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www.pharm.monash.edu.au Meredith Wiseman Lead Pharmacist, Clinical Informatics Pharmacy Department, Alfred Health Professor Michael Dooley Director of Pharmacy, Alfred Health Professor of Clinical Pharmacy Faculty of Pharmacy and Pharmaceutical Science, Monash University Integrating Advanced Practice Roles into Future Plans for eMM

Meredith Wiseman - Alfred Health

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Page 1: Meredith Wiseman - Alfred Health

www.pharm.monash.edu.au

Meredith Wiseman

Lead Pharmacist, Clinical Informatics

Pharmacy Department, Alfred Health

Professor Michael Dooley

Director of Pharmacy, Alfred Health

Professor of Clinical Pharmacy

Faculty of Pharmacy and Pharmaceutical Science, Monash University

Integrating Advanced Practice Roles into Future Plans

for eMM

Page 2: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Page 3: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Cerner Medication

Management solutions

– March 2018

Page 4: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Cerner Medication

Management solutions

– March 2018

Page 5: Meredith Wiseman - Alfred Health

eMM project timeline

Page 6: Meredith Wiseman - Alfred Health

eTQC (eMM) Project team

Page 7: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

Current Future

Page 8: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Disease Management Clinic

Unit based clinical

pharmacy services

Changing clinical practice

Page 9: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Changing clinical practice

Page 10: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 11: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Anticoagulation management

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 12: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Anticoagulation management

Smoking cessation

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 13: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Anticoagulation management

TDM charting

Smoking cessation

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 14: Meredith Wiseman - Alfred Health

Defined scope of practice

Multi-disciplinary support

Formal competency assessment

Formal evaluation

Agreed clinical need

Multi-disciplinary education

Unit based – Team based

Changing clinical practice

Page 15: Meredith Wiseman - Alfred Health

Defined scope of practice

Multi-disciplinary support

Formal competency assessment

Formal evaluation

Agreed clinical need

Multi-disciplinary education

Unit based – Team based

Significant problems with the

dosing of aminoglycosides

and vancomycin

Clinical pharmacists would

make recommendations

regarding levels and dosing

Why couldn’t pharmacists

order the levels and dose

directly on the medication

chart?

Therapeutic drug monitoring

Page 16: Meredith Wiseman - Alfred Health

Therapeutic drug monitoring

Page 17: Meredith Wiseman - Alfred Health
Page 18: Meredith Wiseman - Alfred Health
Page 19: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Anticoagulation management

TDM charting

Smoking cessation

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 20: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

TDM charting

Smoking cessation

Disease Management Clinic

Pre-admission clinic

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Changing clinical practice

Page 21: Meredith Wiseman - Alfred Health

Defined scope of practice

Multi-disciplinary support

Formal competency assessment

Formal evaluation

Agreed clinical need

Multi-disciplinary education

Unit based – Team based

Significant problems with pain

management for patients

commenced on opioids

during admission and

continuing when not needed

Opioid De-escalation

Page 22: Meredith Wiseman - Alfred Health
Page 23: Meredith Wiseman - Alfred Health

Demographic & Baseline Characteristics of the patients

Characteristic Control group (N=98) ODE# group (N=98) P Value

Age (year) – mean (SD) 54.9 (19.3) 53.5 (19.4) 0.61

Male sex – no. (%) 50 (51) 54 (55) 0.67

Hospital LOS - days 8.5 [5,14] 8.0 [5,14] 0.93

Elective admission – no. (%) 54 (55.1) 53 (54.1) 1.00

Pre-existing opioid use – no. (%) 23 (23.5) 30 (30.6) 0.33

Average MOE 24 hours after APS discharge (mg) –

mean (SD)

62.6 (62.6) 68.9 (71.3) 0.11

Resting pain scores* - median [IQR] 4 [3,6] 5 [3,7] 0.12

Adjunct analgesia* – no. (%)

Simple 96 (97.9) 98 (100.0) 0.50

Antineuropathics 52 (53.1) 56 (57.1) 0.67

Other 58 (59.1) 49 (50.0) 0.25

*24 hours after APS discharge; #Pharmacist-led opioid de-

escalation

Opioid De-escalation

% incidence reduction* P value

Nausea or vomiting 14 0.0008

Constipation 43 <0.0001

Sedation 9 0.02

Page 24: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

Smoking cessation clinic

TDM charting

Smoking cessation

Cardiac clinic

Disease Management Clinic

Pre-admission clinic

Lung Transplant

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Haematology clinic

Changing clinical practice

Page 25: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

Smoking cessation clinic

TDM charting

Smoking cessation

Discharge summary

Cardiac clinic

Disease Management Clinic

Pre-admission clinic

Lung Transplant

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Haematology clinic

Changing clinical practice

Page 26: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

Smoking cessation clinic

Stroke call-out

TDM charting

Partnered Pharmacist Medication

Charting Expansion project

Smoking cessation

Discharge summary

IBD clinic

Cardiac clinic

Disease Management Clinic

Pre-admission clinic

Lung Transplant

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Haematology clinic

Changing clinical practice Sepsis call-out

Cellulitis management

Page 27: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Page 28: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Chief Pharmacy Information Officer (CPIO)

