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THE REI 1440 PROJECT Presented by Kelly Walsh @kelly_ann_walsh Paolo MoAola @paolojr At 02:54 AM Neil P. was Exploring in Paint Mines Interpretive Park

The REI 1440 Project: Curating Outdoor Adventure at SIC2013

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The REI 1440 Project: Curating Outdoor Adventure Paolo Mottola, REI Kelly Walsh, REI REI’s mission is to inspire, educate and outfit for a lifetime of outdoor adventure and stewardship. What does that look like in online social networks? The REI 1440 Project. In this case study presentation, the REI Digital Engagement Team will review its discovery process, partnership with agencies, and successes and challenges in hosting an owned social community.

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Page 1: The REI 1440 Project: Curating Outdoor Adventure at SIC2013

THE  REI  1440  PROJECT  Presented  by    

Kelly  Walsh  @kelly_ann_walsh  Paolo  MoAola  @paolojr  

At 02:54 AM Neil P. was Exploring in Paint Mines Interpretive Park

Page 2: The REI 1440 Project: Curating Outdoor Adventure at SIC2013

At REI, we inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.

At REI, we inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.

At 02:0 PM Jlb B. was Backpacking in John Muir Wilderness

Page 3: The REI 1440 Project: Curating Outdoor Adventure at SIC2013

MEET  THE  REI  SOCIAL  TEAM  @kelly_ann_walsh

@jruckle  

Honorable mentions: internal brand creatives, photo studio, project management, executive support, our Moms

@lux2  

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At 02:32 AM David C. was Skiing in Glennallen

THE  OBJECTIVE  Make REI an integral part of what our target audience loves to do most: Browse, capture and share every minute of their outdoor adventures

 

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THE  INSIGHTS  TARGET AUDIENCE: MILLENIALS 64% take photos on their phone at least monthly

71% access the internet on their phone while outdoors 43% upload photos on social

77% look at other people’s photos

At 04:55 PM Nick B. was Hiking

Page 6: The REI 1440 Project: Curating Outdoor Adventure at SIC2013

At 05:50 PM Jennifer D. was Exploring in Dead Horse Point State Park

THE  IDEA:  1440  PROJECT  A community celebration of every single minute spent outside: - Collectively document every minute throughout a day - Create a rich documentary record of outdoor life      

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RESULTS  STATS

440K+ total site visits & 29% repeat visitors

71% of traffic came from mobile devices

6.6K+ total photos added

55% of total photos were added by repeat users

38% of our most active users are 25-34 year-olds 37% shares from Facebook, 19% email, 14% Tumblr 10% Pinterest, 8% Google+

Millions of Facebook impressions: 6x more likes, 5x more shares, 3x more comments on Facebook Promoted Posts

4000+ total REI mentions on Twitter

2,000+ photos shared on Instagram

300K+ views on YouTube videos

 

ACCOLADES

12/20/12: CSS Awards Site of the Day

1/1/13: Design Links Site of the Day

1/4/13: Fast Company: How REI Put A Bow on Social Marketing and Wowed Customers

1/7/13: Awwwards Site of the Day

1/20/13: Smashing Awards Designs of the Week

1/29/13: The FWA Mobile of the Day

1/29/13: The FWA Site of the Day

2/4/13: Cutting Edge Project of the Week

10/1/13: Adobe Cutting Edge Product of the Year Candidate

 

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THE  GOOD,  BAD  &  UGLY  We  made  it  through  legal!  Including  Privacy  Policy,  Submission  Policy  

Facebook  Login  isn’t  for  everyone  

Nega[ve  feedback  from  pro  photography  community  

Lots  of  traffic,  but  not  integrated  with  REI.com  

Many  opportuni[es  to  layer  campaigns  via  hashtags  

 

 

 

At 3:33 PM Sam M. was Paddling in Mustang Island State Park

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Thank  you.    Find  us  at  

@kelly_ann_walsh  @paolojr  

@REI