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Process Excellence and Resilience... Creating Corporate Sustainability
Learnings from Chennai Floods
Daman Dev Sood
COO & Head – Sustainability Practice
Continuity and Resilience
5th Middle East Business & IT Resilience Summit, 20-21 April 2016
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Process Excellence and Resilience... Creating Corporate Sustainability
Intro to Daman
• COO & Head – Sustainability Practice at Continuity and Resilience (CORE)
• Xansa Steria
– Global BC Manager
– India Head - Green
• TCS
– Various roles (development, delivery, program management, quality, business excellence)
• Overall 30+ years in industry
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Process Excellence and Resilience... Creating Corporate Sustainability
Intro to Daman
• Fellow of BCS – The Chartered Institute for IT
• Associate Fellow Member of BCI
• Senior Member of IEEE
• IEEE Ambassador in India
• Member of ASSOCHAM National Councils on Climate Change and Environment & Safety
• India’s
– First BCS Accredited tutor for Green IT
– Most spoken on Green IT
– BCS board member for designing further Green IT courses
• Connect with me via linkedin
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Process Excellence and Resilience... Creating Corporate Sustainability
We First Need To Understand Chennai
Location
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Process Excellence and Resilience... Creating Corporate Sustainability
We First Need To Understand Chennai
Location
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Process Excellence and Resilience... Creating Corporate Sustainability
We First Need To Understand Chennai
Location
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Process Excellence and Resilience... Creating Corporate Sustainability
We First Need To Understand Chennai
Location
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Process Excellence and Resilience... Creating Corporate Sustainability
What Happened?
• One of the worst (heavy) rains in Nov-Dec 2015
• Return Monsoon
• Entire city was paralysed
• Literally nothing moved, except the water all over
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Process Excellence and Resilience... Creating Corporate Sustainability
The Impact
• Chennai – the water scarce city became water rich!
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Process Excellence and Resilience... Creating Corporate Sustainability
The Old Story
• Parking in the basement
• Generator set in the basement
• Electrical sub-systems in the basement
• Datacenters in the basement
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Process Excellence and Resilience... Creating Corporate Sustainability
Chennai – A Big Business City
Manufacturing IT/ ITeS
Ashok Leyland Cognizant
Hyundai TCS
Ford Infosys
BMW Polaris
Nissan Tech Mahindra
TVS Oracle
Renault Hewaware Technologies
All had to shut production All had to invoke BCM Plan
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Process Excellence and Resilience... Creating Corporate Sustainability
Airport Was Flooded
• A theory says that the vast open land of the airport actually
provided good drain – else the situation could have been
worse!
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Process Excellence and Resilience... Creating Corporate Sustainability
Vehicles and Houses Got Washed Away
• Insurance companies wont pay!
• Force majeure – meaning "superior force", chance occurrence, unavoidable
accident",[is a common clause in contracts that essentially frees both parties from
liability or obligation when an extraordinary event or circumstance beyond the
control of the parties, such as a war, strike, riot, crime, or an event described by
the legal term act of God (hurricane, flood, earthquake, volcanic eruption, etc.),
prevents one or both parties from fulfilling their obligations under the contract. In
practice, most force majeure clauses do not excuse a party's non-performance
entirely, but only suspend it for the duration of the force majeure.
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Process Excellence and Resilience... Creating Corporate Sustainability
Continuity and Resilience (CORE)
ISO 22301 BCM Consulting Firm
Presentations by speakers at the
5th Middle East Business & IT Resilience Summit
20 – 21 April 2016 – Palace Hotel DownTown Dubai
Our Contact Details:
INDIA UAE
Continuity and Resilience
Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019
Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535
Email: [email protected]
Continuity and Resilience
P. O. Box 127557 Abu Dhabi, United Arab Emirates
Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888
Email: [email protected]
Please write to us if you would like to get in touch with the Speaker
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Process Excellence and Resilience... Creating Corporate Sustainability
What Has Changed?
• Mutual Aid Agreements
• Whatsapp – boon or bane!
• Radio Channels
• People who fled the city have started coming back – in
search of jobs
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Process Excellence and Resilience... Creating Corporate Sustainability
What Has Changed?
The poor are generally/ easy victims of such disasters, this one
didn’t spare even the middle and the upper class – this seems
to be the changing face of disasters.
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Process Excellence and Resilience... Creating Corporate Sustainability
Cause
• We – the people?
• Three big flooding events in last three-four years
• Uttrakhand (North of India)
• Srinagar (North of India)
• Chennai (North of India)
• Unplanned development of the city
• What do we say about recent flooding in Dubai?
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Process Excellence and Resilience... Creating Corporate Sustainability
Way Forward
• Increase resilience at all levels
• People
• Buildings
• IT
• Utilities
• Society
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Process Excellence and Resilience... Creating Corporate Sustainability
Thanks! Let us stay in touch
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Process Excellence and Resilience... Creating Corporate Sustainability
Continuity and Resilience (CORE)
ISO 22301 BCM Consulting Firm
Presentations by speakers at the
5th Middle East Business & IT Resilience Summit
20 – 21 April 2016 – Palace Hotel DownTown Dubai
Our Contact Details:
INDIA UAE
Continuity and Resilience
Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019
Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535
Email: [email protected]
Continuity and Resilience
P. O. Box 127557 Abu Dhabi, United Arab Emirates
Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888
Email: [email protected]
Please write to us if you would like to get in touch with the Speaker
