20
SOCIAL MEDIA ROI MEASURE WHAT MATTERS Paul Prewitt @paulprewitt #sm4edu

Social Media ROI: Measure What Matters

Tags:

Embed Size (px)

DESCRIPTION

Do You Have a FB Page? A Twitter Page? A Social Media Team? So What! Get past the deja vu and focus on what really matters. ROI is business measurement, not alchemy. The key between Marketing & ROI is correlation. Dare to Connect Them!

Citation preview

Page 1: Social Media ROI: Measure What Matters

SOCIAL MEDIA ROI MEASURE WHAT MATTERS

Paul Prewitt @paulprewitt #sm4edu

Page 2: Social Media ROI: Measure What Matters

DO YOU HAVE:

FB PAGE? TWITTER PAGE? SOCIAL MEDIA TEAM?

Page 3: Social Media ROI: Measure What Matters

SO WHAT?

Page 4: Social Media ROI: Measure What Matters

IS THIS WORKING?

DEJA VU

Other schools have a FB Page

Let’s go Social too!

Who has to “approve” this?

Let’s put PSAs on YouTube!

Page 5: Social Media ROI: Measure What Matters

THE LONG STORY / SHORT

ENGAGEMENT

Page 6: Social Media ROI: Measure What Matters
Page 7: Social Media ROI: Measure What Matters
Page 8: Social Media ROI: Measure What Matters
Page 9: Social Media ROI: Measure What Matters
Page 10: Social Media ROI: Measure What Matters
Page 11: Social Media ROI: Measure What Matters

WHY? SOCIAL MEDIA

IS NOT FREE

ENGAGEMENT = TIME = MONEY = INVESTMENT

Page 12: Social Media ROI: Measure What Matters

RETURN ON INVESTMENT ROI = [GAIN FROM INVESTMENT – COST OF INVESTMENT] /COST OF INVESTMENT

the formula

IF YOUR EQUATION SHOWS A COST IN DOLLARS AND A GAIN AS FACEBOOK LIKES... YOU ARE IN TROUBLE!

Page 13: Social Media ROI: Measure What Matters

INVESTMENT ACTION REACTION NON

FINANCIAL IMPACT

FINANCIAL IMPACT

$$$$ $$$$

INVESTMENT - RETURN RELATIONSHIP

THIS IS VERY IMPORTANT, BUT ROI DOES NOT LIVE HERE.

THE MAGIC WORD IS: CORRELATION

Page 14: Social Media ROI: Measure What Matters

ENGAGEMENT

PROSPECTS

SUPPORTERS

Page 15: Social Media ROI: Measure What Matters

SOCIAL MEDIA ROI MORE THAN % GROWTH

Page 16: Social Media ROI: Measure What Matters

IDENTIFY PROSPECTS IMPROVE PROFILES

Page 17: Social Media ROI: Measure What Matters
Page 18: Social Media ROI: Measure What Matters
Page 19: Social Media ROI: Measure What Matters

SOCIAL INTERACTIONS A PART OF YOUR STORY!

Page 20: Social Media ROI: Measure What Matters

SOCIAL MEDIA ROI DRIVES SUPPORTERS