Picking the right tool that matches your community of usersyour community of users

Interactive panel discussion 3.30 p.m. Tuesday, 9th November, 2010

Sally Anderson – Information and Library Services – 9th November, 2010

Industry and Investment NSW

� Formed in 2009 from merger of Department of Primary Industries, State and Regional Development, Energy Division of former Department of Water and Energy

� Partner agencies are Tourism NSW, NSW Food Authority, � Partner agencies are Tourism NSW, NSW Food Authority, Screen NSW, Forests NSW, Rural Assistance Authority, Game Council of NSW and Mine Subsidence Board

� Aims of the Department are to attract investment to NSW and support industries by offering technical expertise and scientific capabilities

Industry and Investment and Library 2.0� What we have understood and introduced based

on evidence from our clients of usefulness in the work environment

� What the library staff themselves have used to communicate among themselves and demonstrated to their clients

Considerations for the right tool for our community of users and potential users

� Time and relevance to the client� Why does a tool “work” for us or not “ work” for us� Need for a commitment from staff� Support of management is critical

Social media now absorbs a quarter of the time US online users spend online ( “Social Media Syphoning 25% of US Online Time –Neilsen ( 2010) ( “Social Media Syphoning 25% of US Online Time –Neilsen ( 2010)

“ A profession steeped in decades of a culture of control and predictability will need to continue moving towards embracing facilitation and ambiguity ( Maness, 2006 )*

* Maness, Jack M. ( 2006 ) Library 2.0 theory : Web 2.0 and its implications for libraries Webology 3(2)