Employee welfare measures

1

A Study on Employee Welfare Measures in Mas Enterprises Ltd.

1.1 INTRODUCTION

The concept of employee welfare is dynamic. Its broad perspective and contents are prone to change depending on socio economic changes that occur in society. The well-being and economic prosperity of the country are dependent on the productive capacity and contribution of work force towards the material wealth of the society. Employee welfare includes provisions of various facilities and amenities in and around the work place for the better life of the workers. It is a part and parcel of social security. In India some welfare facilities are compulsory as per labour laws. While others are purely voluntary in character. It should be noted that expenditure on employee welfare is a profitable investment in the long period as it motivates the worker for higher productivity.

A study entitled “Effectiveness of Employee Welfare Measures in Mas Enterprises ltd.” Vandanmedu. The study covers Statutory and non-statutory provisions concerning labour welfare, which includes salaries and wages, promotion, training, leave facility, uniform facility, medical facility, housing facility, transport facility, welfare fund, canteen, recreation, safety measures etc. provided by the company.

Holy Cross College of Management and Technology Puttady

2


OBJECTIVES OF THE STUDY

PRIMARY OBJECTIVE:

1. To study the employee welfare activities in Mas Enterprises Ltd. Vandanmedu.

SECONDARY OBJECTIVES:

1. To study various welfare measures provided by the company.2. To identify the satisfaction of employees with regards to welfare

activities.3. To know about the working conditions.4. To suggest new welfare schemes for employees.

1.3 SCOPE OF THE STUDY

The study on “Employee welfare Measures in Mas Enterprises Ltd.” has through light to the welfare measures of employee in the organization. This study will help the top management to improve their labour welfare measures favourable to employees of Mas Enterprises Ltd. The study covers the whole organization is taken into consideration and the survey is conducted among the workers through the questionnaire.

1.4 PERIOD OF THE STUDY

Period of the study is from 1st December 2012 to 31st December 2012


3


1.5 LIMITATIONS OF THE STUDY

As any other research, this research also has certain limitations as mentioned below.

1. Because of the limited time period, an in-depth study not possible.2. Some workers are not willing to provide the information.3. The changes of personnel prejudices and bias were greater among

the respondents.4. The study conducted on study purpose only.5. The number of selected workers and employees for study is

relatively less sample size.


4


REVIEW OF LITERATURE

2.1 DEFINITION OF EMPLOYEE WELFARE The ILO (International Labour Organization) defined, “welfare as a term which is understood to include such services and amenities as may be established in or the vicinity of undertaking to perform their work in healthy, congenial surrounding and to provide them with amenities conductive to good health and high morale”.

According to Arthur james Todd, “welfare as anything done for the comfort or improvement and social of the employees over and above the wages paid, which is not a necessity of the industry”.

MEANING OF EMPLOYEE WELFARE

Employee welfare means, such services, facilities and amenities such as canteens, rest and recreation facilities, arrangement for travel to and for the accommodation of workers employed at a distance from their home, and such other services, amenities and facilities including social security measures as contribute to improve the condition under which workers are employed.

CONCEPT OF EMPLOYEE WELFARE

Employee welfare may be viewed as a total concept, as a social concept and a relative concept. The total concept is a desirable state of existence involving the physical, mental, moral and emotional well-being. The social concept of welfare implies, of man, his family and his community.

The relative concept of welfare implies that welfare is relative in time and place. Employee welfare implies the setting up of minimum desirable standards and the provision of facilities like health, food, clothing housing, medical allowance, education, insurance, job security, such as to


5


safeguard his health and protect him against occupational hazards. The worker should also be equipped with necessary training and a certain level of general education.

WORKER’S EDUCATION

Reading room, circulating library, visual education; literary classes, adult education, social education; daily news review; factory news bulletin; cooperation with workers in education services.

Welfare facilities may also be categorized as (a) intra-mural and (b) extra-mural.

INTRA-MURAL FACILITIES

Intra-mural activities consist of facilities provided within the factories and include medical facilities, compensation for accidents, provision of safety measures, activities relating to improving of employment, and the like.

EXTRA-MURAL FACILITIES

Extra-mural activities cover the services and facilities provided outside the factory such as housing accommodation, indoor and outdoor recreational facilities, amusement and sports, educational facilities for adults and children and the like.

It may be stated that the welfare activities may be provided by the employer, the government, non-government organizations and the trade unions. What employers provided will be stated later, the activities undertaken by other agencies are mentioned here.

WELFARE FACILITIES BY THE GOVERNMENT

With a view to making it mandatory for employers, to provide certain welfare for their employees, the government of India has enacted several laws from time. These laws are the factories act, 1948; the mines act, 1952; the plantation labour act 1951; the bid and cigar workers (conditions of employment) act 1966; and the contract labour (regulation and abolition) act, 1970. another significant step taken by the central


6


government has been established in coal ,mica, iron-ore, limestone and dolomite mines. The welfare activities covered by these funds include housing, medical, educational and recreational facilities for employees and their dependents.

WELFARE ACTIVITIES BY THE TRADE UNION

Labour union have contributed their share for the betterment of the employees. Mention may be made here of the textile labour association of headband and the railway men’s union and the mazdoor sabha of kanpur, which have rendered invaluable services in the field of labour welfare. The welfare activities of the textile labour association. Ahmedabad,are worth nothing.

WELFARE WORK BY VOLUNTARY AGENCIES

Many voluntary social-service agencies have been doing useful labour-welfare work. Mention may be made of the Bombay social service league, the seva sadan society, the maternity and infant welfare association, the YMCA, the depressed classes mission society and the women’s institute of Bengal. The welfare activities of these organizations of recreation and sports for the working class.

STATUTORY AND NON-STATUTORY

Welfare activities may also be classified into (i) statutory and (ii) non-statutory provision.

STATUTORY EMPLOYEE WELFARE FACILITIES Section 42 to 50 of the factories act of 1948, deal with provisions for the welfare of the workers.

1) Washing Facilities (Sec.42)According to sec. 42 every factory shall provide adequate and

suitable washing facilities, separately screened for male and female workers, conveniently accessible and clean


7


2) Storing and Drying Cloth (Sec.43)

According to sec. 43, every factory shall provided a place for keeping the clothes which are not worn during working hours and drying of wet clothes.

3) Sitting Facilities (Sec. 44)Every factory shall provide for suitable arrangements for sitting for

all workers obliged to work in a standing position.

4) First Aid Facilities (Sec.45)

For every 150 workers, there must be readily accessible and well equipped first – aid box. This box must contain the prescribed contents and it must be in charge of a responsible person who holds a certificate in first – aid. Where more than 500 workers are employed an ambulance room shall be provided and maintained.

5) Canteen (sec. 46)

Every factory where 250 workers are employed, the occupier has to maintain a canteen for the use of workers.

6) Shelter, Rest and Lunch Rooms (Sec.47) In every factory where in 150 workers are employers are employed, the occupier shall provide shelter, rest rooms and lunch rooms.

