A STUDY ON

EFFECT OF WELFARE MEASURES ON EMPLOYEE MORALE

IN JRT ROCK PRODUCTS, CHETTIKULAM

CHALAKKUDY

Project report submitted in partial fulfillment of

the requirements for the award of degree of

B.com Computer Applications

Submitted by

ABIN M.P

(Reg.No:11144501)

Under the guidance of

Asst.Prof. Nithin R

C.E.T College of Management Science &Technology

(Affiliated to Mahatma Gandhi University,Kottayam)

Airapuram, Perumbavoor.

MARCH-2014

C.E.T COLLEGE OF MANAGEMENT SCIENCE AND TECHNOLOGY

AIRAPURAM,PERMBAVOOR ,ERNAKULAM DIST., KERALA

(Affiliated to Mahatma Gandhi University, Kottayam)

CERTIFICATE

This is to certify that the work entitled

A STUDY ON

EFFECT OF WELFARE MEASURES ON EMPLOYEE MORALE

IN JRT ROCK PRODUCTS, CHETTIKULAM

Submitted to Mahatma Gandhi University

in partial fulfillment of the requirements for the award of the degree of

B.COM COMPUTER APPLICATION

is a bonafide record of work done by

ABIN M.P

(Reg. No.11144501 )

NITHIN R (Faculty Guide) CHITHRA (H.O.D)

______________________________

PAUL THOMAS (Principal)

Submitted for the viva – voce examination held on ________________________

DECLARATION

I hereby declare that the Project report entitled EFFECT OF WELFARE MEASURES

ON EMPLOYEE MORALE is a bonafide record work done by me under the

guidance of Asst.Prof. Nithin R and no part of the report has been submitted to any

other university or institution for the award of any degree or diploma.

AIRAPURAM ABIN M.P

ACKNOWLEDGEMENT

I would like to take this opportunity to express my sincere gratitude to all who made

me to complete this project successfully through their timely guidance, help and

support.I wish to express my sincere gratitude to Mr..Paul Thomas (Principal,C.E.T

College of Management Science &Technology,Airapuram) for timely advice and

encouragement. I wish to express my profound thanks to Asst.Prof Nithin R and

Ms.Chithra (Head of the Commerce department) for their valuable instructions,

guidance and support throughout the project work. I am grateful to Mr. Joseph A

Mattam, of JRT ROCK PRODUCTS for permitting me to carry out the study in their

Organization.Above all I am indebted to Almighty God whose blessing have given

me the courage and strength to complete this project.

AIRAPURAM ABIN M.P

CONTENTS

NUMBERS DISCRIPTION PAGE

NO

CHAPTER I Introduction 1

1.1 Scope of The Study 2

1.2 Objective of The Study 3

1.3 Research Methodology 4

1.4 Limitation of The Study 4

1.5 Scheme of The Study 5

CHAPTER II Review of Literature 7

CHAPTER III Industry Profile 11

CHAPTER IV Company Profile 16

4.1 Process of production 17

CHAPTER V Data Analysis and Interpretation 19

CHAPTER VI Findings and suggestions 38

6.1 Findings 38

6.2 Suggestions 39

CHAPTER VII Conclusion 42

BIBLIOGRAPHY

ANNEXURE

LIST OF TABLES

NUMBER DISCRIPTION PAGE

NO:

5.1 Employees attitude towards company 20

5.2 Experience of the respondent 21

5.3 Satisfaction of employees with the salary 22

5.4 Motivation of management towards employees 23

5.5 Job security level of employees 24

5.6 Job satisfaction level of employees 25

5.7 Satisfaction towards companies policies 26

5.8 Relationship among the co-worker 27

5.9 Level of satisfaction of medical facilities 28

5.10 Satisfaction towards companies facilities 29

5.11 Level of satisfaction of safety measures 30

5.12 Security level of employees 31

5.13 Level of satisfaction of work environment 32

5.14 Satisfaction level of grievance handling 33

5.15 Satisfaction about welfare measures 34

5.16 Correlation Table 35

LIST OF FIGURES

NUMBER DISCRIPTION PAGE

NO:

