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All Rights Reserved, Copyrights 株式会社ロケーションズ2014

海外へ商品を売ろう!今覚えておきたい越境Ecのすべて (入門編)

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「ECキャンパス」は全国のネットショップを運営する店長さんに学びの場となるWEBキャンパスを提供します。「売上を伸ばしたいけどやり方がわからない」「セミナーに参加したいけど高い」「地方なのでまわりに相談する人がいない」といったお悩みを解決します。共通の悩みを持った仲間と学び、助け合い、ノウハウを共有し、それぞれの目標に向かってがんばって行きましょう! http://ec-campus.tv/

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  • 1. All Rights Reserved, Copyrights 2014

2. 1.ECEC 2. 3. 4. All Rights Reserved, Copyrights 2014 3. EC ECEC EC 1.ECEC All Rights Reserved, Copyrights 2014 4. EC All Rights Reserved, Copyrights 2014 ECBtoC CtoC) BtoB) DHLFEDEXUPSTNT CS etc amazon FBA 5. All Rights Reserved, Copyrights 2014 6. All Rights Reserved, Copyrights 2014 ECEC 7. All Rights Reserved, Copyrights 2014 EC 1. 2. 3. 4. 5. 8. All Rights Reserved, Copyrights 2014 9. p p p p POLICY shipping duty/tax return/exchange 2. All Rights Reserved, Copyrights 2014 10. DDU DDU:Delivered Duty Unpaid DAP DAPDelivered at Place DDP DDPDelivered Duty Paid All Rights Reserved, Copyrights 2014 11. All Rights Reserved, Copyrights 2014 p p 1. EMS 2. 3. 4. e 12. All Rights Reserved, Copyrights 2014 EMS e SAL SAL SAL LAX* 5days 7days 7days 18days 7days 7days 7days 18days **0 0 400 400 460 460 460 460 500g*** 1,500 1,235 2,500 2,700 1,370 990 960 580 1kg 2,400 1,985 3,350 2,700 2,270 1,490 1,860 1,080 2 4,000 3,065 5,050 3,850 3,170 2,490 2,760 2,080 3kg 5,400 ***6,750 5,000 ************ 4kg 6,800 ***8,450 6,150 ************ 5 8,200 ***10,150 7,300 ************ 10kg 14,000 ***17,650 12,550 ************ 20kg 25,000 ***27,150 19,550 ************ 30kg 36,000 ***36,650 26,550 ************ * **2 *** 13. All Rights Reserved, Copyrights 2014 p p p 14. Shipping Policy (1) All Rights Reserved, Copyrights 2014 Shipment Themerchandisewhichhavebeenorderedbefore13:00JSTwillbeshippedthe followingdayexceptSaturday,Sundaysandholidaysunlessotherwisespecied. MerchandizewillbeshippedthroughEMSand/ore-packetbyJapanPostOce. HowevertheycanbeshippeddierentlyasrequiredbythedesNnaNoncountries. UndertheordinarycondiNon,internaNonalshippingwilltakeapproximatelyfromtwo weekstomaximumoffourweeksdependingonthedesNnaNons.Shipmentstracking serviceisprovidedbyJapanPostoce.Wewillsendtrackingnumbertocustomers. hTp://www.post.japanpost.jp/int/informaNon/index.html Acarefulpackingisbeingguaranteed,howeveranyunexpecteddamagewasseenon delivery,simplydonotacceptthepackageandcheckthecontentstogetherwithlocal postocesta. 15. Shipping Policy (2) All Rights Reserved, Copyrights 2014 Shipment 1 EMSe e-mail http://www.post.japanpost.jp/int/information/index.html 16. Duty/Tax Policy All Rights Reserved, Copyrights 2014 Duty/Tax ThetermsofsaleisDDU"duNesandtaxesunpaid".Thepriceshowndoesnotinclude suchitemsasVAT,importduty,taxandotherunpredictablechargesagainst middlemanandagents.Incaseoftheseunexpectedchargeneededinthedue course,thesechargesshouldbepaidbythecustomers.FormoreinformaNon regardingyourcountry'scustompolicies,pleasecontactyourlocalcustomsoceor itsagents. *DDUDeliveredDutyUnpaid VAT DDU* VAT *DDUDelivered Duty Unpaid 17. Return/Exchange Policy (1) All Rights Reserved, Copyrights 2014 Return/Exchange Wewillexchangetheproductsifdamageandtroublecausedsolelybythecompany andifthewrongproductisbeingsentininternaNonaltransacNons.Howeverincase ofthesamekindofproductsareoutofstock,theywillberefundedbythebelow procedure. 1.NoNfyourcustomerservicecenterofthedamagewithdetailedandreasonable explanaNonwithin30daysa_erdelivery. 2.Returnthedamageditemtothedesignatedplaceasitwasoriginallyshippedor followtheinstrucNonofourstaatcustomerservicecenter. 3.Usetheenclosedpackingslipandreturnform,whenreturningdamagedproducts Sorry,returnpolicywillnotapplyfortheproductsshippedoverseas,dueto customersconvenience. 