7) Lighting sec(17)

The RBL must be employed in located things is sight. In every part of a manufacturing process where workers are working or passing, there provided and maintained sufficient and suitable light, natural artificial both.

8) Drinking water (sec18)


8


The RBL working place is so hard, employees are need to emphasize the important of providing liberals supply of cool and pure water. The lay down that in every places effective arrangement must be made to provide and main at suitable place conveniently situated for all workers employed there in a sufficient supply of drinking water. The water pumps are situating for five places in factory.

NON – STATUTORY EMPLOYEE WELFARE FACILITIES1) Educational Facilities

Educational facilities are important that the children of the workers should be provided with educational facilities.

2) Medical FacilitiesEmployers, whether in private or in public sectors have been

providing medical facilities for their workers and their families. Besides general medical treatment and health-care, separate arrangements for specialist treatment for diseases like T.B. cancer, leprosy, and mental disease.

3) Transport FacilitiesTransport facilities to workers residing at a long distance are

essential to relieve them from strain and anxiety. Such facilities also provide greater opportunity for relaxation and recreation and help in reducing the rater of absenteeism.

4) Recreation FacilitiesRecreation facilities afford the worker an opportunity to develop his

sense of physical and mental discipline. It has an important bearing on the individual’s personality as well as his capacity to contribute to social development.

5) Housing FacilitiesSome of the industrial employers both in public and private sector

have provided housing facilities to their employees. The company also renders assistance to the co-operative housing societies formed by its employees.


9


Training and development

The RBL’s various employee improvement conducts the various places

and various programmers. This main motive is improving the employee moral,

knowledge and skill also to get g his work.

DISPENSARY

With the premises of the mill, they provided, first- aid facility in dispensary. They are providing 24 hours service with duty doctors, pharmacy, bed facilities and ambulance van in case of emergency. This provided for the workers and his family members.

The manner of execution of subsiding programmers welfare measure

1) Distribution of 1 kg sweets to each of the employees / staff on the occasion of Deepavali.

2) Provisions of educations allowance of 250% per child per annum and maximum of Rs 500% to each of the employees.

3) Provision of medical allowance of Rs 100 per month for the employees who are not covered under ESI scheme.

4) Provision of tea allowance of Rs 2.50 pasie per month to all the employees of the society.

5) The society has maintained a trust for the employees group gratuity fund.

6) The society has provided house building advance facilities to the employees.

7) The society has provided motor conveyance advance facilities to the employees.

8) To society has provided encashment of earned leave facilities to the employees.


10


RESEARCH METHODOLOGY

3.1 MEANING OF RESEARCH

Research has been defined as the manipulation of things, concepts, or symbol for the purpose of generalizing to extend, correct or verify knowledge, whether that knowledge aids in construction of theory or in the practice of an art. Research is an art of scientific investigation. It is a common way of search for knowledge. Research is common parlance refers to search of knowledge. One can also define research as a syntific and systematic search for pertinent information on a specific topic. In fact research can also be through as a careful investigation especially through search for new facts in any branch knowledge.

3.2 DEFINITION OF RESEARCH

According to Clifford Woody ‘research comprises defining and redefining problems formulate hypothesis or suggested solutions, collection, organizing and evaluating data, making reduction and reading conclusion, and at last carefully testing the conclusion to determine whether they fit the formulated hypothesis’.

3.3 RESEARCH DESIGN

Research design is a master plan or model for the conduct of formal investigation & survey; it is the specification of methods & procedures for acquiring the information needed for solving the problem.

Different Research Design

1. Exploratory Research Design2. Descriptive Research Design


11


3. Diagnostic Research Design4. Experimental Research Design

Descriptive research includes description of the state of affairs as it exist at present.

3.4 SAMPLING DESIGN

Sampling may be classified as the process of obtaining the information about an entire population by examining only a part of it. In any investigation, if data are collected only from a representative part of the universe. We say the data are collected by sampling.

Universe

Population/universe is the aggregate of all possessing certain specified characteristics on which the sample seeks to draw inference.

Universe of this study is 200 employees of MAS ENTERPRISES LTD. VANDANMEDU

Sample

A finite subset of a population, selected from it with the objective of investigating its properties is called a sample of that population.

Sample size

The number of sampling units selected from the universe to form a sample is called sample size. Here the sample size for the study is 100 respondents from 500 employees.

Sample unit

The sampling unit may contain one or more population elements. Officers and office staff in MAS ENTERPRISES LTD, VANDANMEDU were taken as the sample unit.


12


Sampling technique

Various methods available for selecting samples. Here we adopted simple random sampling technique. In simple random sampling every element will get equal chance for being included in the sample.

3.5 SOURCE OF DATA

After establishing the objectives & determining the design of the research, it is necessary to collect accurate data.

The methods used for the collection of data are,

Primary data Secondary data

Primary Data

The source by which data are collected originally for ascertain purpose is called primary source. The data collected from primary source are named Primary data. Purpose of the study, primary data was collected with the help of Questionnaire & Personal interview.

Secondary data:

The source of the data is said to be secondary data to be used are published by another organization. The data obtained from secondary source are called secondary data.

3.6 TOOLS USED FOR DATA COLLECTION

THE MAIN TOOL USED IN THE STUDY IS;

1. Questionnaire


13


The questionnaire is the medium of communication between the investigator and respondents. It is the medium for obtaining information by a list of well framed questions. The success of an investigator depends on the framing of questionnaire.

2. Record Search3. Personal Interview

3.7 STATISTICAL TOOLS USED FOR DATA ANALYSIS

Percentage analysis method is used for the analysis of primary data collected from the samples.

Percentage = (No. of respondents/total respondents)*100

3.8 TOOLS USED FOR DATA PRESENTATION

TABLES BAR DIAGRAMS PIE DIAGRAMS

3.9 SOFTWARE TOOLS USED FOR PROJECT PRESENTATION

The software tools used for the study are Microsoft word & M S Excel


14


3.1 INDUSTRY PROFILE

Cardamom is known as the “Queen of Spices”. It is one of the most highly priced and exotic spices in the world. It is a perennial tropical herb plant belonging to the ginger family and grows from a thick rootstalk up to around 6-10 feet, indigenously grown in the evergreen forests of the Western Ghats in South India.

A) TYPES AND DISTIBUTION

The two main genera of the ginger family that are named as forms of cardamom are distributed as follows:

Elettaria (commonly called cardamom, green cardamom, or true cardamom) is distributed from India to Malasia.

Amomum (commonly known as black cardamom, brown cardamom, kravan,java cardamom, bengal cardamom, siameese cardamom, white cardamom, or red cardamom)is distributed mainly in Asia and Australia.

B) VARIETIES

There are initially three natural varieties of green cardamom plants.

Malabar (Nadan 1 Native)-As the name suggest, this is the native variety of Kerala. These plants have principle which grows horizontally along the ground.

Mysore –As the name suggests, this is a native variety of the Karnataka. These plants have panicles which grow vertically upward.

