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Anna de Siún,National Development Co-ordinator, Residential Care
A Journey of Change
Our Vision:Building a community
of residential care centres dedicated to continuous quality
improvement in end of life care
“Good end-of-life care is flexible, contemplative and responsive to residents needs in order to
capture the uncertainty associated with increasing dependency, dying and death”
HIQA, 2013
Developing ‘A Journey of Change’
• Build on work already undertaken, both in the RCC and in EoLC nationally.
• Provide RCCs with the tools and skills needed to conduct continuous review and reflection on EOLC after the death of a resident.
• Identifies what is being done well and areas where further development needed.
• Recognising the challenge of change.
• Giving staff the skills and knowledge to implement effective change.
• Facilitate RCCs to identify and access the resources most appropriate to their needs.
How does it work?
Building Excellence
Growing Excellence
Strengthening
Excellence
Building Excellence
• Become part of a community supported by the on-line learning and support network.• Regional On-line Meetings.• Regular bulletins regarding best practice in EOLC.• Webinars.• Depository of up-to-date information on EOL education
and resources.
• Receive the EOLC Toolkit for RCCs.
• Communication with a person who has dementia, care planning, assessment, care after death, bereavement support.
• Receive an EOLC Resource Pack.
• EoL symbol, DVD, posters, bereavement leaflets
• Cost: €250.
• Annual membership to network, €250 per annum thereafter.
Growing Excellence• Receive the EOLC Toolkit and Resource Pack.
• Training on facilitating structured review meetings after the death of a resident.
• Training on change management and utilising the EOLC toolkit.
• Guidance on accessing and using resources and tools necessary to meet identified EOLC needs.
• Receive phone and e-mail support.
• Receive discounted What Matters to Me staff development workshops.
• Membership to the on-line learning and support network.
• Cost: €500
• Annual membership to network, €250 per annum thereafter.
Strengthening Excellence
• An entire continuous quality improvement cycle supported each step with on-site facilitation from IHF.
• Opportunity to reflect on what EOLC means to everyone in the care centre and developing their own vision for EOLC.
• Facilitated retrospective review after death.
• Support to develop and implement individually tailored change projects.
• Optimum use of resources to meet their unique EOLC needs.
• New set of transferable skills in change management/CQI.
• Platform to share learning and best practice.
• Cost: 1,000
• Annual membership to network, €250 per annum thereafter.
“Small things make a big difference”
A Good Death: A Reflection on Ombudsman Complaints
about End of Life Care in Irish Hospitals, 2014
Next Steps
• Two year pilot project.
• Level 3 piloted in 4 geographical areas 2014/2015: Mid-West, South West, Midlands and Dublin.
• Anna de Siún;
087 6310667