Page 29: Meredith Wiseman - Alfred Health

PDF of CHIO PD

CPIO

Page 30: Meredith Wiseman - Alfred Health

Structure of eTQC

reporting lines

Page 31: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Chief Pharmacy Information Officer (CPIO)

Clinical Informatics Services

Page 32: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Chief Pharmacy Information Officer (CPIO)

Clinical Informatics Services

Medication Charting

Page 33: Meredith Wiseman - Alfred Health

Director Pharmacy

Dep Director Pharmacy

Medic

atio

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Senior Management Team

Med Use and Safety Services Clinical Services Corporate Services

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Dep Dir Clin

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III (or Level IV Technician) # Chief Pharmacist Information Officer (CPIO)

III

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CPIO

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Lead

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Informatics

Page 34: Meredith Wiseman - Alfred Health

Defined scope of practice

Multi-disciplinary support

Formal competency assessment

Formal evaluation

Agreed clinical need

Multi-disciplinary education

Unit based – Team based

Significant problems with

medications at admission ie

wrong, delayed, unknown

Pharmacist involvement

traditionally retrospective

Why couldn’t medications get

‘sorted” as soon as the

patient presents

Partnered charting

Page 35: Meredith Wiseman - Alfred Health

• Pharmacist charting credentialing

program was developed with input

from medical and nursing

• Formal guideline developed for

charting model

• Implemented in two weeks

Partnered charting

Page 36: Meredith Wiseman - Alfred Health

36

Partnered charting

Page 37: Meredith Wiseman - Alfred Health

37

Partnered charting

Page 38: Meredith Wiseman - Alfred Health

© 2015 Confidential Draft

Discussion Document

38

Partnered charting

Page 39: Meredith Wiseman - Alfred Health

© 2015 Confidential Draft

Discussion Document

39

Partnered charting

Page 40: Meredith Wiseman - Alfred Health

Partnered charting

Page 41: Meredith Wiseman - Alfred Health

Clinical significance of errors

Pharmacist charting Medical Charting

No. of errors No. of errors P-value

Total 19 1573 <0.0001

Insignificant 11 (0.3%) 904 (20%) <0.0001

Low risk 1 (0.02%) 58 (1%) <0.0001

Moderate risk 6 (0.15%) 292 (7%) <0.0001

High risk 1 (0.02%) 285 (6%) <0.0001

Extreme risk - 34 (0.8%) <0.0001

Partnered charting

Page 42: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advanced practice

eMM

Advanced practice

Current Future

Chief Pharmacy Information Officer (CPIO)

Clinical Informatics Services

24hour Pharmacy Services

Medication Charting

Page 43: Meredith Wiseman - Alfred Health
Page 44: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

Smoking cessation clinic

Stroke call-out

TDM charting

Smoking cessation

Discharge summary

IBD clinic

Cardiac clinic

Disease Management Clinic

Pre-admission clinic

Lung Transplant

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Haematology clinic

Emergency Department Sepsis call-out

Cellulitis management

Trauma call-out

Current: 7am – 9pm service and on call

Page 45: Meredith Wiseman - Alfred Health

Integrating Advanced Practice Roles into Future Plans

for eMM

Advance Pharmacy practice roles requirements in eMM

• Authorisation for charting by pharmacists

• Ability to customise clinical review and documentation to

align with prescribers

• Pharmacy champions to engage, promote and explain our

advance practice roles at all levels.

Page 46: Meredith Wiseman - Alfred Health

2017 2014 2015 2016 2013 2012 2011 2010 2009 2008 2007 2006

Partnered charting

Opioid descalation

Anticoagulation management

Smoking cessation clinic

Stroke call-out

TDM charting

Smoking cessation

Discharge summary

IBD clinic

Cardiac clinic

Disease Management Clinic

Pre-admission clinic

Lung Transplant

Unit based clinical

pharmacy services

Weekend clinical

pharmacy services

Haematology clinic

Emergency Department Sepsis call-out

Cellulitis management

Trauma call-out

Current: 7am – 9pm service and on call

Future: 24hours service

Page 47: Meredith Wiseman - Alfred Health

Medication management systems: Thinking about what to do

Page 48: Meredith Wiseman - Alfred Health

Electronic Medication management systems:

Acknowledgements – Site visits

Princess Alexandra Hospital, Qld

Fiona Stanley Hospital, WA

St. Stephens, Hervey Bay, Qld

Austin Hospital, Vic

Peninsula Health, Vic

Cerner site visits, USA

Canada, Toronto

Thank you!