5.1 Employees attitude towards company 20

5.2 Experience of the respondent 21

5.3 Satisfaction of employees with the salary 22

5.4 Motivation of management towards employees 23

5.5 Job security level of employees 24

5.6 Job satisfaction level of employees 25

5.7 Satisfaction towards companies policies 26

5.8 Relationship among the co-worker 27

5.9 Level of satisfaction of medical facilities 28

5.10 Satisfaction towards companies facilities 29

5.11 Level of satisfaction of safety measures 30

5.12 Security level of employees 31

5.13 Level of satisfaction of work environment 32

5.14 Satisfaction level of grievance handling 33

5.15 Satisfaction about welfare measures 34

CHAPTER I

INTRODUCTION

Introduction

Human Resource Management is the process of procuring, developing, maintain and

controlling human resources for effective achievement of organizational goals. This

project is focused on employee welfare measures and employee morale.Employee

welfare means “the effort to make life worth living for workmen”. When all basic

facilities are provided and employees obtain satisfaction then the productivity of the

organization will be possible.

According to Yoder “morale is a feeling, somewhat related to

esprit de corps, enthusiasm or zeal”. Flippo has described morale as “a mental

condition or attitude of individuals and groups which determines their willingness to

co-operate”. Good morale is evidenced by employee enthusiasm, voluntary

conformance with regulations and orders and willingness to co-operate with others in

the accomplishment of an organization’s objectives. The study intends to see the

satisfaction level of the employee on the facilities provided by the company and how

these welfare measures boost the employee morale. The study on effect of welfare

measure on employee morale gives the management an indication of the level of

satisfaction among the employees regarding the general working condition and the

other facilities provided by the organization. This helps the management to know the

general morale of the employees. This project aims at studying and analyzing the

safety and welfare measures of the employee.

1.1 Scope of the study

The welfare measure is “an effort to make life worth living for workmen”. It

motivates employees to a great extent which leads to organizational growth. It is a

major factor which affects the employee morale.The study on effect of welfare

measures on employee morale in JRT ROCK PRODUCTS LTD., CHETTIKULAM

was done to evaluate the level of satisfaction of employees about welfare measures

and its effects on employee morale.The main objective of the study is to measure the

effects of welfare measures on morale, level of satisfaction of employees regarding

Working condition and general attitude of employee towards the organization.

1.2 Objectives of the study

This project aims at studying and analyzing the safety and welfare measures of the

employees. The project objective is to evaluate the effect of the welfare measures on

employee morale and satisfaction level of employee about the work environment.

To study and analyze the safety and welfare measures of the employee.

To evaluate the effects of the welfare measures on employee morale.

To evaluate the satisfactory level of employee about the work environment.

To find the level of satisfaction of employees about the facilities given by the

company.

The study intends to see the satisfaction level of the employees on the facilities

provided by the company and how these welfare measures boost the employee

morale.

To identify the requirements of each employee with respect to their personal

interest and goals.

1.3 Research Methodology

Simple random sampling method is used in the present study. Nearly 40 samples were

collected. A questionnaire of 30 questions was prepared and data were collected from

the employees of JRT ROCK PRODUCTS LTD., CHETTIKULAM.Appropriate

statistical tool such as Correlation Coefficient and Percentage method, Bar Charts, Pie

Charts etc were used to analyze the data.

1.4 Limitation of the study

• Only 40 persons from the total are taken for the study.

• Availability of the time is limited.

• Travelling is difficult.

• Semi literate and illiterate employees.

• Non availability of accurate data.

1.5 Scheme of the study

This is a descriptive research study. The study contains 7 Chapters. First chapter

contain Introduction, Scope and Objective of the study, Research Methodology and

Limitation of the study. Second chapter includes Review of literature, Third chapter

include Industrial profile and Fourth Chapter include Company profile.Fifth section

consists of Data Analysis and Sixth and Seventh chapter contains Findings, Solution

and Conclusion respectively. The last section includes Bibliography and Appendix.

CHAPTER II

REVIEW OF LITERATURE

Review of literature

A review of literature is the summary and critical evaluation of previous

published or unpublished researches done by various scholars and researches. The

sources of review of literature may be newspapers, articles, journals, books etc…also

include discussions of future research. It must be clear, accurate, simple and easily

understandable. It should be used and able for review of study.