Vazhuka –This is a naturally occurring hybrid between Malabar and Mysore varieties, and the panicles grow neither vertically nor horizontally, but in between.


15


Recently, a few planters isolated high yielding plants and started multiplying them on a large scale. The most popular high yielding variety is “Njallani.”Njallani is also known as “rup-ree-t,”is a unique high –yielding variety cardamom variety developed by an Indian farmer, Sebastian Joseph, at Kattappana in south Indian state of Kerala. The variety has high adaptability to different shade conditions and can also be grown in waterlogged areas.

C) APPLICATIONS :

The commercial part of cardamom is the fruit (capsule) of the plant that used as a spices and a flavoring agent. It is considered to be versatile spices, as it used in both sweet and salty foods. Oil from the seeds and the leftover resin has their usage in processed foods, tonics, liquros and perfumes. The fruit also finds significant usage in Ayurvedic medicines, as it has healing effects in dental infections, digestive disorders, etc.

D) USES OF GREEN AND BLACK CARDAMOM

Both forms of cardamom are used as flavorings in both food and drink, as cooking spices and s a medicine. Elettaria cardamom (the usual type of cardamom)is used as a spices, as a masticator, and in medicine; it is also smoked sometimes.

E) FOOD AND DRINK

Cardamom has a strong, unique taste, with an intensely aromatic, resinous fragrance. Black cardamom has a distinctly more smokey,through not better, aroma with a coolness some consider similar to mint. Green cardamom is one of the most expensive spices by weight, but little is needed to impart the flavor. Cardamom is best stored in pod from because once the seeds are exposed or ground they quickly lose their clover. However, high quantity ground cardamom is often more readily available and is an acceptable substitute .

It is common ingredient in Indian cooking and its often used in banking in Nordic countries, such as in the Finnish sweet bread pula or in the


16


scandinavianbread julekake.In the middle east,green cardamom power is used as a spice for sweet dishes as well as traditional flavoring in coffee and tea. Cardamom pods are ground together with coffee beans to produce a powered mixture of the two, which is boiled with water to make coffee. Cardamom is used in some extent in savory dishes. In some Middle Eastern countries, coffee and cardamom are often ground in a wooden mortem,a mihabaj, and cooked together in a skillet, a “mehmas”,over wood or gas, to produce mixtures that are as much as forty percent cardamom.

In South Asia, green cardamom is often used in traditionally Indian sweet and in Masala chi(spiced tea).Black cardamom is sometimes used in garam masala for curries. It is occasionally used as a garnish in basmati rice and other dishes. Individual seeds are sometimes chewed and in much the same as chewing gum; it is even used by Wrigley’s where it states “with cardamom to neutralize the toughest breath odor.” It has been known to be used for gin making.

F) TRADITIONAL MEDICINE

Green cardamom is broadly used in south Asia to treat infections in teeth and gums, to prevent and treat throat troubles, congestions of the lungs and pulmonary tuberculosis, inflammations of eyelids and also digestive disorders. It is also used to break up kindly stones, and was reportedly used an antidote for both snake and scorpion venom. Amomum is used as a spice and as an ingredient medicine in system of the traditional Chinese medicine in china, in Ayurvedha in Indian, Pakistan, Japan, Korea, and Vietnam. Spices in the genus amomum villosum cultivated in China, Laos and Vietnam is used in traditional chines medicine to treat stomach issues, constipation, dysentery, and other digestion problems. “Tsaoko” cardamom Amomum taco-ko is cultivated in Yunnan, China and Northwest Vietanam, bothfor medicinal purpose and as spices. Increased demand, people typically isolated from many other markets. Until recently, Nepal had been the world largest producer of


17


large Cardamom. Guatemala has become the world biggest producer and exporter of cardamom, with an export total of US$137.2Million for 2011.

GLOBAL SCENARIO-DEMAND AND SUPPLY

Cardamom is generally produced in the tropical regions of the world. The total world production of this spice is around 35,000 MT per annum and the largest producing country is Guatemala followed by India. Consumption of cardamom has sharply increased throughout the world during the last two decades. The major consuming countries of cardamom are the Middle Eastern countries, India, Pakistan, European countries, the US, and Jappan. Middle Eastern countries such as Saudi Arabia and the United Arab Emirates, and South-East Asian countries such as India, etc., account for more than 60% of the world consumption.

Saudi Arabia is the single largest importer of cardamom in the world, followed by Kuwait. Following is a list of countries/territories that are the major importers:

1.Saudi Arabia 2. Kuwait 3.UAE

4.China 5.Japan 6.Hong Kong

7.Netherlands 8.Singapore 9.United States of America

Guatemala produces around 23,000MT yearly, the largest in the world, accounting for almost 66% of the total global production.


18


INDIAN SCENARIO-PRODUCTION &CONSUMPTION

Indian consumes almost 90% of the domestic production. The maximum demand comes from the western part of the country at around 45% followed by the northern part constituting about 35%. As India’s production is capable of satisfying the domestic consumption demand, it does not import any cardamom from outside countries. However, cheaper Guatemalan cardamom finds its way into the country and are preferred for low value uses like pan masala, etc. The leftover cardamom produced in the country is exported every year that makes India a net exporter ever in the world market. India exports 5-8% of its total production, mostly the premium grade. India also exports by-products of cardamom oil and oleoresins to European countries.

Following are the major countries that import cardamom and its by products from India:

1.Saudi Arabia

2.Japan

3.Malaysia

4.U.K

5.Kuwait

Saudi Arabia is the largest market for Indian cardamom. It gets a share of around 60%followed by Japan with 26% of the total India exports. Belgium, South Africa, Oman, Bahrain, UAE, Greece, Newzealand and Italy are other important buyers of Indian cardamom. Guatemala reduces


19


India’s export market competitiveness by providing cardamom at cheaper rates thanks to their high productivity.

MEASUREMENT:

Freshness, colour, aroma and size. Production in competing countries like Guatemala. Annual production in India. Seasonal variations and time of arrival of the crop in the market. Weather condition in India. Domestic festival demand.

MAJOR TRADING CENTERS:

Vandanmedu (Kerala) Bodinayakanur (Tamil Nadu) Kumily (Kerala) Nedumkandam (Kerala) Puliyanmala (Kerala) Mumbai Delhi Kanpur

Kerala –Cardamom Hill Reserve

The cardamom hill was an administrative area under two revenue officers created by the royal proclamation of Kingdom of Travancore in April 1822 to promote cardamom cultivation and to give facilities and protection to cardamom farmers. The cardamom Hill Reserve(CHR) is within the cardamom Hills Idukki District. It comprises about 15,721 acres(63.62 km) as per 1897royal proclamation of the Kingdom of Travancore. But later the area was misquoted by many expert as 2,15,721 acres which originated


20


as a typographical error. It is bordered by the Tamil Nadu border to the east, Periyar Wildlife Sanctuary on the north. The rain forests of CHR are a natural wildlife Sanctuary on the north. The rain forests of CHR are a natural wildlife Sanctuary on the south, the periyar river on the west,and Boddy mettu, Chokkanad and Wudirapuzha to the north. The rain forests of CHR area a natural wild life corridor to Periyar National Park from the Animals hills Palni hills of Tamilnadu and is the catch meant area of 6 major hydro-electric projects in district projects in Idukki District. Now it is situated in the idukki district of Kerala.