18. Return/Exchange Policy (2) All Rights Reserved, Copyrights 2014 Return/Exchange / 19. 3. All Rights Reserved, Copyrights 2014 BtoC 20. All Rights Reserved, Copyrights 2014 1998 19851998 2014.8 EC 13 17 30+ 3. 21. EC 1st https://www.locations.ne.jp 2nd 3rd l l l l l l l l l EMS l INVOICE l l EMS l 5 4th bcc EMS All Rights Reserved, Copyrights 2014 OK 22. All Rights Reserved, Copyrights 2014 WEB EMSe 480 1350* *1000 hTp://www.youtube.com/watch?v=n_nJL3UmevA 23. * *+50 *11+50 *1+50 *781+30 All Rights Reserved, Copyrights 2014 400100 500100 480 1 350500 ASK1000 24. All Rights Reserved, Copyrights 2014 * *1 * *+50 *11+50 400100 3001 500100 9800 1 350500 ASK1000 25. All Rights Reserved, Copyrights 2014 30 450 25001 4500 1 350 * 26. All Rights Reserved, Copyrights 2014 EC 27. All Rights Reserved, Copyrights 2014 2000e BtoC 2013BtoC 28. Copyright Except as otherwise provided, the copyright herein such as of text, graphics, icon, image, photograph belong to the store. Customers in the store are required to enjoy solely shopping and no other purposes. Any contents of the site shall not be reproduced without the written consent. Violation of any part of the above policy is subject to the civil and regulatory penalty. 29. Payment Use VISA, Master Card, and American Express to pay for the purchase of the merchandize. There is no surcharge for using your credit card to make purchases. Provide such information such as card number, name of the purchaser, date of expiry, address, and phone number. Incorrect information will cause a delay in processing your order. Billing date will be the date when the merchandise is shipped. 30. Shipment The merchandise which have been ordered before 13:00 JST will be shipped the following day except Saturday, Sundays and holidays unless otherwise specified. Merchandize will be shipped through EMS and/or e-packet by Japan Post Office. However they can be shipped differently as required by the destination countries. Under the ordinary condition, international shipping will take approximately from two weeks to maximum of four weeks depending on the destinations. Shipments tracking service is provided by Japan Post office. We will send tracking number to customers. http://www.post.japanpost.jp/int/information/index.html A careful packing is being guaranteed, however any unexpected damage was seen on delivery, simply do not accept the package and check the contents together with local post office staff. 1 EMS e e-mail http://www.post.japanpost.jp/int/information/index.html 31. Duty/Tax The terms of sale is DDU "duties and taxes unpaid". The price shown does not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents. In case of these unexpected charge needed in the due course, these charges should be paid by the customers. For more information regarding your country's custom policies, please contact your local customs office or its agents. VAT DDU* VAT *DDUDelivered Duty Unpaid 32. Return/Exchange We will exchange the products if damage and trouble caused solely by the company and d if the wrong product is being sent in international transactions. However in case of the same kind of products are out of stock, they will be refunded by the below procedure. 1. Notify our customer service center of the damage with detailed and reasonable explanation within 30 days after delivery. 2. Return the damaged item to the designated place as it was originally shipped or follow the instruction of our staff at customer service center. 