Robert. M .Guano, a famous researcher approached morale in a classifiable

way. According to him morale is the extent to which the individual perceives that

satisfaction stemming from total job satisfaction.But Juries Fillipo approached in

psychological way. Morale according to him is a mental condition or attitude of

individual and groups which determine their willingness to cooperate.

For Davis, morale is the attitude of individual and groups

towards their work environment and towards voluntary cooperation to the full extent

of their ability in the best interest at the organization.Employee Morale refers to an

attitude of satisfaction with a desire to continue and strive for attaining the objectives

of a factory. Morale is purely emotional. It is an attitude of an employee towards his

job, his superior and his organization. This is given by Nag raja V Billava.

McFarland identified certain factors affecting morale. They are:

• The attitude of the executives and managers towards their subordinates.

• Working conditions including pay, hours of work and safety rules.

• Effective leadership and an intelligent distribution of authority and

responsibility in the organization.

• The design of the organization’s structure which facilitates the flow of work.

• The size of the organization.

Vroom found that Employee Morale plays a vital role in the organizations success.

High morale leads to success and low morale brings to defeat in its wake. The play of

morale is not less important to an industrial undertaking. The success or failure of the

industry much depends up on the morale of its employees.Lyman Porter says that

morale is a fundamental psychological concept. It is not easy to define. Morale is the

degree of Enthusiasm and willingness with which the members of a group pull

together to achieve group goal.Lawler said that High morale is represented by the use

of such term spirit, zest, enthusiasm, loyalty, dependability and resistance to

frustration. Low morale, on the other hand, is described by such words and phrases as

apathy, bickering, jealousy, pessimism, fighting and disloyalty to the organization,

disobedience of the orders of the leaders, dislike of or lack of interest in one’s job and

laziness.

CHAPTER III

INDUSTRY PROFILE

Industry Profile

Quarry and Quarrying, open excavation from which any useful stone is extracted for

building, chemical, and engineering purposes, and the operations required to obtain

rock in useful form from a quarry. The two principal branches of the industry are the

so-called dimension-stone and crushed-stone quarrying. In the former, blocks of

stone, such as marble and slate, are extracted in different shapes and sizes for different

purposes. In the crushed-stone industry, granite, limestone, sandstone, or basaltic rock

are crushed for use principally as concrete aggregate or road stone. Limestone for

making lime and China clay for making ceramics are also quarried.

Quarrying is carried out by different methods and equipment, such as hand

tools, explosives, or power saws, and by channeling and wedging, according to the

purpose for which the stone is extracted. China clay is extracted using powerful jets of

water. Hand tools alone may be used for quarrying stone that lies in easily accessible

beds. The principal hand tools are the drill, hammer, and wedge. A row of holes

several centimeters apart is made with the drill and the Hand hammer, partly through

the layer, or stratum, perpendicular to its plane of stratification and along the line at

which it is desired to break the stone. Each hole in a long row is filled with three

wedges, shaped so that one may be driven down through the others, the method being

known as plug and feathers; by striking each plug a sharp blow with a hammer, hitting

them in succession, and by repeating the operation several times, the combined

splitting force of the plugs and feathers finally becomes great enough to rupture the

rock.

Explosives are most commonly employed for detaching large blocks of stone,

which are then split and broken into smaller stones by wedges or by the plug-and-

feathers method, or crushed by a heavy steel ball weighing several tons. In this

method of quarrying, the drill holes are put down to the depth to which it is required

to break the rock and are then partly filled with some explosive that is discharged by

the usual methods of blasting. To obtain finely crushed stones for concrete, primary

crushers, of the jaw or gyratory type, and secondary crushers are used to reduce the

size of the rocks.

Channeling is the process of cutting long, narrow channels in rock to free the sides of

large blocks of stone. Channeling machines, or channellers, formerly steam driven;

have now been generally replaced by petrol engines or electric motors. These are self-

Propelling and move a cutting edge back and forth along the line on a rock bed on

which the channel cut is to be made. The channel cut is sunk deep enough to permit

the insertion of wedges by which the rock is split, cut or groove guiding the fracture.

