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Finally Get Twitter

Twitter 101 for the Kelowna Chamber of Commerce

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Here are my slides for the Twitter presentation at the Kelowna Chamber of Commerce

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Page 1: Twitter 101 for the Kelowna Chamber of Commerce

Finally Get

Twitter

Page 2: Twitter 101 for the Kelowna Chamber of Commerce

Frithjof [fridge-off]Petscheleit

Page 3: Twitter 101 for the Kelowna Chamber of Commerce

Set up your account

right

Followers and following

Making sense in 140

characters

#Hashtags

Page 4: Twitter 101 for the Kelowna Chamber of Commerce

Discuss Inform Share Broadcast

Learning Research Discovering Information

Why Twitter?

Follow to Listen Reach Followers

Page 5: Twitter 101 for the Kelowna Chamber of Commerce

Twitter is a networking tool

Page 6: Twitter 101 for the Kelowna Chamber of Commerce

What to do with Twitter? Customer Service Marketing Market Research Promotion Share resources Network Ask Questions Listen…….

http://tweet4ok.com/top-uses-for-twitter/

Page 7: Twitter 101 for the Kelowna Chamber of Commerce

Social Media Strategy Attract ambassadors Be human Connect Become a “Thought Leader” Build trust Social Media is part of your “brand” “Marketing doesn’t spread, stories do!”

Page 8: Twitter 101 for the Kelowna Chamber of Commerce

Who do you want to meet?

Resources Ambassadors

Share information valuable to you

Easy to read Well researched Your topics Your style Local (?)

Large network Eager to share Authority Follow back Responsive Track record

Page 9: Twitter 101 for the Kelowna Chamber of Commerce

Set up your Twitter Profile @yourname

◦ Short◦ Unique◦ Try to stay away from Numbers and _◦ Branding◦ Easy to type◦ Easy to remember

Page 10: Twitter 101 for the Kelowna Chamber of Commerce

Set up your Twitter Profile

Your Twitter Profile is your Business card First Impressions count!

◦ Consistent Branding◦ Custom Avatar (No egg)◦ Bio◦ Custom Background

Page 11: Twitter 101 for the Kelowna Chamber of Commerce

Set up your Twitter Profile Avatar

◦ Image size 400 x 400 pixel◦ Clear head shot◦ Square Logo◦ Branding◦ No .gif wiggly pictures◦ No dogs, kids, trees……

Many people remember you by your Avatar rather than your name!

Don’t change too often!

Page 12: Twitter 101 for the Kelowna Chamber of Commerce

New Cover Image

Page 13: Twitter 101 for the Kelowna Chamber of Commerce

New Cover Image

Page 14: Twitter 101 for the Kelowna Chamber of Commerce

Protecting your tweets? You can choose

who can see your updates

Why?

The true power of Twitter is in the open platform. Limiting the people that can see your posts

If you want to choose who can read your updates Platforms like Facebook may be a better choice

Page 15: Twitter 101 for the Kelowna Chamber of Commerce

What to Say?

Focus on conversations

@mentions are like email addresses

Listen and learn Share (RT) Build relationships

Page 16: Twitter 101 for the Kelowna Chamber of Commerce

140 Characters

Page 17: Twitter 101 for the Kelowna Chamber of Commerce

RT = Re-tweet Add a comment Credit source Possibly shorten

Why? Get noticed Share information Similar to Facebook “Like”

Page 19: Twitter 101 for the Kelowna Chamber of Commerce