend to expose the water line

8. Apply the cleaning agent to the inside of bowl, including under therims and allow to soak (leave the toilet brush in the bowl)

9. Remove any splashes or marks from the wall



11. Wipe outside and around the toilet bowl, including the toilet rollholder, pipework, sanitary bins, cistern, toilet seat lid, top andunderneath and hinges, (including sanitary bins).



• Ensure warning signs are displayed




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12. Scrub the toilet bowl with a toilet brush, particularly any stains, waterlines and under rims.

13. Flush the toilet, rinsing the brush in flushing water.

14. Wipe the brush holder and replace the brush

15. Wipe the toilet seat and flush handle with the cloth, then close the lid.

16. Check and replenish toilet paper, if necessary.






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Task

Equipment Required

Health and Safety










• Bottle Brush

• Non Abrasive Pad

• Supply of Toilet Paper (to replace used items)

• Toilet Brush

• Tweezers

• Warning Signs


Urinal



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10. Rinse the cloth and wipe internal surfaces, pay particular attention towater marks and drains.



12. Rinse the urinal with clear water.

• Ensure warning signs are displayed




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13. Channelled Urinal splash backs should be carefully sprayed with thecleaning solution and wiped clean with clear water.






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Specialist Cleaning

a) Curtain Changing

Task

Frequency

Equipment Required




• Apron (disposable)

• Damp Dust System (Refer to the Damp Dusting Method Statement)

• Laundry Bags

• Spare Curtain Hooks

• Step Ladder


Curtains should be cleaned at least six monthly or when there is visiblecontamination. Infection control teams should be consulted followingdischarge/death of a patient with infection.

Curtain Changing


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Health and Safety

Method


2. Prepare cleaning solution (refer to manufacturers’ instructions)

3. Assemble the equipment and check for safety

4. Remove curtain hooks from the curtain

5. Fold and place the curtains in a laundry bag

6. Damp Dust curtain rails (refer to the Damp Dusting methodstatement)


• Wear flat, firm, soled shoes

• Check that the step ladder is locked in the correct position

• Always have both feet on the ladder

• Never stand on the top handrail to gain extra height

• Do not lean step ladder against window

• Do not over stretch.

• Make sure the correct curtains are hung in the right ward

• For Health and Safety reasons, when climbing ladders ensure anotherperson is at the foot of the ladder

• Display the warning signs in the area, ensuring all signs are visible

• Beware of very hot water




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8. Replace the curtain hooks onto a clean curtain, space evenly (forexample, 3” - 4” for a window, 4” - 6” for a bed curtain)

9. Place the curtain over shoulder when ascending the step ladder.

10. Re-hang the curtains starting from one end, ensuring the curtain is onthe correct way round.

11. Wash hands



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b) Isolation Clean

Report daily to the Nurse in Charge BEFORE entering the room/area toensure that it is convenient for cleaning to be carried out and to receive anyspecial additional instructions; checklist in Appendix 3 should be completedby the Nurse in Charge to indicate precautions required.

Task

Equipment Required


• Colour-Coded Cloth (Disposable)



• Colour-Coded Mop Roll


• Damp Dust System (Refer to the Damp Dusting Method Statement)

• Damp Mop System (Refer to the Damp Mopping Method Statement)

• Disposable Apron

• Disposable Gloves

• Dust Control System Applicator Tool (refer to the Dust ControllingMethod Statement)

• Facial Protection/Mask

• High Dusting Mop

Isolation Clean (during and after occupancy by an infected individual)

CLEANING CHECKLIST FOR ISOLATION ROOMS



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Health and Safety


• All equipment used for Isolation Cleans should be stored in a suitable,secure area separate from any other equipment and not in theisolation room.


• Work in small square sections to prevent over stretching whenmopping



• Check with a supervisor before commencing cleaning in an isolationroom.

