29

Organization Culture at Semco

Embed Size (px)

Citation preview

Page 1: Organization Culture at Semco
Page 2: Organization Culture at Semco

“At some point, you have to make a decision.Boundaries don’t keep other people out. They fence you in.Life is messy. But that’s how we are made.So, you can waste your lives drawing lines or you can live your life crossing them.” - Meredith Grey

Page 3: Organization Culture at Semco

“We’ve all learned to go on to our email on Sunday evening and work from home. But very few of us have learned how to go to the movies on Monday afternoon”-Ricardo Semler

Page 4: Organization Culture at Semco

LETS TAKE A TRIP UP THE MEMORY LANE

1953ANTIONIO CURT SEMLER FOUNDED SEMCO

1960-1970’sSEMCO WAS A MAINLY A MANAFACTURER OF MARINE PUMPS

1960’SHIERARCHICAL ORGANIZATION WITH 12 LEVELS OF MANAGEMENT. “FEAR WAS THE GOVERING PRINCIPLE”

1980ENTER RICARDOHE CHANGED THE ENTIRE STRUCTURE OF THE ORGANIZATION

Page 5: Organization Culture at Semco

CHANGES

People set their own working

hours

Workers choose their managers

and evaluate them twice in a

year

21 page “Survival Manual”

Profit sharing

No receptionists, secretaries or

personal assistants

No headquarters, No job titles

No mission statement

People set their own salaries

Page 6: Organization Culture at Semco

SBU’S OF SEMCO

Page 7: Organization Culture at Semco

Manufactures pumps, industrial dish washers, cooling units, industrial machinery

Runs office buildings’ data centers

Provides consulting services on environmental issues,

Creates software for Internet applications, ATM services and

Manages human-resources activities for major companies.

What Semco does?

Page 8: Organization Culture at Semco

HOFSTEDE MODEL

Page 9: Organization Culture at Semco

RICARDO SEMLER

Page 10: Organization Culture at Semco

LEADERSHIP STYLE

• Democracy in the organisation • Rotating the CEO position

KEY STRENGHTS

• Recognizing that the people are the most creative and productive when they have a say in the running of the company

BEST DECISION

• To introduce the boldest experiment in management ever successfully taken.

Page 11: Organization Culture at Semco

Management Style of Semler

Participation Ownership Performance

Discipline Empowerment Authority

Accountability

Page 12: Organization Culture at Semco

ORGANIZATION STRUCTURE

"It's a system that puts a lot of weight on leaders because then can no longer simply protect

themselves with symbols of power like closed offices or special parking places. They have to rely exclusively on their ability to generate respect."

Page 13: Organization Culture at Semco

PARTICIPATORY MANAGEMENTFUNCTIONAL STRUCTURE

MATRIX STRUCTURE

LATTICE STRUCTURE

Counsellors

Partners

Associates & Co-ordinates

Page 14: Organization Culture at Semco

"Semco's ongoing transformation is a product of a very simple business philosophy: give people the freedom to do what they want, and over the long haul their successes will outnumber their failures."

Page 15: Organization Culture at Semco

A bonfire of bureaucraci

es

Spin off new

satellite suppliers

Rounding the pyramid

Set your own

salaries and bonus

Appraise your boss

Small, symbolic changes

that make a big

difference

Workers’ committees take on

a manageri

al role

A new leadership network

Profit Sharing

Information

Sharing

THE NEW SEMCO

Page 16: Organization Culture at Semco

Ask someone at Semco “who’s in charge?” and the most likely response will be “no one.”

Semco doesn't plan which businesses to enter. Instead it 'rambles' into new areas by trial, error and argument

ORGANIZATIONAL CULTURE

Page 17: Organization Culture at Semco

Core Values

Linking pay with performance

Autonomy given to employees

Wednesday Voucher

Freedom & Accountability

Three step test for starting a new business

Page 18: Organization Culture at Semco

"Rather than force our people to expand a business beyond its natural limits, we encourage them to start new businesses."

Page 19: Organization Culture at Semco

“Participation gives people control of their work, Profit-Sharing gives them a reason to do it better, and Information tells them what's working and what isn't.”

Page 20: Organization Culture at Semco
Page 21: Organization Culture at Semco
Page 22: Organization Culture at Semco

A person’s appearance is not a factor in hiring or promotion. Everyone knows what he or she likes or needs to wear. Feel at ease — wear only your common sense.”

Page 23: Organization Culture at Semco

ADVANTAGES

DISADVANTAGES

Increase in productivity

Low employee turnover

Motivation & Job satisfaction

Improved Quality and Reduced Cost

Decision making slows down

Security issue

Page 24: Organization Culture at Semco

How it actually works…• Ricardo Semler doesn’t have a current title. The company recently held a party to commemorate the tenth anniversary of the last time he made any decision at all.• The only real rules at Semco - is huge peer pressure and self-discipline.• Semler is more worried that the company's uniqueness will be diluted if it grows too fast or makes too much money. • Semco’s products are so good and its customer service so efficient that 80 percent of its yearly revenues come from repeat customers.

Page 25: Organization Culture at Semco
Page 26: Organization Culture at Semco

Semler's Rules for Management Without Control

Forget about the top line.Never stop being a start-up.Don't be a nanny.Let talent find its place.Make decisions quickly and openly.Partner promiscuously.

Page 27: Organization Culture at Semco

Can Semco’s culture work for Indian Companies?• First, to copy Semco's structure, you need to:• Be convinced that it will work for your company• Be able to change your company's structure• Make it work in practice, with your own people

• In the Semco case, the transition worked because the leadership (Ricardo Semler) owned the company, was young and he found the right associates to lead the change.

• Above all it requires smart, humble and daring managers, willing to change their minds often.

Page 28: Organization Culture at Semco

• One of them is the relationship between the boss and subordinates. The general belief is that in India the relationship is very formal and hierarchical.

• There are instances of companies with the traditional hierarchical model moving to a more decentralized way of functioning.

• Not all of them may be able to make a transition to the "boss less" model.

• A lot of Indian startups are coming up with the flat organizational system.

Page 29: Organization Culture at Semco

Thank You