1. Every Pet, Every Parent, Every Time Trinity Autumn
Stone
2. History Founded in 1986 by Jim and Janice Dougherty In 1987,
opened their first two stores in Arizona PetSmart Charities, Inc.,
a nonprofit organization thats dedicated to ending euthanasia and
finding homes for homeless pets Went public in 1993 on the NASDAQ
market
3. History In 1996, PetSmart made their Internet debut Added
pet boarding services, PetsHotels in 2000 As of today, there are
over than 1,192 pet stores in the United States, Canada and Puerto
Rico with over 184 in-store PetsHotel facilities
4. The Vision of PetSmart
5. What is PetSmarts strategy? To be the preferred provider for
the lifetime needs of pets Create differentiation that drives brand
preference Offer superior customer service Focus on operating
excellence Grow our pet services business Add stores and provide
the right store format to meet the needs of our customers