Essential HRFor Those Who Have Recently Assumed HR Responsibilities

Session Objectives

Understand HR priorities

Learn more about the organization

Identify the requirements of employment laws and workplace policy

Make ethical decisions

Perform job responsibilities successfully

Keepingaccurate records

Administering compensation

and benefits

Promoting and enforcing

policies

Communicatinginformation

Managing new employee

orientation

Recruitingand hiring

Understanding the business

strategy

HRPRIORITIES

Terminatingemployees

Investigatingemployee

complaints

Coordinating and facilitating

training and development

Dealing with service providers

Ensuringcompliance with employment and

safety laws

Handling leaves of absence

HR SHAREDRESPONSIBILITIES

What You Need to Know About the Organization

• Mission, and strategic goals and objectives

• People and processes• Job descriptions and

classifications• Labor markets and

recruiting sources

• Practices and procedures

• Products, services, and customers

• Metrics

What You Need to Know About the Organization (cont.)

• HR communications

• Benefits and compensation

• Performance management

• Safety, health, and wellness programs

• Policy and regulatory issues

• Personnel files

Compliance withLaws and Regulations• Who is protected?

• What is required or prohibited?

• Where can you find more information?

• Are there local, state, and federal laws?

• Who can you contact if you have compliance questions?

• Are there posting requirements?

• What else do you need to tell employees?

• What records must you keep and how long do you have to retain them?

• How do you deal with employee complaints?

• What do you need to know about enforcement agencies, investigations, and penalties for noncompliance?

• Are there posting requirements?

• What else do you need to tell employees?

• What records must you keep and how long do you have to retain them?

• How do you deal with employee complaints?

• What do you need to know about enforcement agencies, investigations, and penalties for noncompliance?

Compliance withLaws and Regulations (cont.)

• Have you read all the organization’s policies?

• What is the purpose of each policy?• How are policies communicated to

employees?• How do policies assist in legal compliance?• What happens when policies change?• What are the consequences of violating

policies?

Workplace Policies• Have you read all the organization’s

policies?• What is the purpose of each policy?• How are policies communicated to

employees?• How do policies assist in legal compliance?• What happens when policies change?• What are the consequences of violating

policies?

Professional Ethics• Confidentiality and trust

• Hiring and compensation

• Discipline and discharge

• Training and development

• Performance evaluations and promotions

Professional Ethics (cont.)

• Employee privacy

• Discrimination

• Relationships within the organization

• Relationships with service providers

HR Basics:True or False?

You have little to do with workplace policies.

You only need to know about employees, not products, services, or customers.

Ethics is not generally an HR issue.

You should be familiar with state and federal employment laws.

HR BasicsDo you understand:

• HR priorities?

• What you need to know about the organization?

• Compliance with employment laws?

• Workplace policies?

• Professional ethics?

HR Communications• Employee handbook

• Management policy manual

• Orientation and training programs

• Brochures, booklets, and payroll stuffers

HR Communications (cont.)

• Posters

• Bulletin boards

• Newsletters

• E-mail, intranet, and Internet

• Memos

• Meetings

• Surveys, questionnaires, and suggestion systems

• Communication with supervisors and managers

HR Communications (cont.)

Completed I-9 FormsW-4, W-2 formsReferences, background check

information

Job interview notes and evaluations

Employment applications, résumés, authorizations for release of information

Signatures acknowledging policy review and receipt

of employee handbook

Job titles, descriptions, and

classifications

• Employment applications, résumés, authorizations for release of information

• Completed I-9 Forms• Job interview notes and evaluations• References, background check information• Job titles, descriptions, and classifications• W-4, W-2 forms• Signatures acknowledging policy review

and receipt of employee handbook

Recordkeeping

Leaves of absenceTraining Documentation

Exit interview reportsPerformance appraisals,

performance goals

Discipline, grievance, and investigation

reports

Promotions, transfers, and salary historiesInventories of skills and competencies

• Inventories of skills and competencies• Performance appraisals, performance goals• Promotions, transfers, and salary histories• Discipline, grievance, and investigation

reports• Leaves of absence• Training documentation• Exit interview reports

Recordkeeping (cont.)

Recruiting And HiringRecruiting sources include:

• Employment advertisements

• Employment agencies

• Job postings

• Promotions from within

• Applications on file

• Employee referrals

• Job fairs

Recruiting and Hiring (cont.)

• Screening applications and résumés

• Conducting job interviews

• References and background checks

• Hiring the best candidate

Interviewing Job Candidates• Gain relevant

information

• Avoid discriminatory questions

• Conduct with an open mind

• Talk about the organization and the job

• Ask all candidates the same questions

Interviewing Job Candidates (cont.)

• Assess skills, knowledge, and competencies

• Find out about past job experience

• Ask for examples of problems faced in prior jobs and solutions

• Ask about achievements

• Allow applicant to ask questions about the job and organization

Compensation & BenefitsMonetary issues

Payroll practices

Healthcare plans

Disability insurance

Leaves of absence

Compensation & Benefits(cont.)

Retirement plans

Workers’ compensation

Reimbursement accounts

College tuition programs

Employee assistance programs

Orientation and TrainingOrientation programs:

• Supervisory training

• Role of supervisors in employee training

• Regulatory considerations

• Organizational training needs

• Documentation

Orientation and Training (cont.)

Employee training topics:• Sexual harassment• Diversity and

discrimination• Safety and emergency

procedures• Quality and

customer service• Wellness• Specific work skills

and competencies

HR Responsibilities: Matching Quiz

Communication

Recruiting & Hiring

Benefits

Recordkeeping

Orientation

Health plan

W-4 form

Employee handbook

Job Interview

Training &Development

HR ResponsibilitiesDo you understand:

• HR communications?

• Recordkeeping?

• Recruiting and hiring?

• Compensation and benefits?

• Orientation and training?

Key Points to Remember

We depend on you to ensure that we hire, train, and retain well qualified employees

We rely on you to communicate information, administer programs, and promote and help enforce workplace policies

You play a central role in compliance efforts

You must become an expert in all your HR responsibilities