According to Chief Secretary Government of Kerala cardamom hills land is government land under the control of the revenue department for more than a century. Than extent of Cardamom hill area was 1071.9746km of which 568.6 km was assigned under various land assignment rules. The balance of 503.38km is leased to farmer for cardamom production of india. CHR contain the cardamom research station, situated in the Pampadumpara village of Udumanchola taluk. It is located on the eastern side of Kumily-Munnar road. CHR is the center of a controversy between the forest department and the revenue department over control of the cardamom plantation in the Reserve. Non-cardamom cultivation, illegal land conversions, and scale destruction of trees in the CHR have been blamed flash-floods and land slips in Idukki and situation problems in the Idukki dam.

TOP CARDAMOM MANUFACTURES AND EXPORTERS IN KERALA:-

Nat raj Exports Cochin Rajeev Traders Cochin Manohar Botanical Extracts Pvt Ltd Cochin Sparsh Contact Nedukandam Johnsons exports Nedukandam Hargo tech overseas Cochin Jai Dopal Enterprise Cochin


21


Major co-operative societies:

Udumpanchola Taluk Co-operative Society Ltd. Peerumedu Developed Society Ltd. Pala Marketing Co-operative Society Ltd. Devikulam Taluk Co-operative Society Ltd.


22


3.2 COMPANY PROFILE

MAS Enterprises was formed in the year 1982 as a partnership firm and later converted to a Public Limited Company in 1994, having Registered Office at Vandanmedu, Idukki District, Kerala and changed the name to Mas Enterprises Ltd.

Earlier the firm was concentrating only on agri business. Later when the firm was converted to a Limited Company, it has expanded its capital base and the Company is presently having diversified business activities such as Plantation, Export, Auction, Manufacturing, Marketing, Trading etc. The turnover of the Company was Rs. 7,760 lacs during the year 2006-07.

The Company have direct link with the farmers and all its core activities are farmer oriented. The Directors of the Company are leading planters having plantations in Kerala and Tamilnadu.

As a part of its distribution and trading, MAS Enterprises Limited is marketing all type of Agri Inputs such as Organic Manure, Chemical Fertilizers, Pesticides, Bio Fertilizers, Organic & Bio Pesticides, Plant Growth Regulators, Sprayers, Pump Sets and Sprinkler & Drip Irrigation Equipments, Green Houses, HDPE Pipes etc for more than two decades. The company has a very good sales network and they are marketing the products concentrating in the plantation areas of Kerala. They are supplying the products to the dealers all over Kerala and the operations are monitored from the Head Office and branch offices.

In addition to the marketing of Agri Inputs, they are helping the farmers to market their products. They are conducting cardamom auction under registration from the Spices Board. They are exporting spices & coffee to Middle East Countries, and Japan and are pioneers in branding spices and


23


trading all over India. They are marketing Spices and Tea in consumer packets under the brand name MAS SPICES and MAS CHAAYA. The Company has its own plantation to the extent of 600 acres in Kerala producing Cardamom, Pepper and Coffee. Presently the company is developing about 100 acres of Vanilla plantation.

In order to supplement the core areas of operations, Mas has floated subsidiaries which are involved with Tourism, Manufacture of agro inputs, Tea Production, Food Parks etc. The companies coming under the umbrella of the parent company Mas Enterprises Ltd. Are the following.

MAS GROUP OF COMPANIES

1. MAS ENTERPRISES LTD - H.O: VANDANMEDU

2. MEL ORGANICS (P) LTD - H.O: SILLAI-TN

3. MAS NATURALS INDIA (P) LTD- H.O: VANDANMEDU

4. GRAND PARK TEA INDUSTRIES - H.O: CHETTUKUZHY

5. MAS INDIA AGRO CHEMICALS (P) LTD- H.O: KOTTAYAM

6. AYUR COUNTY RESORTS LTD. - H.O: MUNNAR

7. SPECIALITY INDIAN FOOD PARKS &

EXPORTS (P) LTD - H.O: COCHIN

DIVISION OF MAS ENTERPRISES LTD.

I. Agri Division

It is the oldest division of the Company and it markets fertilizers, pesticides and agricultural implements like micro irrigation system, sprinkler irrigation system, diesel & electric motor pump sets, HDPE & PVC pipes and Honda Products. The agri division distributes diversified line of insecticides, fungicides, weedicides, plant growth regulates, bio-fertilizers,


24


neem based pesticides, bio-fungicides, Micronutrients, Chemical & Organic fertilizers. MAS Enterprises Limited has a strong Marketing infrastructure that is supported by a network of over 200 dealers spread all over Kerala and over 35 Field sales and service personnel. The division undertakes the liaison work, installation and after sales services of Sprinkler and Drip Irrigation Equipments including pump sets. In addition, the Company undertakes the designing, installation and services of all types of irrigation systems. The division is also engaged in fertilizer Mixture manufacturing.

Marketing Agri Inputs

Through Retail Outlet

Direct Marketing

II AUCTION DIVISION

The auction division conducts Cardamom Auction on all Friday’s at Vandanmedu, Kerala as per the rules and regulation of the Spices Board. Among the Cardamom Auctioneers MAS Enterprises adorned the first position in the year 1999-2000 in India.Currenty it is the third biggest player in auction in India.

The planters pool their cardamom with the various collection depots located in Kerala and Tamilnadu. The bidders quote Prices based on the sample displayed and the bid finalized to the highest bidder.

Auction division has an average of 1000 Mt every year.

III F.M.C.G DIVISIONS

The FMCG Division markets Curry Powders, Tea and all types of Spices in bulk and in consumer packets all over India under the brand name “MAS SPICES”, “MAS CHAAYA”, “MAS CURRY POWDER” etc. The Division has its own manufacturing and Packaging facility at Bodinayakanur, Tamilnadu. There is distributor net work in all districts of Kerala and parts of Tamilnadu. This division has tie up with very popular brands for supplying curry powders under their brand.


25


IV EXPORT DIVISION

MAS Enterprises Limited is a major exporter of Cardamom to Middle East Countries. Division Exports around 200 tons of Cardamom and 50 tons of Coffee every year to various countries including Japan. The division is also Exporting Curry Powders, Herbal Tea, Organic Tea and Other Spices. The division is receiving awards for its export performance from Spices Board regularly.

This division is also engaged in importing bio fertilizers like humas, humic acid, nitro phoska etc. and marketing it at very reasonable rates compared to other like products. The division has Laison office at Dubai to coordinate the exports.

