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Check out the latest edition of our payments focused newsletter for the Asia Pacific region
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Welcome to Transact
In this issue we look at the increasing
popularity of cross border transactions and the
opportunities presented to merchants as
consumers become more willing to purchase
from different countries. I am also pleased to
introduce Fintan Byrne as Executive Vice
President and Managing Director of our
Payment Gateway Solutions business and you
can read our interview with him below.
Please also check out our article on new features and portal enhancements now available
on TNSPay for those merchants using our Web Services API (WSAPI).
If you have any queries about any of the topics discussed in this issue, please do not
hesitate to contact me on +61 29959 0811 or email [email protected].
Katie
In the Hotseat: Fintan Byrne
Fintan Byrne is Executive Vice
President and Managing Director of
TNS’ Payment Gateway Solutions
TNS on Film
Can you say with confidence that you
know how TNS can help simplify the
acceptance and management of
business. We caught up with Fintan to
discuss TNS’ global strategy and how
changing consumer behavior is
affecting retailers.
Read the interview here
payments? Check out our new
animated short video which gives an
overview of our role in the payments
industry.
Click here to watch
Retailers Missing Out on Cross
Border eCommerce Boom
The unprecedented growth in cross border
eCommerce will see 16% of all online
shopping transactions made with foreign
retailers this year, totaling an impressive
$112bn. By 2018 this is expected to rise to
over $320bn annually, however, many
merchants in Australia, New Zealand and across Asia will not see any benefits from this
because they are being held back by complex factors, such as multiple currencies,
security and speed.
Recent research by The Paypers found:
Australian online shoppers spent more on average per order than anyone else
in the world ($142) in 2013
79% of Australians who shop online currently purchase from overseas sites
Over 25% of Australian online expenditure goes to overseas-based websites
Australia’s import policies are favorable for cross border commerce
Online spending in the international market is growing at a faster rate (15% a year)
than domestic online sales (10% a year)
We spent time with John Banfield, TNS’ Senior Vice President and General Manager of
the Asia Pacific Payments Division, to learn more about the opportunities and challenges
presented by cross border eCommerce and what steps retailers can take to claim their
piece of this market.
Read the interview here
New TNSPay Features
To simplify the experience of accepting
card payments the TNSPay Payment
Gateway is being enhanced. You may
have already noticed additional
features, user interface enhancements
and changes to existing functionality,
such as search, reconciliation and order
creation. When you log into the
Merchant Administration Portal you
will find a:
User friendly dashboard
showing key performance data
and transaction history.
Merchant news area providing
details of new features, events
and discussions.
Sophisticated search tool that
makes it easier to find individual
transactions, reconcile data and
tailor reporting.
Additional fields have been
added to collect a greater level
of customer information via the
‘Virtual Terminal’ for MOTO
transactions.
A range of additional features will also
be available upon request, including a
notification service, hosted payment
pages, storage of card data,
Heartbleed Update
When news of the Heartbleed SSL
Security Bug spread at the beginning of
April, TNS’ Security and Operations
teams quickly sprang into action to
ensure the confidentiality, integrity and
availability of sensitive cardholder data
on our network.
TNS’ internet-facing services were
unaffected by the Heartbleed Bug.
There are a number of TNS and open-
source applications in use on the TNS
network which utilize OpenSSL
cryptography libraries, where the
vulnerability existed, however, analysis
and scanning confirmed that no TNS
internal applications were susceptible
to the bug.
This event has led many customers to
ask us what would have happened if we
had been affected so we caught up with
Kent Kling, TNS' Vice President of
Global Security, to find out more.
Read the interview here.
MasterPass online and advanced
reporting capabilities.
Click here to learn more
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