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This presentation by Dr. Michael M. Grant provides an overview of elearning project management with references to Six Sigma, TQI, and continuous improvement. In addition, it describes the first step in the IPECC process: Initiating the project with a project charter.
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ì
Adapted from Lynch & Roecker (2007) and Verzuh (2008)
Project Management: Overview & initiating the project
(CC) 2011 Michael M. Grant | photo by ralphbijker at flickr.com
Projects not operations
ì Projects have a beginning and an end.
ì Projects produce unique products, usually one Hme.
ì OperaHons management is performed over and over.
ì OperaHons management usually has no end and oJen produces similar or idenHcal products.
Successful project characteristics
ì Agreement among project team, customers and management on the goals of the project
ì A plan that shows an overall path and clear responsibiliHes and will be used to measure progress during the project
ì Constant, effecHve communicaHon among everyone involved
ì A controlled scope
ì Management support
Projects major challenges
ì Personnel
ì EsHmaHng
ì Authority
ì Controls
Why do e-‐learning projects fail?
Photo by nimbu at flickr.com
ì
Project management is an effort to use product-‐driven methods on processes.
ì An evolution of process management
Video from http://www.youtube.com/watch?v=LNtEW4DVRkE
Six Sigma
ì An offshoot of quality management discipline that enables organizaHons to increase efficiency and quality—to produce more and/or beSer products for less Hme or money.
ì It relies on structured problem solving, staHsHcal analysis and process management method.
ì The focus is improving quality by reducing variaHon/variability.
(Schwalbe, 2010)
SixSigma cont’d
Follows DMAIC ì Define
ì Measure
ì Analyze
ì Improve
ì Control
(Schwalbe, 2010)
Goal ì No more than 3.4 errors in
1,ooo,ooo opportuniHes
Image from http://sixsigmatutorial.com
IPECC
IniHate Plan Execute Control Close
But also PMI PMBOK (Project Management Body of Knowledge), Six Sigma, etc.
Project Team Roles ì Sponsor
ì Client
ì Project Manager (PM)
ì Stakeholders
ì Developers/ID
ì Evaluators
ì SMEs
ì Customer/end-‐user/learners
ì Supplier/vendor
ì
| Photo by stefanweighs at flickr.com
Announcement or Proposal
Project Charter
Relationship between design documentation and project documentation
ì Project charter details hSp://interacHvelearningenvironments.pbworks.com/w/page/21082612/Project-‐Charter-‐Details
ì Project initiation questions hSp://bit.ly/iniHaHonquesHons
Photo from http://www.flickr.com/photos/jueschborn/3239766036/sizes/z/
Understand the Problem
ì Integrate the needs assessment ì Understand the problem ì What is the project anyway? ì What are the technologies involved? ì What's the client side involvement?
From @johnniefox (2010)
Understand the Stakeholders
ì Importance of customer involvement
ì Who are the key contacts?
ì Who are the decision makers? Determine who is the one person who is the decision maker.
From @johnniefox (2010)
References
ì Lynch, M.M. & Roecker, J. (2007). Project managing e-‐learning: A handbook for successful design, delivery and management. New York: Routledge.
ì Schwalbe, K. (2010). InformaHon technology project management (6th ed.). Boston, MA: Cengage Course Technology.
ì Verzuh, E. (2008). The fast forward MBA in project management (3rd Ed.). Hoboken, NJ: Wiley.
© 2010 Michael M. Grant
(cc) 2011 Michael M. Grant