V MANUFACTURING DIVISION

The main manufacturing activities under the company include mixing of fertilizers, Production of Micronutrients, wetting agents, Neem Pesticides, Bio-Pesticides, etc. Division has its factories at Bodinayakanur, Tamilnadu and Kurichi, Kerala.

VI PLANTATION DIVISION

Company owns 600 acres of Cardamom and Coffee Estates in Idukki District, Kerala . The main Projects are

1. Muthukad Estate, Chinnakkanal – 370 Acres

2. Spices Valley Estate, Perumpadappu – 70 Acres

3. Subbugowdenpara Estate, Udumbanchola – 160 Acres

The plantation division of Mas has one of the best plantations in Idukki district in terms of planting, infrastructure facilities and yield. All the plantations are well maintained and professional are managing the activities. During the year 2006-2007 the production of cardamom from the estates was 220 tons valued at Rs.601 lacs and for the year 2007-2008 the production is estimated at 250 tons ,valued at Rs.875 lacks.

VII SPICES DIVISION


26


The division markets spices through distributors and dealers all over India. The division is responsible for building the brand name “Mas” for spices in the domestic market. It has marketing offices at Delhi, Thirupathy and Bangalore and dealer net work in major trading centers like Mumbai, Ahamedabad, Hyderabad, Calcutta etc.

This division has arrangements with Multi Commodity Exchange (MCX) as strategic partner for supply of cardamom to MCX clients.

VIII TELECOMMUNICATION DIVISION

This division is the exclusive franchisee of BSNL telephone and mobile connections in Idukki District. The monthly turnover of this division is more than 100 lacs.

This division deals with all products of BSNL and has net work all over the district for regular supply.

3.2.3 GROUP OF COMPANIES

As a policy for expansion and efficient management, the parent company Mas Enterprises Ltd. is retaining the core areas of- Plantation in Kerala, Auction, Agri Business and Cardamom trade. The new areas of expansion are added through group companies floated.

1. MEL ORGANICS (P)LTD

MEL Organics (P) Ltd is having Head Office and factory at Sillamarathupatti, Tamil Nadu and branch office at Vandanmedu. The company is manufacturing Copper Sulphate , quality Neem Cake, Neem based organic Pesticides, Wetting agents etc.

Activities

Production and Marketing of Copper Sulphate

Production and Marketing of Neemcake

Production and marketing of Organic Pesticides, Wetting agents etc.

2. MAS NATURALS INDIA (P) LTD


27


MAS Naturals India (P) Ltd is having its Head Office at Vandanmedu, Idukki (District) and Branch Office at Cochin. The company has manufacturing facility for olio resins and spices oil extraction at Chinnakanal, Munnar and also the C&F agency. Recently it has acquired a 50 acre cardamom plantation at Udumbanchola as a part of the diversification and expansion of its activities.

The company has started its food products division by entering into distribution of the famous brand “ Palat “.

Activities

Cardamom plantation

Manufacturing Oleoresin and spices oil extraction

C& F agent of

M/s De-Nocil Crop Protection Ltd., Mumbai

Distribution of Palat brand food products.

3. GRAND PARK TEA INDUSTRY

Grand Park Tea Industry is a partnership firms with factory at Chettukuzhy, Idukki (District) engaged in Tea Manufacturing. It is selling its product through auction as well as through distributors under the brand “Grand Park Tea”.

4. MAS INDIA AGRO CHEMICALS (P) LTD

Mas India Agro Chemicals (P) Ltd is having factory and office at Kurichy, Kottayam (District.). The Company manufactures HDPE Pipe using most modern machinery. The product has superior quality.

5. AYUR COUNTY RESORTS LTD, CHINNAKKANAL

Situated Near Munnar (15 Km), Kerala, on the National Highway –NH 49, is the Ayur County Tourism Village. This is spread over 30 acres of land owned by the company and its directors. In this tourism village, the company owns a 30 room project under the name Chancellor Resorts. It is in a beautiful location and with very good view of the tea gardens, lake


28


and hills. A new resort complex of 40 rooms of four star categories is coming up in the property having a capital outlay of Rs.600 lacks.

Ayur County Resorts has commenced a unique investment product called LAP. This gives an opportunity for individual to invest and earn good return in the booming tourism business of Kerala. Those who love to live in the beautiful climate of Munnar and its unspoilt nature can own private pool villas in Ayur County Tourism village. Project outlay Rs.2500 lacs

Activities: jams, squashes under this brand.

POLICIES PRINCIPLES &PLANS

The company Mas Enterprises Ltd. believes in the theme and motto of quality in services and products. It has made use of all available opportunities to expand and consolidate its activities. The company has very minimal levels of media advertisement and thru its quality products and services it is developing its business. For the new areas of expansion also this principle is followed. The company considers that its satisfied customers as the best medium of advertisement. All its project have the sole motto of “Quality “.The brand “MAS” is picking up among the segments of spices including plantation, tourism and FMCG which are considered as the core areas. Even in Export market the product of MAS has a competitive edge over others because of its quality.

The company has also developed an efficient system of management over the past 23 years of business. Well trained professional people are managing each division. In house training and personal development programs are conducted to optimize the performance of employees.

Each division is managed by division heads who are specialized in the respective fields. They are reporting to AGMs and GM.The Managing Director, Joint Managing Director and Executive Director are controlling the day to day affairs and they are formulating the plans.

The financials of the company for the last 3 years will stand to testify the strength of its ideas, innovations and skills.


29


The group has presence in the two important tourist destinations in Kerala “Gods Own Country’- Thekkady and Munnar. These are being further developed to international standards. Plans are made to enter into plantation tourism and eco tourism. This will be of international standard with most modern facilities.

The cardamom plantations are developed using most modern farming techniques. The plantation is irrigated with micro sprinklers and foggers and with system controlled operations, the quality and yield are optimized.

Specialty Indian Food Parks & Exports (P) Ltd , subsidiary of Mas Enterprises has launched a variety of food products under the “ Palat “ brand. The brand “Palat “is very famous among the Keralites all over the world.

Mas Enterprises Ltd. having its strong base in the plantation sector has been able to grow through agri related activities. Tourism and Food Products are added to its business with a view to capitalize on the demand. With its plans for the future based on strong principles and policies, the company hopes that, it can be leader in the respective business sector within a few year.

OWNERSHIP PATTERN

MAS Enterprises ltd. is not a listed company. The company is owned by the directors.

Managing Director - Mr. T.T JOSE

Executive Director - Mr. ANJO T. JOSE

All the affairs and transactions of the company are controlled and managed by the MD.

HISTORY AND GROWTH


30


With modest beginnings in 1970’s as a supplier of agri-inputs, MAS has today emerged as a leading plantation group in South India, and one of the foremost producers and exporters of spices. The group has diversified activities ranging from FMCG distribution to BSNL Franchisee ship.