The channeling and wedging process of quarrying is extensively used in quarrying

marble, sandstone, limestone, and other softer rocks, but is not successful for granite

and other hard rocks.Another method of cutting is by the combination of a power saw,

an abrasive, and water as a lubricant and a coolant. The saw cuts a narrow channel,

the primary or initial cut, which is then either expanded by a wedge or blasted. This

method is used in slate, granite, and limestone quarries.

An automatic channel burner has recently come into commercial

use in dimension-stone quarrying. It resembles a handheld burner held vertically in a

frame, with an electric motor moving the whole unit slowly down a track. It makes a

more even cut, does not require the presence of an operator, and wastes less rock. The

unit is controlled by a computer. In Kerala nearly 400 units of Quarry are there. Rock

products are always essential for different purposes like Building construction, Road

construction etc. So the demand for the Rock Crushing Units is increasing.

CHAPTER IV

COMPANY PROFILE

Company Profile

JRT Rock Products ltd is a Rock crushing unit which spread over 40.5 acres in

Chettikulam, (Thrissur). Late Mr. AVIRACHAN MATTAM, the founder of JRT

established this company on 10th

February 1993. JOSEPH.A.MATTAM,

ROSE MOL BABY MATTAM AND TESSY SEBASTIAN MATTAM is the

Board of Directors of this crushing unit.

They are producing different types of rock products namely

40mm (millimeter), 20mm, 12mm, 6mm, Rock powder and Machine sand. These rock

products are used for different purposes.40mm type of rock product is mainly used for

Road and Railway works. 20mm type of rock is used for Building constructions,

General concreting etc.12mm type of rock is also used for road construction. 6mm

type is used for road work as well as to make Hollow bricks. Now a day’s Rock

powders, Machine sand is used for Building constructions, to make hollow bricks and

So on. Their yearly profit is nearly 20-25 lakhs. They are distributing their products

within Kerala. They have nearly 120 workers (male and female) posted in different

categories. Canteen facilities, Accommodation for the workers and other facilities are

provided to their employees.

4.1 Process of Production

The production process starts with the cleaning of Quarry. Then the workers will

make small holes in the rocks using Tata Hitachi Excavator. Then they break the

rocks using crackers or Tata Hitachi Rock Breaker. The breaked rocks will loaded in

to the tippers using Tata Hitachi Loader. After that the rocks will be dumped into the

Primary Crusher Machine. This machine will crush the rocks in to 15 inches and

then it will automatically move to the Secondary Crusher Machines. Here the

machine will crush the rocks in to 7 inches. Then the rocks will move to the Metal

and Power Converter. Here the rocks will be screened and converted into different

category such as 40mm, 20mm, 12mm, 6mm, rock powder and machine sand and it

will automatically stored in the respective tanks.

CHAPTER V

DATA ANALYSIS AND INTERPRETATION

Data Analysis and Interpretation

Analysis of data is the most skilled task in the research process. Analysis of data

means studying the tabulated material in order to determine inherent facts or

meanings. In other words the analysis means the computation of certain indices or

measure or coefficients along with searching for pattern of relationships that exist

among data groups.

Analysis of data is a process of inspecting, cleaning, transforming, and

modeling data with the goal of highlighting useful information, suggesting

conclusions, and supporting decision making. Data analysis has multiple facets and

approaches, encompassing diverse techniques under a variety of names, in different

business, science, and social science domains.

5.1 Employees attitudes towards the company

Opinion Frequency Percentage

Very good 8 20

Good 28 70

Average 4 10

Total 40 100

Chart – 5.1 Employees attitude towards the company

0

10

20

30

Very good Good Average

Interpretation: From the above table it is clear that 70% of employees rated

the company as good. Only 10% opinioned as average.

5.2 Experience of Respondent

Experience (years) Frequency Percentage

0-1 2 5

2-5 3 7.5

6-10 9 22.5

Above 10 26 65

Total 40 100

Chart 5.2 Experience of Respondent

Interpretation: From the table it infers that 65% of respondent are

experienced above 10 years and 5% are less than one year.