3. Use the enclosed packing slip and return form, when returning damaged products Sorry, return policy will not apply for the products shipped overseas, due to customers convenience. / 33. EMS SAL e SAL 1 900 120 160 530 530 510 1,200 1,500 3 1,700 170 200 580 580 530 1 900 190 160 580 600 570 1,200 1,500 3 1,700 290 200 685 700 610 1 900 260 240 630 670 650 1,200 1,500 3 1,700 410 320 790 820 730 1 900 330 240 680 740 650 1,200 1,500 3 1,700 530 320 895 940 730 1 900 400 320 730 810 730 1,200 1,500 3 1,700 650 440 1,000 1060 850 1 900 470 320 780 880 730 1,200 1,500 3 1,700 770 440 1,105 1,180 850 1 1,100 540 400 880 950 810 1,500 1,800 3 2,100 890 560 1,315 1,300 970 1 1,100 610 400 880 1,020 810 1,500 1,800 3 2,100 1,010 560 1,315 1,420 970 1 1,100 680 480 980 1,090 890 1,500 1,800 3 2,100 1,130 680 1,525 1,540 1,090 1 1,100 750 480 980 1,160 890 1,500 1,800 3 2,100 1,250 680 1,525 1,660 1,090 1 1,240 820 560 1,080 1,230 970 1,680 2,000 3 2,440 1,370 800 1,735 1,780 1,210 EMS SAL e 1 1,240 890 560 1,080 1,300 970 1,680 2,000 3 2,440 1,490 800 1,735 1,900 1,210 1 1,380 960 640 1,180 1,370 1,050 1,860 2,200 3 2,780 1,610 920 1,945 2,020 1,330 1 1,380 1,030 640 1,180 1,440 1,050 1,860 2,200 3 2,780 1,730 920 1,945 2,140 1,330 1 1,520 1,100 720 1,280 1,510 1,130 2,040 2,400 3 3,120 1,850 1,040 2,155 2,260 1,450 1 1,520 1,170 720 1,280 1,580 1,130 2,040 2,400 3 3,120 1,970 1,040 2,155 2,380 1,450 1 1,660 1,240 800 1,380 1,650 1,210 2,220 2,600 3 3,460 2,090 1,160 2,365 2,500 1,570 1 1,660 1,310 800 1,380 1,720 1,210 2,220 2,600 3 3,460 2,210 1,160 2,365 2,620 1,570 1 1,800 1,380 880 1,480 1,790 1,290 2,400 2,800 3 3,800 2,330 1,280 2,575 2,740 1,690 1 1,800 1,450 880 1,480 1,860 1,290 2,400 2,800 3 3,800 2,450 1,280 2,575 2,860 1,690 1 2,100 1,625 960 1,700 2,035 1,370 2,800 3,250 3 4,600 2,750 1,400 2,945 3,160 1,810 1 2,100 1,625 1,040 1,700 2,035 1,450 2,800 3,250 3 4,600 2,750 1,520 2,945 3,160 1,930 EMS SAL e 1 2,100 1,625 1,120 1,700 2,035 1,530 2,800 3,250 3 4,600 2,750 1,640 2,945 3,160 2,050 1 2,400 1,800 1,120 1,920 2,210 1,530 3,200 3,700 3 5,400 3,050 1,640 3,315 3,460 2,050 1 2,400 1,800 1,200 1,920 2,210 1,610 3,200 3,700 3 5,400 3,050 1,760 3,315 3,460 2,170 1 2,400 1,800 1,280 1,920 2,210 1,690 3,200 3,700 3 5,400 3,050 1,880 3,315 3,460 2,290 1 2,700 1,975 1,360 2,140 2,385 1,770 3,600 4,150 3 6,200 3,350 2,000 3,685 3,760 2,410 1 2,700 1,975 1,440 2,140 2,385 1,850 3,600 4,150 3 6,200 3,350 2,120 3,685 3,760 2,530 1 2,700 1,975 1,520 2,140 2,385 1,930 3,600 4,150 3 6,200 3,350 2,240 3,685 3,760 2,650 1 3,000 2,150 1,520 2,360 2,560 1,930 4,000 4,600 3 7,000 3,650 2,240 4,055 4,060 2,650 1 3,000 2,150 1,600 2,360 2,560 2,010 4,000 4,600 3 7,000 3,650 2,360 4,055 4,060 2,770 1 3,000 2,150 1,680 2,360 2,560 2,090 4,000 4,600 3 7,000 3,650 2,480 4,055 4,060 2,890 2 2,760 2,080 3,065 2 2,760 1,880 3,065 2 2,760 1,980 3,065 2,085 2,085 1,380 2,255 2 2,535 1,780 2,795 2,7951,8802,5352 2 2,310 1,580 2,525 2,7951,6802,5352 2 1,770 1,080 1,985 1,9851,0801,860 2,085 1,180 2,255 2 2 2 2 2 2 2,5251,3802,310 2,310 1,480 2,525 2,2551,280 1,8359801,5902 2 1,680 980 1,835 780 1,535 880 1,685 2 1,500 880 1,685 2 2 1,410 1,320 1,230 1,140 1,3856801,0502 2 2 680 1,385 1,535780 2 870 580 1,235 2 960 580 1,235 380 935 690 480 1,085 780 480 1,085 2 860 560 2 2 2 2 240 180 635 330 1,900g 2,000g 2 150 180 2 2 280 600 1,400g 1,500g 1,600g 1,700g 1,750g 1,800g 950g 1,000g 1,100g 1,200g 1,250g 1,300g 650g 700g 750g 800g 850g 900g 350g 400g 450g 500g 550g 600g 50g 100g 150g 200g 250g 300g 560 520 650 590 740 690 830 690 920 790 1,010 790 710 785280420 510 380 1,100 890 1,190 890 1,280 990 1,370 990 1,460 1,090 1,550 1,090 1,640 1,190 1,730 1,190 1,820 1,290 1,910 1,290 2,000 1,390 2,090 1,390 2,180 1,490 2,270 1,490 2,495 1,590 2,495 1,690 2,495 1,790 2,720 1,790 2,720 1,890 2,720 1,990 3,170 2,490 2,945 2,090 2,945 2,190 2,945 2,290 3,170 2,290 3,170 2,390