By-Savita Ratan Pingale.

CONTENTS

What is communication.

Process of communication

Types of communication

Ways of communication

Effective communication

Uses of effective communication

Barriers to effective communication

Advantages of effectve communication

THANK YOU

What is Communication?

COMMUNICATION IS THE PROCESS OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER. COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS.

ITS ESSENCES :

PERSONAL PROCESS

OCCURS BETWEEN PEOPLE

INVOLVES CHANGE IN BEHAVIOUR

MEANS TO INFLUENCE OTHERS

EXPRESSION OF THOUGHTS AND

EMOTIONS THROUGH WORDS & ACTIONS.

TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE.

IT IS A SOCIAL AND EMOTIONAL PROCESS.

Process of communication

Communication is the process of sending & receving information among people…….

Receiver Sender

Feedback

ReceiverEncode

SenderDecodeMedium

Types of Communication

1. Verbal Communication

Oral

Written

2. Non-verbal Communication

What are the most common ways we communicate?

Effective CommunicationMeaning –

Effective communication is a two way process –sending the right message & to the right person.

It is important to know the psychology of the people you are interacting with for communication to be effective.

Defination-

“Effective communication is the communication which produces intended or desired result.”

Uses of Effective communication

Effective communication helps to understand a person or situation in a better way.

It enables us to solve the diffrences ,build trust &respect in the organization.

Sometimes our message is misunderstood or we misunderstand the received message ,effective communication helps us to resolve problems with boths point of view.

It helps us in desicion meaking .

Barriers to effective communication

Noise

Inappropriate Media

Assumptions

Language Diffrences

Poor Listening Skills

Cultural Diffrence

Advantages of Effective communication

Effective communication helps person to get more than what he or she expect out of life.

Effective communication saves time.

Effective communication helps people understand what they want & expect from each other.

Effective communication among employess & boss helps to improve job satisfaction at both the ends.