• High Dusting Tool

• Ladder

• Safety Goggles

• Warning Signs




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Method

1. Wash hands and put on disposable gloves and apron


3. High Dust the area (refer to the High Dusting method statement)


5. Place the bucket onto the cleaning trolley



7. Damp Dust all ledges, surfaces and fixed equipment ; lamps, chairs,lockers, bedside table / desk, radiator (refer to the Damp Dust methodstatement)

8. If visibly soiled, hand wash the wall to hand height (refer to the WallWashing method statement)

9. Clean the basin

10. Dust Control the floor area (refer to the Dust Controlling methodstatement)

11. Damp mop the floor area (refer to the Damp Mopping methodstatement)



14. Remove and dispose disposable gloves and apron.

15. Wash hands



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NOTE Disposable Single Use Gloves



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c) Steam Cleaning

Task

Equipment Required

Health and Safety


• This procedure should not be attempted until training is completedand competency is tested.





• Ensure that portable appliance testing (PAT) has been undertaken inthe last 12 months. If not, report to supervisor

• When using the Steam Cleaner, safety glasses and safety gloves mustbe worn.


• Colour-Coded Gauntlet Gloves or Safety Gloves

• Safety Glasses

• Steam Cleaner with Accessories

• Warning Signs

Steam Cleaning



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Method

1. Plan work route, when necessary, remove furniture and equipment

2. Wash hands and put on gloves and safety glasses


4. Fill the Steam Cleaner with water (refer to manufacturers’instructions).

5. Attach the appropriate accessories onto the Steam Cleaner, dependenton the item to be cleaned.

6. Unwind cable and plug into a mains socket and a circuit breaker ifappropriate and switch on. (refer to manufacturers’ instructions)

7. Wait for the water to warm up (refer to manufacturers’ instructions)

8. The Steam Cleaner is now ready for use.

9. To operate the Steam Cleaner, refer to manufacturers’ instructions

10. If necessary, use maximum steam power

11. Use the suction cleaner accessory to remove water if necessary

• Avoid placing open skin near the steam pressure nozzle.

• All equipment should be clean and dry before use.


• Be aware that excess steam may activate fire/smoke detectors

• Avoid steam cleaning any electrical equipment.

• If wall cleaning, cover electrical plug sockets

• All equipment should be left clean dry and tidy in storage area after use



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12. Empty and clean the dirty water tank

13. Wipe and clean all surfaces of the Steam Cleaner, remove and wash allaccessories

14. Collect all accessories and place them back on the trolley

15. Re-wind electricity cable around the connector on the handle.



18. Wash hands and remove gloves



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d) Terminal Clean of Vacated Room

Task

Equipment Required




• Colour-Coded Mop Roll


• Damp Mop System (Refer to the Damp Mopping MethodStatement)

• Disposable Apron

• Disposable Cloth

• Disposable Gloves

• Dust Control System Applicator Tool (refer to the Dust ControllingMethod Statement)

• Facial Protection/Mask

• High Dusting Tool

• High Dusting Mop Head

• Safety Goggles

• Warning Signs


Terminal Clean of Vacated Room



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Health and Safety

Method



3. High Dust the area (refer to the High Dust method statement)


5. Place the bucket onto the cleaning trolley

6. Strip the beds

7. Dispose of waste correctly


9. Damp Dust the beds, tables/desks, chairs, lockers lamps, radiator ,bedside lockers (inside, outside and base) and any other furniture,fixtures and fittings (refer to the Damp Dusting method statement)

10. Clean all clinical equipment for example, monitors and suctionapparatus (use Damp Dusting method statement)



• Work in small square sections to prevent over stretching whenmopping





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11. Damp Dust all ledges, surfaces and fixed equipment (refer to theDamp Dusting method statement)

12. Remove furniture and equipment from the room

13. Clean the basin

14. Dust Control the area (refer to the Dust Controlling methodstatement)

15. Damp mop the floor area, (refer to the Damp Mopping methodstatement) take the opportunity to scrub and spray clean if instructedby a Supervisor.

16. Replace all furniture and inform ward staff that the room is ready foroccupation.







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NOTE Disposable Single Use Gloves


Education

Cleaning method statements 2004 uk