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The LearningMiles Discovery Process
Four building blocks for the LM Discovery Process
1. Context; the process starts with a trigger challenge, a real challenge the company/organisation needs to solve. An experienced expert needs a creative conflict to be inspired
2. Theories/ideas; what research can bring to solve the challenge
3. Learning experience; to be able to see the problem from a new perspective you need to get out from your own organisation and your own comfort zone
4. The challenge is solved together in dialogue which forms a firm base for shared thinking
3. WorkOut 2Crafting solutions
2 daysMarch
2. Safari Learning
experienceEnvironment &
customerJan/Feb
1. WorkOut 1Trigger challenge
1 dayJanuary
4. Coachingdiscussion2 hours
The Discovery Process, an example
The WorkOut processDay 1 Day 2 Day 3 Day 4
Challenge;1-3 questions presented by credible sponsor
Initial sense-making by the teams
Framework & tools for thinking by external or internal experts
Navigators start-up
Groups organise learning experiences; mystery shopping,observation, interviews. literature search
Crafting solutions
Groupwork starts
Finalisingpresentations
Presentations by groups to sponsor and other exec’s (35 min/ group)
Creative dilemma! Vision Understanding Sense of
delivery
The Steps. The Story
1. First: the Meaningful Problem - the Trouble2. The Problem-owner – the sponsor3. The Framework: the Knowledge and the
Wise Professor4. The Quest – touching, feeling & smelling the
Problem5. Sense-making: crafting the solution6. Glorification – presenting the solution
Reference projects
• Musgrave Management MasterClass• E.On Nordic Development Center, see next
slide
CASE: E.ON NORDIC, DEVELOPMENT CENTER FOR SENIOR MANAGEMENT
• A format for assessing the capacity for strategic development of senior executives.• Strategic context – need for integration between E.ON Sweden and the E.ON group.• Assessment is based on E.ON’s competence model.
Day 1 Day 2 Day 3
Problem
Lunch LunchLunch
Presentations
Group work with assessor
present
Group work with assessor
present
Group work with assessor
present
Group work with assessor
present
360° 24h assignment Feedback ASSESSMENT WORKSHOP