0

5

10

15

20

25

0 to 1 2 to 5 6 to 10 above 10

5.3 Satisfaction of Employees with the Salary

Opinion Frequency Percentage

Highly satisfied 2 5

Satisfied 22 55

Dissatisfied 16 40

Total 40 100

Chart – 5.3 Satisfactions of Employees with the Salary

Interpretation: From the table it infers that 55% of respondents are

satisfied and 40% of respondent are dissatisfied with the salary

highly satisfied

5%

Satisfied 55%

Disstisfied 40%

5.4 Motivation of management towards Employees

Opinion Frequency Percentage

Very high 2 5

High 18 45

Low 14 35

Very Low 6 15

Total 40 100

Chart– 5.4 Motivation of management towards Employees

Interpretation: From the table it infers that 45% of respondents are highly

motivated and 15% of respondent are not motivated.

5.5 Job Security Level of Employees

Opinion Frequency Percentage

Secure 28 70

Not secure 12 30

Total 40 100

0

10

20

30

40

50

Very high high low very low

Chart – 5.5 Job Security Levels of Employees

Interpretation: From the table it infers that 70% of respondents are secure in

their job and 30% are not secure.

5.6 Job Satisfaction Level of Employees

Opinion Frequency Percentage

Satisfied 29 72.5

Neutral 7 17.5

Dissatisfied 4 10

Total 40 100

secure, 70%

not secure, 30%

Chart – 5.6 Job Satisfaction Levels of Employees

Interpretation: From the table 72.5% of respondent are satisfied with the job

and 10% of respondent are dissatisfied

5.7 Satisfaction towards companies’ policies

Opinion Frequency Percentage

Satisfied 21 52.5

Neutral 14 35

Dissatisfied 5 12.5

Total 40 100

Chart – 5.7 Satisfaction towards companies’ policies

0 10 20 30 40 50 60 70 80

Satisfied

Neutral

Dissatisfied

satisfied 52%

neutral 35%

dissatisfied 13%

Interpretation: From the table, 52.5% of respondents are satisfied and 12.5%

of respondents are dissatisfied with the companies’ policy.

5.8 Relationship among the Co Workers

Opinion Frequently Percentage

Satisfied 24 60

Neutral 10 25

Dissatisfied 6 15

Total 40 100

Chart – 5.8 Relationships among the Co Workers

Interpretation: 60% of respondents are satisfied with their Co Workers and

15% are not satisfied.

0 20 40 60 80

satisfied

neutral

dissatisfied

5.9 Level of Satisfaction of Medical Facilities

Opinion Frequency Percentage

Highly satisfied 9 22.5

Satisfied 26 65

Neutral 3 7.5

Dissatisfied 2 5

Total 40 100

Chart – 5.9 Level of Satisfaction of Medical Facilities

Interpretation: 65% of respondents are satisfied with the Medical Facilities

provided by the company and 55% are dissatisfied.

5.10 Satisfaction towards Company Facilities

Opinion Frequently Percentage

Highly Satisfied 1 2.5

Satisfied 20 50

Neutral 7 17.5

Dissatisfied 12 30

Total 40 100

0 10 20 30 40 50 60 70

Highly satisfied

satisfied

neutral

dissatisfied

Chart – 5.10 Satisfactions towards Company Facilities

Interpretation: About 50% of respondents are satisfied with the Facilities

provided by the company and 30% are dissatisfied.

5.11 Level of satisfaction of Safety Measures

Opinion Frequency Percentage

Highly satisfied 1 2.5

Satisfied 22 55

Neutral 11 27.5

Dissatisfied 6 15

Total 40 100

Highly satisfied

2%

satisfied 50%

neutral 18%

dissatisfied 30%

Chart – 5.11 Level of satisfaction of Safety Measures

Interpretation: 55% of respondent are satisfied with Safety Measures and

15% of respondents are dissatisfied.

5.12 Security Level of Employees

Opinion Frequency Percentage

Satisfied 15 37.5

Neutral 12 30

Dissatisfied 13 32.5

Total 40 100

Highly satisfied satisfied neutral dissatisfied

0

10

20

30

40

50

60

Chart – 5.12 Security Levels of Employees

Interpretation: From the table it infers 32.5% of respondents are dissatisfied

with the security level and 37.5% are satisfied.

