Leadership

1

People Leadership

2

• What are some challenging situations while handling people issues?

Team Think

Phases of a ‘Coaching Dialogue’

Preparation Enabling Constructive Feedback

Action Planning Follow-up

Preparing for Conversations

Self Analysis

Questionnaire

Strengths: • What strengths do you have? • What do you do better than anyone else? • What unique resources do you have access to? • What do people see in you as your strengths?

Opportunities: • Where are the good opportunities facing you? • What are the interesting trends you are aware of?

Threats: • What obstacles do you

face? • What is your competition

doing? • Threats of future change• Threat from your

weaknesses?

Weaknesses: • What could you

improve? • What should you

avoid? • What are the people

issues?

SWOT Analysis

7

Enabling Constructive Conversations

What are Interferences?

• There are external interferences:– Projects– Client issues– Organization’s policies

• There are internal interferences:– Thoughts– Feelings– Values– Beliefs– All of these create mindsets

Maslow's Hierarchy of Needs

10

Mas

low,

A. H

. (19

43). 

A Th

eory

of H

uman

Mot

ivat

ion

. Psy

chol

ogic

al R

evie

w, 5

0(4)

, 370

-96.

• Feedback should be structured in 3 parts:

1. What worked?2. What did not work or

got stuck?3. What should be done

differently?

• Sandwich Feedback

Effective Feedback

Action Planning and Follow-up