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Claire Lustig Rochet Bernard Tollec
The XXI century approach for transforming
organisations
Appreciative Inquiry
English version
We have reached the end of « problem solving » as an approach capable of inspiring, mobilizing, and accompanying change in organisations.
Developing organisations in the future will be done through approaches valuing talents and forces, and accelerating collective learning from all the stakeholders.
The beginning of the story (1-3)
The specifics of AI (4-12)
The key principles (13-19)
How to operate: the 5D (20-27)
Appreciative Questioning (28)
Concrete Examples (29-39)
Resources (40-65)
If you want to start (66-73)
5 D
the beginning of the story It all starts in the US in Cleveland in the early 80’s
5 D
1986
1980
First presentation of Cooperrider ’s work on Appreciative Inquiry. His work is first not well
received.
A bit of history
In 1980 an Organizational Development student at Case Western University in Cleveland, David Cooperrider starts a PhD research on the Cleveland Clinic, an 8000 people well known body in the health care industry. His aim is to « explore, describe and propose an action oriented approach to organizational inquiry which is uniquely intended for the study and enhancement of organizational innovation » .Working over 5 years with several teams in the clinic, all levels of management, and functional roles in the organisation, He progressively creates an approach aimed at developing an « egalitarian organisation ». This work has initiated a vast movement worldwide in various contexts : public sector, private businesses, non -profit, education, religious organisations, consulting, personal development, coaching …
Start of Cleveland Clinic project A young student, David
Cooperrider starts work on an Organizational Development
project
Cooperrider finishes his PhD dissertation on Appreciative
Inquiry, giving birth to a new OD approach
The book « Appreciative Management & Leadership ». is published. One of the most
powerful chapters : « Positive Image - Positive Action »
1990
1984
1
If you wish to go further
You may download this entire ebook and watch the video « Appreciative Inquiry : a positive in organisation and leadership transformation »
2
Thank you !
Bernard Tollec www.involve-consulting.com
web TV Involve-Consulting www.appreciative-inquiry.fr
Claire Lustig Rochet www.appreciativetransitions.com/
www.appreciative-inquiry.fr [email protected]