LEGAL FRAME WORK

MAS ENTERPRISES LTD is a limited company incorporated under Companies act 1956 having Registered Office at Vandanmedu, Idukki District, Kerala. The Company is having diversified business activities such as Export, Auction, Manufacturing, Marketing, Plantation

THE MISSION

“Our roadmap starts with our mission, which is en-during in declares our purpose as a company and serves as the standard v weighs our actions and decisions."

To create values and make a difference.

THE VISION

"Our vision serves as the framework for our roadmap and guides every aspects of our business by describing what we need to accomplish in order to continue achieving sustainable quality growth."

To convert products into brands

To be one of the leading company in knowledge.

OBJECTIVES OF THE COMPANY

The main objectives of the company are noted as follows:-


31


The main objective of the company is to attain maximum profit with minimum cost.

The company provides our customer with quality products that helps them to live healthy life.

The company tries to increase the market share.

To enhance the annual turnover of the company.

To stimulate consumer to make purchase.

To introduce new products.

To encourage the existing customer to buy more.

To be more competitive in the market.

To create more sale in the off seasons.

To promote export business.

To introduce quality control techniques for improving the quality of the products.

DIVISIONS.

Plantations

Cardamom

Coffee

Tea

Pepper

The greatest strength of MAS is the cardamom industry, the Own Plantation of the Company and the Plantations of its Directors.


32


The plantations are in and around the high ranges of South India in the state of Kerala which is the land of spices in India. The groups plantations are managed by professional experts and are managed with most modern technologies both in terms of planting and processing.

Resorts

Ayur County (Munnar, Thekkady)

Food products

PALAT PICKLES AND SPICES

Cardamom auction

The main selling medium for cardamom is the auction which is licensed and controlled by Spices Board. The common E auction center of Spices Board is at the first floor of the corporate office of MAS- MAS is one of the licensed cardamom auctions under license from Spices Board (Govt of India).

Cardamom exports

MAS SPICES brand Cardamom is a synonym with quality in all major cardamom markets, especially in the Middle East, The commitment to quality and quick delivery of goods has earned a very good reputation for the brand and Company. MAS have received awards from Spices Board for its excellence in Cardamom Export Performance.

Cardamom is sorted into different grades based on Size, Color and liter weight The Main export Grades for cardamom are

EB- Extra Bold AGEB.-Alleppy

Green Extra Bold

AGB -Alleppy ACS - Alleppy


33


Green Bold Green Small

In this above grades EB is the premium grade and AGS the lower grade. Some other grades are Fruit, Split, and PAN etc.

The packing is usually in 250gm, 500gm, 1kg and 5kg unit packing and 20kg or 40kg master packing. The master packing can either be bags or cartons.

Spices processing

MAS has it state of the Art spices grading, cleaning and processing units both in Kerala and Tamilnadu. The infrastructures consist of exclusive facilities built for specific purposes and modern equipments to cater to the demand of the customers both domestic and international.


34


ORGANISATIONAL STRUCTURE OF MAS ENTERPRISES LTD.

e


Managing Director

Executive Director

General Manager

Purchase Manager

Finance Manager

System administrator

Marketing manager

Production manager

Supervisor Accountant

Zonal manger

Zonal manger

Manager Assistant Manager

Workers

Sales officers

Clerk

Sales Officers

Executives Executives

HR Manager

35


PRODUCT PROFILE

MAS PRODUCT TREE

Cardamom

Cardamom Packaging ; 1gm, 2gm, 5gm, 10gm, 25gm, 50gm,

Spice Powder 100gm, 250gm, 500gm, 1kg, 5kg, 20kg, 25kg, 50kg

Coriander Powder Packaging: 100 gm, 200gm,250 gm

Turmeric Powder Packaging: 100 gm, 200gm

Black Pepper Packaging : 100 gm

Chilly Powder Packaging : 100 gm, 200gm, 250gm

Cumin Powder Packaging : 100 gm

Fenugreek Powder Packaging: 100 gm

Spice Powder Blend/ Masalas

Pickle Mix Packaging: 100 gm

Rasam Mix Packaging: 100 grn, 200gm


36


Sambar PowderPackaging: 100 gm, 200gm

Vegetable Curry Masala (Carton Packing) Packaging: 100 gm

Fish Curry Mix (Carton Packing) Packaging: 100 gm

Egg Roast Masala (Carton Packing) Packaging: 100 grn

Meat Masala (Carton Packing) Packaging: 100 gm, 200gm

Chicken Masala (Carton Packing) Packaging: 200gm

Channa Masala (Carton Packing ) Packaging: 200gm

Channa Masala Packaging: 200gm

Biriyani Masala (Carton Packing) Packaging : 100 gm

Garam Masala (Carton Packing) Packaging: 100 gm

Meat Curry Mix (Carton Packing) Packaging: 200gm

Chicken Curry Mix (Carton Packing) Packaging: 200gm

Tea

Mas Chaya Packaging: 50gm, 100 gm, 200gm

Mas Strong Packaging : 500 gm, 1kg, 5kg

Mas Super Strong Packaging : 500 gm, 1kg, 5kg

Mas Highgrown Orthodox Leaf Tea Packaging : 100 gm, 200gm

Masala Tea (Carton Packing)

Mas Herbal Tea (Carton Greeshma, Sheetal, Ayur Packing)

Mas Herbal Tea (Paper Vata, Pita, Kapha Packing)


37


Orthodox (Pet Jar Packing) Vata, Pita, Kapha

Dehydrated Green Pepper

MARKET SHARE

Market share, in strategic management and marketing is, according to Carlton O'Neal, the percentage or proportion of the total available market or market segment that is being serviced by a company. It can be expressed as a company's sales revenue (from that market) divided by the total sales revenue available in the market. It can also be expressed as a company's unit sales volume (in a market) divided by the total volume of units sold in that market. It is generally necessary to commission market research (generally desk/ secondary research, although sometimes primary research) to estimate the total market size and a company's market share.

Increasing market liability is one of the most important objectives used in business. The main advantage of using market share is that it abstract from industry-wide macro environmental variables such as the state of the economy or changes in tax policy. According to national environment, the respective share of different companies changes and hence this causes change in the market values; the reason can be political ups and downs, any disaster, any happening or miss-happening. Other


38


objectives include return on investment (ROI) return on assets (ROA), and target rate of profit.

From the year 1998 MAS Products maintaining a large market share in Kerala and also abroad. The company also tries to increase the share in market by way of producing quality products at a reasonable price.

COMPANY STATUS

MAS Enterprises Ltd gets HACCP (Hazard Analysis Critical Control Policy) certificate (Kerala Govt. Quality Certificate).

