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PiQ Audience Report: UK Supermarkets

Supermarkets Audience Report

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An analysis of the social media audiences of 4 of the UK's top supermarket brands.

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Page 1: Supermarkets Audience Report

PiQ Audience Report: UK Supermarkets

Page 2: Supermarkets Audience Report

About PiQ

Social Media Listening

Poor people insight

 

CRM Customer

interactions only

 

PiQ is built on four foundations:  1. Target audiences not keywords to track customers 24x7  2. Realtime trend detection with audiences without prior knowledge required  

3. Identify influencers within relevant audiences  

4. Deep content analytics at users fingertips  

Market Research

Slow, not addressable

 

PiQ is a simple way to action customer audiences in real-time

.com www.

Page 3: Supermarkets Audience Report

Supermarket Gender Demographics

0  

10  

20  

30  

40  

50  

60  

70  

80  

Asda   Morrisons   Sainsburys   Tesco  

Percen

tage  

Male  

Female  

@Tesco has the highest percentage of Male followers, but women are more likely to follow a supermarket’s account.!

Page 4: Supermarkets Audience Report

Influencer Analysis!

0!5!

10!15!20!25!30!35!40!

Number of Celebrities!

9M!

22M!

11M!

14M!

0!

500!

1000!

1500!

2000!

Number of Power Users!

0!5000!

10000!15000!20000!25000!

Number of Active Users!

0!20000!40000!60000!80000!

100000!120000!

Number of Casual Users!

8M!3M!

17M! 13M!

7M!

4M!

1M!

6M!4M!

1M!

5M!

4M!

Potential!Reach!

Page 5: Supermarkets Audience Report

Follower Influence Analysis – Human Followers

77.40%  

22.60%  

Tesco

79.60%  

20.40%  

Asda

77.40%  

22.60%  

Sainsburys

81.50%  

18.50%  

Morrisons

Human Corporate

Page 6: Supermarkets Audience Report

Celebrity followers!

Ant & Dec 90!

Lord Sugar 93!

David Walliams 88!

Louise Pentland 88!

Nic Haste 80!

Mary Murphy 79!

Kevin Healey 82! Karen Woodham

76!

Luke Hemmings 94!

Boy George 86!

Calum Hood 94!

Joey Essex 90!

Professor Green 90!

Amy Childs 88!

John Prescott 84!

Tom Watson 84!

Sam Bailey 83!

David Walliams 88!

Lord Sugar 93!

David Walliams 88!

Page 7: Supermarkets Audience Report

@Asda Top Power Users!What’s a Power User?

A power user is a very active tweeter who creates a lot of engagement and is sought out for their opinion.

They are not famous ‘celebrities’ but have a high level of influence.

CPI

CPI is the community PeerIndex score. This is a person’s influence within the community only

MORE

People who are particularly influential among your audience but not celebrities can make excellent advocates on social media.

CPI PI Fllwrs Bio

Emily Leary @AMummyToo

90 66 14K Food and lifestyle writer/presenter. Recipe developer. Photographer of stuff. Lots of other things. And a mummy too. BIBs, MADs, LBP, Candis awards finalist.

Jackie Nicole Allum @BockingsElmBabe

90 61 10K UK lifestyle blogger, product reviewer, fur boy mum, VO artist, ex media. Likes salt and vinegar peanuts, glittery nails, and the smell of popcorn. PR Friendly.

Kerry @OhSoAmelia_blog

86 54 8K Mum to my 2 year old daughter Amelia. Baby #2 due Jan 2015. #Blogger // #PRFriendly // #Parentblogger // Follow us on our journey!

Eileen Teo @etspeaksfrom

86 61 6K #Blogger who love #Gadget #Food #Competition #Review #Fashion #BIBs2014 shortlist Video, PR friendly and managing @LichfieldMC http://goo.gl/JebWs

Page 8: Supermarkets Audience Report

@Morrisons Top Power Users!What’s a Power User?

A power user is a very active tweeter who creates a lot of engagement and is sought out for their opinion.

They are not famous ‘celebrities’ but have a high level of influence.

