1. July 2012

2. Imagine, clients with legally complex and context-sensitive challenges needing to have all the answers, even away from the office having a coach who can help you out with all possible cases 3. Casus Coach helps mobile knowledge workers accesscomplex, context-sensitive and multi-facettedinformation when away from the office only within 4touches of their fingertips First mobile application supporting Dutch LocalGovernments and their Social workers 4. Local Government faces budget cuts, ageing personneland an increase in customer/citizen demands Need for tools to make work processes efficient andcost effective Legal and regulatory complexity increases,citizens are looking for a single-point-of-access 5. Law, legislation and case law translated into 1.500+up-to-date situation-based cases Delivers suggestions ready to be put into action,covering all themes of Social Security Accurate, legal-proof, but without extensive use of legaljargon 6. The social worker becomes a Coach, guiding his clientstowards an accurate answer Cross case references and annotations enhancecoaching ability Sharing notes with colleagues supports peer-to-peerknowledge exchange 7. Creates end-user value both in practical content and inthe interface, easily accessible and fun to use Saves time, personnel as well as other costs Improves customer service level and drives efficiency inthe work process 8. Incorporating client specific cases ensures lock-in,increases relevance, and usage Case by case peer-2-peer sharing is a first step tofacilitating a social learning environment Gamification with Cases + Q&A, meets continuous needfor training 9. The Casus Coach concept and brand fits any enterprisewith a mobile knowledge workforce, who is seekingincreased efficiency, while cutting cost Health, environment, safety, financial advisory, International expansion 10. Casus Coach New York 11. Number of Unemployed in New York 850.601 12. Welfare recipients in New York 418.522 13. Food Stamp recipients in New York 215.545 14. Casus Coach delivers ROI and Social Return 15. 15% less civil servants needed to do the job 16. Liability: less money spent on lawyers in case of law suits 17. Time saving and service level increase, civil servantsdeliver the correct juridical solutions on the spot 18. One happy costumer