COMPETITORS

MAS is known for the quality of the products. Normally, it would see a simple task for a company to identify its competitors. The competitors of MAS Enterprises products are:-

Eastern Enterprises Ltd. Tamar curry powders Melam AVT Tea

AWARDS WON

Award For The Topmost Exporter Of Cardamom Small for the year 2011-2012


39


Table 5.1

TABLE SHOWING THE WORKING EXPERIENCE IN THE ORGANISATTION

OPTIONS NO. OF EMPLOYEES PERSENTAGE OF EMPLOYEES

0-5 Years 15 15%

5-10 Years 10 10%

10-15 Years 25 25%

More Than 15 Years 50 50%

TOTAL 100 100%


40


Source: Primary Data

Graph 5.1:

GRAPH SHOWING THE WORKING EXPERIENCE IN THE ORGANISATTION

0-5 YEARS 5-10 YEARS 10-15 YEARS MORE THAN 15

YEARS

0

10

20

30

40

50

60

1510

25

50

Interpretation:


41


From the above graph, we can interpret that 50% of the employees has 15 years of experience in mas, 25% employees are worked between 10-15 years, and 10% of employees are worked in between 5-10 years, balance 15% of employees are worked for 0-15 years.

Table 5.2:

TABLE SHOWING WORKING ENVIORNMENT IN THE ORGANISATION


Highly Satisfied 0 0%

Satisfied 80 80%

Dissatisfied 20 20%

Highly Dissatisfied 0 0%

TOTAL 100 100%


42


Graph 5.2

GRAPH SHOWING WORKING ENVIORNMENT IN THE ORGANISATION


43


Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied0

10

20

30

40

50

60

70

80

90

0

80

20

0

Interpretation

From the above graph, we can understand that 80% of employees are satisfied and 20% not happy with working environment.

Table 5.3

TABLE SHOWING MEDICAL BENEFITS PROVIDED BY THE ORGANISATION


44




Satisfied 95 95%

Dissatisfied 5 5%


TOTAL 100 100%

Graph 5.3:

GRAPH SHOWING MEDICAL BENEFITS PROVIDED BY THE ORGANISATION


45


Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied0

10

20

30

40

50

60

70

80

90

100

0

95

50

Interpretation:

From the above graph, we found that 95% employees are satisfied, 5% employees are dissatisfied.

Table 5.4:

TABLE SHOWING MATERNITY LEAVES IN THE ORGANISATION


46



Yes 100 100%

No 0 0%

TOTAL 100 100%

Graph 5.4:

GRAPH SHOWING MATERNITY LEAVES IN THE ORGANISATION


47


100%

Yes No

Interpretation:

From the above graph, we found that 100% of the employees are satisfied with the maternity benefits.

Table 5.5

TABLE SHOWING WORKING HOURS OF THE ORGANISATION


48



Yes 100 100%

No 0 0%

TOTAL 100 100%

Graph 5.5

GRAPH SHOWING WORKING HOURS OF THE ORGANISATION


49


Yes No0

20

40

60

80

100

120

100%

0%

Interpretation

From the above graph, we found that 100% is satisfied with the working hours of the organization.

Table 5.6

TABLE SHOWING CONVEYANCE ALLOWENCES


50




Average Satisfied 10 10%

Satisfied 45 45%

Dissatisfied 15 15%


TOTAL 100 100%

Graph 5.6

GRAPH SHOWING CONVEYANCE ALLOWENCES


51


Highly Satisfied Average Satisfied Satisfied Dissatisfied Highly Dissatisfied0

5

10

15

20

25

30

35

40

45

50

10 10

45

1520

Interpretation

From the above graph, we found that 10% employees are highly satisfied, 10% employees are average satisfied, 45% employees are satisfied, 15% employees are dissatisfied and 20% employees are highly dissatisfied.

Table 5.7

TABLE SHOWING REGULAR INCREMENTS


52



Yes 70 70%

No 30 30%

TOTAL 100 100%

Graph 5.7

GRAPH SHOWING REGULAR INCREMENTS


53


Yes70%

No30%

Interpretation:

From the above graph, we found that 70% of employees satisfied with regular increments and 30% are non-satisfied.

Table 5.8

TABLE SHOWING OVERTIME ALLOWENCES OFFERED BY THE ORGANISATION


54





Satisfied 15 15%

Dissatisfied 45 45%


TOTAL 100 100%

Graph 5.8

GRAPH SHOWING OVERTIME ALLOWENCES OFFERED BY THE ORGANISATION


55



5

10

15

20

25

30

35

40

45

50

10

0

15

45

30

Interpretation


Table 5.9

TABLE SHOWING TOUR LEAVE POLICY OF THE ORGANISATION


56



Yes 60 60%

No 40 40%

TOTAL 100 100%

Graph 5.9

GRAPH SHOWING TOUR LEAVE POLICY OF THE ORGANISATION


57


Yes60%

No40%

Interpretation:

From the above graph, we found that 60% of employees satisfied with tour policy and 30% are non-satisfied.

Table 5.10

TABLE SHOWING SUFFICIENT NUMBER OF TOILETS


58



Yes 85 85%

No 15 15%

TOTAL 100 100%


59


Graph 5.10

GRAPH SHOWING NUMBER OF TOILETSIN THE ORGANISATION

YES85%

NO15%

YESNO

Interpretation:



60


Table 5.11

TABLE SHOWING CRECHE FACILITY


Yes 25 25%

No 75 75%

TOTAL 100 100%


61


Graph 5.11

GRAPH SHOWING CRECHE FACILITY

YES25%

NO75%

YESNO

Interpretation:



62


Table 5.12

TABLE SHOWING CANTEEN FACILITY OF THE ORGANISATION




Satisfied 55 55%

Dissatisfied 0 0%


TOTAL 100 100%


63


Graph 5.12

GRAPH SHOWING CANTEEN FACILITY OF THE ORGANISATION


10

20

30

40

50

60

25

10

55

0

10

Interpretation



64


Table 5.13

TABLE SHOWING REST ROOM & LUNCH ROOM FACILITY OF THE ORGANISATION




Satisfied 40 40%

Dissatisfied 5 5%


TOTAL 100 100%


65


Graph 5.13:

GRAPH SHOWING REST ROOM & LUNCH ROOM FACILITY OF THE ORGANISATION


5

10

15

20

25

30

35

40

45

30

15

40

510

Interpretation



66


Table 5.14

TABLE SHOWING WORKING SECURITY OF THE ORGANISATION


Good 45 45%

Average 25 25%

Neutral 20 20%

Poor 10 10%

TOTAL 100 100%


67


Graph 5.14

GRAPH SHOWING WORKING SECURITY OF THE ORGANISATION

Good Average Neutral Poor0

5

10

15

20

25

30

35

40

45

50

45

2520

10

Interpretation:

From the above graph, 45% employees have good working security, 25% have average security, and 20% have neutral security, 10% shows poor security.


68


Table 5.15

TABLE SHOWING EMPLOYEE SAFETY OF THE ORGANISATION


Yes 85 85%

No 15 15%

TOTAL 100 100%


69


Graph 15:

GRAPH SHOWING EMPLOYEE SAFETY OF THE ORGANISATION

YES85%

NO15%

YESNO

Interpretation:

From the above graph, we found that 85% of employees satisfied with safety and 15% are non-satisfied.


