Why direct bookers make better lovers

TLearn webinar 13 October 2015

Your hosts

Sean O’Neill Editor-in-chief & moderator

Gene Quinn CEO & producer

Your presenter

Charlie Osmond Chief Tease Triptease

Poll no. 1 Where are you located?

Poll no. 2 What industry segment do you represent?

W h y D i r e c t b o o k e r s m a k e b e t t e r l o v e r s

a b o u t u s

We build digital tools that provide

better experiences and tighter connections

between hoteliers and their guests

All our work is focussed on driving direct bookings

Hotels Guests

the love goes here

Hotels Guests

9

OTA BOOKER not a good lover

10

OTA BOOKER

11

DIRECT

S O W H Y A R E T H E Y B E T T E R I N Y O U R B E D ?

13

Active choice = Loyalty

Communication

Personalisation

GIVE BETTER TO

GET BETTER

A b e t t e r o f f e r

d e l i v e r a s e x p e c t e d

Anticipation

21

22

Personalisation

Direct bookers make better

lovers

T I P S F O R I N C R E A S I N G D I R E C T B O O K I N G S

1 . C l e a r b e n e fi t s

2 . s e e k h i g h c o m p a t i b i l i t y

3 . B e t t e r v i s u a l s t o r y t e l l i n g

4 . s t a r t a c o n v e r s a t i o n

5 . p r o v e y o u r r a t e i s b e s t

Saves guests research time

Encourage immediate direct bookings

5 . p r o v e y o u r r a t e i s b e s t

Be a better lover.

Get better

loving

32 The End

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Q & A

Thank you!

Send your questions and comments to sean@tnooz.com

Replay and presentation of webinar will be available on www.tnooz.com