Effective Effective CommunicationCommunication

Merie Lyn DJ. Agustin Merie Lyn DJ. Agustin Obando Central SchoolObando Central School

Effective Effective communication: communication: skills that make skills that make

leaders stand out leaders stand out from the crowdfrom the crowd

Whose responsibility is Whose responsibility is communication?communication?Effective communication should pulse in all Effective communication should pulse in all

directions through an organization like a directions through an organization like a heartbeat. heartbeat.

But it doesn't just happen. Nor is it solely the But it doesn't just happen. Nor is it solely the responsibility of communication functions. responsibility of communication functions.

To achieve this level of permeation, To achieve this level of permeation, responsibility for the communication process responsibility for the communication process must rest with management at all levels across must rest with management at all levels across the organization.the organization.

Poor communication is repeatedly cited as a key contributor in the failure of major change efforts.

Not surprisingly, communication skills are increasingly regarded as a critical skillset for leaders, particularly in situations where the leader is an instrumental driver of change.

Leaders play three roles as Leaders play three roles as communicatorscommunicators

Effective Communication Effective Communication Skills for LeadersSkills for Leaders

1.1.Active Listening SkillsActive Listening Skills2.2.Interpersonal Interpersonal EngagementEngagement

3.3.Intuition and AlertnessIntuition and Alertness4.4.Articulation, Clarity, and Articulation, Clarity, and ConcisenessConciseness

1. Active Listening 1. Active Listening SkillsSkills

Great leaders listen first to understand a situation, key factors and challenges in a

given situation.

22. Interpersonal Engagement. Interpersonal Engagement

Face-to-face interaction remains one of the

most effective ways to ensure accurate

message delivery.

33. Intuition and Alertness. Intuition and Alertness

Reading body language is a key communication ability for great leaders.

4. Articulation, Clarity and 4. Articulation, Clarity and ConcisenessConciseness

When presenting information or attempting to persuade or

motivate, good communicators are articulate, clear and concise.

They speak with a crisp but relaxed pace and emphasize

important words and phrases.

Importance of Effective Importance of Effective Communication in Communication in

LeadershipLeadership1.1.Provide DirectionProvide Direction2.2.Create SecurityCreate Security3.3.Empower MembersEmpower Members

1. Provide Direction1. Provide DirectionProvide direction to the members

of the organization by maintaining a consistent vision at

the forefront of every decision. Orally communicate the vision or the purpose statement to each

member.

2. Create Security2. Create SecurityCreate security by effectively laying out the organization's guidelines and boundaries.

Have very clearly defined do’s and don’ts that members can

see and understand.

3. Empower Members3. Empower MembersEmpower employees by

creating an effective reward system and a

feedback forum.

The End The End Thank Thank You!!!You!!!

Thank You

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