70


Table 5.16

TABLE SHOWING WELFARE ACTIVITIES OF THE ORGANISATION




Satisfied 40 40%

Dissatisfied 15 15%


TOTAL 100 100%


71


Graph 5.16

GRAPH SHOWING WELFARE ACTIVITIES OF THE ORGANISATION


5

10

15

20

25

30

35

40

45

15

25

40

15

5

Interpretation

From the above graph, we found that 15% employees are highly satisfied, 25% employees are average satisfied, 40% employees are satisfied, 15% employees are dissatisfied and 5% employees are highly dissatisfied


72


Table 5.17

TABLE SHOWING WORKERS TREATMENT IN THE ORGANISATION


Immediately 60 60%

Within 15 Minutes 30 30%

Within 1 Hour 10 10%

More Than 1 Hour 0 0%

TOTAL 100 100%


73


Graph 5.17

GRAPH SHOWING WORKERS TREATMENT IN THE ORGANISATION

Immediately Within 15 Minutes Within 1 Hour More Than 1 Hour0

10

20

30

40

50

60

70

60

30

10

0

Interpretation:

From the above graph 60% of employees are agreed they got treatment immediately, 30% employees are treated within 15 minutes, 10% employees are treated within 1 hour.


74


Table 5.18

TABLE SHOWING REST BETWEEN WORKING HOURS


After Every 5-15 Minutes

20 20%

After Every ½-1 Hour 5 5%

After Every 2-3 Hours

15 15%

After Every 3-4 Hour 60 60%

TOTAL 100 100%


75


Graph 5.18

GRAPH SHOWING REST BETWEEN WORKING HOURS

After Every 5-15

MinutesAfter Every ½-1 Hour After Every 2-3 Hours After Every 3-4 Hour

0

10

20

30

40

50

60

70

20

5

15

60

Interpretation:

From the above graph 20% employees got rest after every 5-15 minutes, 5% employees said that they got rest after every ½-1 hour, 15% employees get rest after every 2-3 hours and 60% employees say that they get rest after every 3-4 hours.


76


Table 5.19

TABLE SHOWING COMPLAINTS ABOUT WORKING CONDITIONS IN THE ORGANISATION


Always 15 15%

Often 0 0%

Sometimes 0 0%

Rarely 85 85%

TOTAL 100 100%


77


Graph 5.19

GRAPH SHOWING COMPLAINTS ABOUT WORKING CONDITIONS IN THE ORGANISATION

Always Often Sometimes Rarely0

10

20

30

40

50

60

70

80

90

15

0 0

85

Interpretation:

From the above graph 15% of employees have right to complaint about their working condition and 85% of employees said that they rarely complaint about their working condition.


78


6.1 FINDINGS

From the data analysis it is clear that 60% employees are satisfied with the current welfare measure policies.

Most of the employees agreed that welfare measures will improve their efficiency, productivity and performance etc..

Welfare measures leads to job satisfaction and cooperation among the employees.

Most of the employees agreed that labour turnover can be reduced through proper motivational techniques.


79


6.2 SUGGESTIONS

The company should try to improve the welfare measures. The company can provide better welfare activities to the employees The company can adopt a better motivational policy. The company can give more attention on improving the employee

welfare in the organization The company must take adequate steps to find out timely welfare

needs of the employees.


80


CONCLUSION

The objective of this study was to know the various welfare measures adopted by MAS ENTERPRISES LTD, of companies and to know the effectiveness of welfare measures in the company. From this study we can understand that 60% of the employees are satisfied from the company and majority states that welfare measures improves their productivity. From this study we can understand that welfare measures reduce the labour turn over, absenteeism and increase the efficiency of the employees. We can understand that welfare measures is directly related with productivity and company provide many welfare packages to employees for increasing their efficiency and productivity.


81


BIBLIOGRAPHY

1. Kottari C.R: “research methodology- methods and techniques” , New Delhi, New age international(P)ltd., publishers, second edition 2004.

2. SubboRao P, “Human aspect of management”, Himalaya Publishing house 2001.

3. Gupta S P, “Statistical methods, New Delhi, Sultan Chand & sons publishers, thirty fourth edition, 2005.

WEBLIOGRAPHY

1. www.slideshare.com 2. www.masindia.com/


http://www.masindia.com/

http://www.slideshare.com/

82


QUESTIONNAIRE

Respected Sir/Madam,

I am Renish K Thomas, BBA Student of Holy Cross College Puttady, is conducting a study on Employee Welfare Measures in Mas Enterprises ltd. So I would thankful if you cooperate with me in filling the questionnaire.

Name:…………………………………………………..

Education& Qualification………………………….

Experience& department…………………………..

1. Since how many years you have been working with this organization?

a. 0-5 years b. 5-10 yearsc. 10-15 yearsd. More than 15 years

2. How do you rate the working environment of the organization? a. Highly Satisfiedb. satisfiedc. Dissatisfiedd. Highly dissatisfied

3. How do you rate the medical benefits provided by the organization for the employees and their families?

a. Average Satisfiedb. satisfiedc. Dissatisfiedd. Highly dissatisfied


83


4. Does the company provide maternity leaves for the female employees?

a. Yesb. No

5. How do you rate the working hours of the organization?a. Yesb. No

6. How do you rate the conveyance allowances offered by the organization?

a. Highly satisfiedb. Average satisfiedc. Satisfiedd. Dissatisfiede. Highly dissatisfied

7. Do you get regular increments?a. Yesb. No

8. Rate the overtime allowances offered by the organization?a. Highly satisfiedb. Average Satisfiedc. satisfiedd. Dissatisfiedf. Highly dissatisfied

9. Do you satisfied with tour leave policy of the organizations?a. Yesb. No

10. Does the organization offers sufficient number of toilets?a. Yesb. No

11. Does the organization provide crèche facility?a. Yes


84


b. No

12. How was the canteen facility provided by the organization?a. Highly satisfiedb. Average Satisfiedc. satisfiedd. Dissatisfiede. Highly dissatisfied

13. Rate the rest room & lunch room facility to the employees?a. Highly satisfiedb. Average satisfiedc. Satisfiedd. Dissatisfiede. Highly dissatisfied

14. Does working in the organization give you a feeling of security?a. Goodb. Averagec. Poor d. neutral

15. Does the company takes safety measures for employee safetya. Yesb. no

16. Rate the overall satisfaction with employee welfare activity of the organization?

a. Highly satisfied b. Average Satisfiedc. satisfiedd. Dissatisfiede. Highly dissatisfied


85


17. With how much time the injured worker is given treatment?a. Immediatelyb. Within 15 minutesc. Within 1 hourd. More than I hour

18. How frequently you take rest between working hours?a. After every 5-15 minutesb. After every ½-1 hoursc. After every 2-3 hoursd. After every 3-4 hours

19. How frequently do you leave your workplace for complains about the working conditions in a day?

a. Alwaysb. Oftenc. Sometimesd. Rarely

20. Which factor affects your efficiency other than technical aspects?