CPI

CPI is the community PeerIndex score. This is a person’s influence within the community only

MORE

People who are particularly influential among your audience but not celebrities can make excellent advocates on social media.

CPI PI Fllwrs Bio

Jackie Nicole Allum @BockingsElmBabe

88 61 10K UK lifestyle blogger, product reviewer, fur boy mum, VO artist, ex media. Likes salt and vinegar peanuts, glittery nails, and the smell of popcorn. PR Friendly.

Eileen Teo @etspeaksfrom

85 61 6K #Blogger who love #Gadget #Food #Competition #Review #Fashion #BIBs2014 shortlist Video, PR friendly and managing @LichfieldMC http://goo.gl/JebWs

Chris @V82Chris

84 63 5K 32 year old Brummie Mummy, I love fine wines and fast food, Shoes, Makeup and Dresses! ♥ Check out my blog ♥

Cheryl Pasquier @Cherylp59

84 62 7K Mum of 3 bilingual kids, keen cook, teacher of teens & online reviewer of ... well, pretty much everything really ! Books, toys, food, days out - you name it !

Page 9: Supermarkets Audience Report

@Sainsburys Top Power Users!What’s a Power User?

A power user is a very active tweeter who creates a lot of engagement and is sought out for their opinion.

They are not famous ‘celebrities’ but have a high level of influence.

CPI

CPI is the community PeerIndex score. This is a person’s influence within the community only

MORE

People who are particularly influential among your audience but not celebrities can make excellent advocates on social media.

CPI PI Fllwrs Bio

Emily Leary @AMummyToo

91 66 14K Food and lifestyle writer/presenter. Recipe developer. Photographer of stuff. Lots of other things. And a mummy too. BIBs, MADs, LBP, Candis awards finalist.

Jackie Nicole Allum @BockingsElmBabe

90 61 10K UK lifestyle blogger, product reviewer, fur boy mum, VO artist, ex media. Likes salt and vinegar peanuts, glittery nails, and the smell of popcorn. PR Friendly.

Fuss Free Helen @FussFreeHelen

89 64 11K Freelance food writer, recipe developer, food stylist, photographer. I like food, cooking and eating. Former financial analyst.

Laura Little Stuff @littlestuff

88 55 10K The Laura half of LittleStuff - the award-winning blog with the best home, family & lifestyle Oooh! stuff for busy parents.

Page 10: Supermarkets Audience Report

@Tesco Top Power Users!What’s a Power User?

A power user is a very active tweeter who creates a lot of engagement and is sought out for their opinion.

They are not famous ‘celebrities’ but have a high level of influence.

CPI

CPI is the community PeerIndex score. This is a person’s influence within the community only

MORE

People who are particularly influential among your audience but not celebrities can make excellent advocates on social media.

CPI PI Fllwrs Bio

Kathryn C @TheThumbsUp

90 56 11K I'm just Me. I love my daughters, Mr. C. & chocolate! 'The Thumbs Up' is self-explanatory really. Some things get 'the thumbs up' & some don't.

Jackie Nicole Allum @BockingsElmBabe

87 61 10K UK lifestyle blogger, product reviewer, fur boy mum, VO artist, ex media. Likes salt and vinegar peanuts, glittery nails, and the smell of popcorn. PR Friendly.

Dodie Clark @doddleoddle

87 68 23K I make videos on the YUTOOBZ. My extra limb is my ukulele. The things that make me happy are strawberry cider, salted popcorn, sunshine and friendlings.

Helen Neale @KiddyCharts

85 63 9K Make ur own kids' charts, parenting advice site; Britmums editor, National Blog Awards 2014 finalist; Parenting with glass of red. Also @stickers_stars blogger

Page 11: Supermarkets Audience Report

Want more?!

Competitors

•  Identify their influencers •  Identify the content which drive their

audience •  Build strategies to beat them

Real-time

•  Track and respond to audience trends in real-time

•  See daily snapshots of audience affinity and content behaviour

•  Benchmark against your competitors

Contact PeerIndex today [email protected]

Follow us on Twitter: @PeerIndex

Read our Blog: blog.peerindex.com

Page 12: Supermarkets Audience Report

.com www.