5.13 Level of satisfaction of Work Environment

Opinion Frequency Percentage

Satisfied 20 50

Neutral 16 40

Dissatisfied 4 10

Total 40 100

Chart – 5.13 Level of satisfaction of Work Environment

0

5

10

15

20

25

30

35

40

satisfied neutral dissatisfied

0 10 20 30 40 50 60

satisfied

neutral

dissatisfied

Interpretation: About 50% of respondents are satisfied with the work

environment and 10% of respondents are dissatisfied.

5.14 Satisfaction level of Grievance handling

Opinion Frequency Percentage

Highly satisfied 1 2.5

Satisfied 20 50

Dissatisfied 16 40

Highly dissatisfied 3 7.5

Total 40 100

Chart – 5.14 Satisfaction level of Grievance handling

Interpretation: 50% of respondents are satisfied and 40% are dissatisfied

with the grievance handling.

0

10

20

30

40

50

60

highly satisfied satisfied dissatisfied highly dissatisfied

5.15 Satisfaction about Welfare Measures

Chart – 5.15 Satisfactions about Welfare Measures

Interpretation: 52.5% of respondents are satisfied with the welfare measures

provided by the company and 30% are dissatisfied.

0 10 20 30 40 50 60

satisfied

neutral

dissatisfied

higly dissatisfied

Opinion Frequency Percentage

Satisfied 21 52.5

Neutral 3 7.5

Dissatisfied 12 30

Highly dissatisfied 4 10

Total 40 100

ANALYSIS OF OPINION OF RESPONDENTS REGARDING THEIR

NUMBER OF YEARS OF EXPERIANCE IN THE COMPANY AND LEVEL

OF SATISFACTION

Observed Count Table no: 5.16

CORRELATION TABLE

=

=

=

=

=

= .9022

Number of Year of services Number of employees satisfied

0-1 1

2-5 1

6-10 3

10-19 22

Total 27

Number of years of services X Y XY X2

Y2

0-1 0.5 1 0.5 0.25 1

2-5 3.5 1 3.5 12.25 1

6-10 8 3 24 64 9

10-19 14.5 22 319 210.25 484

Inference: The level of satisfaction is increasing when the number of years of

service increased.

CHAPTER VI

FINDINGS AND SUGGESTIONS

Findings and Suggestions

6.1Findings

It is inferred as most of the employees are working more than 5 years. Almost the

employees are highly satisfied with the medical facilities. Few of the respondents are

dissatisfied with the safety measures and most of them are satisfied.Most of the

employees are satisfied with the working conditions provided by the company. The

respondents are mostly satisfied with the motivation given by the company and also

satisfied with the relation between supervisor and workers. Only few of the

employees are dissatisfied with the relationship between co-workers.

Welfare measures implemented by the company have

impressed most of the employees. Much of the respondents are satisfied with the

canteen facilities and credit facilities provided by the company. The communication

in work place has no effect on work satisfaction.The welfare measures satisfaction has

no effect on work satisfaction. The increase in employee motivation will improve the

productivity and satisfaction in JRT Products. JRT has taken special measures to

relive workers from industrial fatigue and to improve intellectual, cultural and

material conditions of living of the workers.

Labor welfare includes various facilities, services and amenities

provided to workers in order to improve their health, efficiency, economic and social

status.Flexible Labor welfare schemes have been introduced. New welfare measures

are added to the existing ones from time to time. The purpose of labor welfare is to

bring about the development of the whole personality of the workers to improve the

productivity and overall performance.

6.1 Suggestions

1. Management should try to reduce the work load of the employees without

affecting the production capacity or sales volume.

2. To introduce suggestion scheme for the employees that will be highly effective in

improving the morale.

3. It is better if the management should recognize the needs of employees and

encourages employees’ special talents with promotions and salary adjustments.

4. It will be better if the management provides incentives to employees so it will

boost their morale and productivity.

5. Supervisors should maintain coordinal relationship with workers and offers

recognitions of the employees’ efforts and provide needed guidance to workers.

6. It will be better if the management provide performance and potential appraisal in

regularly.

7. Festival allowance is suggested for employees during festival seasons

8. Yearly get together is highly recommendable for up bring employee morale

which will generate more attachment for the company.

9. One of the best employee morale boosters is to know your employees personally.

Be aware if any family member is not well. Inquire about such a member is

particular.

CHAPTER VII

CONCLUSION

Conclusion

Morale is psychological concept. Morale shifts from one person to other person,

industry to industry, level of education, age, nature of work etc. Morale may vary

from very high to very low levels.The study on effect of welfare measures on

employee morale helps the management to know the satisfaction level of the

employees about the welfare measure provided by the company. By this study it is

clear that various factions, who influence morale and productivity of the employees

such as social security measures, welfare facilities, salary status, bonus, health

condition, shift system and recognition of work, are getting much importance.

To conclude employee morale plays very important role in

every organization. Good employee morale helps for the success of every

organization. If an employee has poor morale, there is always a possibility of

employee disharmony and also an effect on the smooth functioning of the

organization.

BIBLOGRAPHY

BOOKS:

Kothari C. R, “Research Methodology”, Published by Tata McGraw-

Hill Publishing Company Ltd, 13th

Edition, 1982.

Gupta S. P etal Gupta M. P, “Business Statistics”, Published by Sultan

Chand & sons, 7th

Edition, 1989.

C. B. Mamoria etal S. V. Gankar, “Personnel Management” Published

by Himalaya Publishing House.

Trevor Marshall, “Boost Employee Morale with an Employee

Incentive Program

WEBSITES:

WWW.JRT ROCK PRODUCTS.COM

http://Ezine Article.com/?expert=Sunil_Walia

http://www.ehow.com/how_4995845_ boost-employee-morale

www.experiment-resources.com/research

methodology.html#ixzz1Fn8oBxqv

APPENDIX

Sir/Madam

I am a management student of C.E.T COLLEGE OF MANAGEMENT SCIENCE

AND TECHNOLOGY,AIRAPURAM conducting a Research on “A STUDY ON

EFFECT OF WELFARE MESURES ON EMPLOYEE MORALE” in partial

fulfillment of the requirement for the award of the degree of B.Com. I would be

grateful if you would kindly spare sometime to answer the queries enclosed here. This

information will be used purely for academic purpose and would be kept confidential.

THE EFFECT OF WELFARE MEASURES ON EMPLOYEE

MORALE IN JRT ROCK PRODUCTS

Name :

Age :

Sex :

Monthly income :

1. How do rate your company

Excellent

Very good

Good

Average

Below average

2. How many years of services you have with this company/

Less than 1 year

Less than 3 years

Less than 5 years

More than 10 years

3. You are happy with the basic salary and other benefits received.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

4. How many hours are you working in a day?

8 hours 9 hours more than 10 hours

5. Any fixed hours of overtime are provided on a daily basis?

Yes no

6. You have received salary increment in the last couple of years.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

7. How supportive is the management in their respective roles?

Very supportive

Supportive

Not supportive

No comments

8. How do you rate your job security level?

Secure unsecure good no comments

9. What is the level of satisfaction with the concerned job?

Satisfied unhappy somehow OK no comments

10. You are fully satisfied with company’s policies and HR practices.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

11. How do you rate your co-worker?

Positive co-operative UN co-operative

12. Medical insurances are provided for you.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

13. Housing allowances are provided for your accommodation.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

14. The company is providing canteen facilities and subsidy for the food.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

15. The company is providing bonus for employees during festival

seasons.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

16. Suitable drinking facilities are provided by the company.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

17. The company has provided separate toilet facilities for men and

women.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

18. Is company expecting any target for your work on a daily basis?

Yes no

19. You are happy with the overall performance of the company.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

20. You feel secure in your employment.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

21. You are provided with a safe working environment-physically &

mentally and are free of harassment.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

22. All the employees were treated equally and with respect and there is

no discrimination.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

23. You are able to maintain balance between your family life and work

life.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

24. The company consistently fosters good employee relations and

morale.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

25. You were committed to this company’s success and take pride in their

success and optimistic about the future of the communication.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

26. The company has better communication system.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

27. You are participating in problem-solving.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

28. You are happy with the employee review system.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

29. Company is conducting annual parties for the employees.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree

30. You are happy with the overall welfare measures provided by the

company.

Strongly agree

Agree

Indifferent

Disagree

Strongly disagree