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Itella RussiaCompany Presentation
Table of contents
2015
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
• Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance via partners
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
Itella in Russia2
Posti Group
• Since 1638, former Finland Post Corporation
• 370+ years of unique corporate history
• Services:
− Postal services
− Logistics services
− eCommerce services
− Financial process services
• Posti Group in figures
‒ Turnover: € 1,859 mio (2014)
‒ Operations: 11 countries in Eurasia*
‒ 23,000 employees (2014)
2015 Itella in RussiaItella in Russia3
Itella is part of Posti Group Corporation
Group result in 2014
2015 Itella in Russia
industryThe best workplace Facilities
Regional Facilities
4
Key figures for Posti Group Jan-Dec 2014 Jan-Dec 2013
Net sales, EUR million 1,858.7 1,976.8
Operating result (non-IFRS), EUR million* 50.8 50.5
Operating result (EBIT), EUR million 5.8 9.9
Average number of employees 24,617 27,253
* Non-IFRS = before non-recurring items
Posti network
2015
• Helsinki
• Lahti
• Kotka
• Tampere
• Turku
• Oulu
• Kuopio
• Stockholm
• Jonköping
• Borås
• Oslo
• Kristiansand
• Bergen
• Stavanger
• Hvidovre
• Kolding
• Risskov
• Vilnius
• Klaipeda
• Kaunas
• Riga • Tallinn
Finland Sweden Norway Denmark Lithuania Latvia Estonia
Itella Logistics Agent
Itella in Russia
Itella’s network in Russia
• St. Petersburg
• Moscow
• Rostov-on-Don
• Novorossiysk
• Samara
• Ekaterinburg
• Novosibirsk
• Vladivostok
45 warehouses in 8 countries with total
area 1 million m²
5
Table of contents
2015 Itella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
6
Itella in Russia
Foundation
• In Russia since 2006
• In 2008 acquisition of “National Logistics Company”
(“NLC” – on the market since 1995)
Offices and employees
• Around 3,500 employees
• 9 offices in Russia
Facilities and certificates
• 16 “A class” warehouses with total area of 512,000 m²
• ISO 9001 and 14001, TAPA
Full service range
• Contract logistics (storage and handling)
• Road, air, sea, rail freight and Intermodal deliveries
• Services for eCommerce
• Customs clearance via partners
Industry expertise
• Extensive industry expertise (automotive spare parts,
DIY, FMCG-food and non-food, fashion, consumer
electronics, pharmaceuticals, manufacturing, etc.)
20157 Itella in Russia
19 years of experience in Russia
2015 Itella in Russia
Construction of the 1st NLC Warehouse in Moscow
Launch of pharmaceutical storage service
Initiation of freight forwarding services
Certification ISO 9000:2001
Construction of first regional terminal in Novosibirsk
Regional expansion to Vladivostok, Samara, Yekaterinburg and Rostov-on-Don
Acquisition by Itella
Launch of domestic and international services
Itella Russia became an independent business group within Itella
Air freight, LTL services and logistic solutions for e-commerce
1995-1999
2000-2004
2005-2007
2008-20102010-2014
Itella - Market leader from 15,000 pallets to 515,000 m² in only 19 years
8
Organizational structure
2015 Itella in Russia
Warehouse
production
Engineering
group
Project
department
Education
department
Client support
Sales and
development
Marketing and PR
Airfreight
Sea freight and
intermodal
Vehicle fleet
Road delivery
Operation
department
20 employees
Competence
center
Transport
department
205 employees
Technologies
department
Purchasing
department
6 employees
Quality
department
11 employees
HR
department
45 employees
IT department
50 employees
Economic
security
250 employees
Financial
department
40 employees
Legal
department
25 employees
Production
department
2000
employees
General Director,
Nikolai Voinov
Business
development
department
20 employees
Itella in Russia9
2015 Itella in Russia
Locations in Russia
Our offices and warehouses are located in all major regions of Russia.
10
Rostov-on-Don SamaraEkaterinburg
Novosibirsk Vladivostok
St. Petersburg
Moscow
Novorossiysk
Warehouse + office
Operational office
Scope of services
2015
• International and
domestic road
transportation
• Full Truck Load (FTL)
• Less Truck Load (LTL)
• Consolidation and
deconsolidation services
• Customs clearance via
partners
• Cargo insurance
• Wide geographical
coverage
• International inbound
and outbound air freight
• Door-to-door Express
delivery throughout
Russia
• Domestic air delivery
across Russia
• Customs clearance via
partners
Transport
Sea and intermodalAir freightRoad freight Rail freight
• Safe storage
• Special temperature
storage
• Cargo handling at
warehouse
• Supplementary
services
• 24/7 security
Contract Logistic
Warehousing
• Short-sea service ex.
Europe to Russia
• Deep-sea to Russia via
Baltic ports
• Intermodal service ex.
China and South-East
Asia to Russia via Far
East sea ports
• Oversized and heavy
cargo transportation
• Customs clearance via
partners
• FCL and LCL domestic
services
• Shipping in full rail
wagons (68 tons
capacity)
• Oversized and heavy
cargo transportation
• Customs clearance via
partners
Itella in Russia11
Table of contents
2015 Itella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
12
Contract logistics
• Warehousing services
• Handling services
• Wide range of supplementary services
• 16 warehouses across Russia (512 000 m²)
• All warehouses class “A”
• Around 3,500 employees
Our advantages
• Advanced expertise in various product groups
since 1995
• Biggest 3 PL operator in Russia
• Warehouse coverage across entire Russia
• Advanced infrastructure to run complex
operations
2015
Itella provides full range of services for development and
running of supply chains
Itella in Russia13 Itella in Russia
Basic services: warehousing
and handling
Warehousing
• Warehousing services to meet temperature
conditions according to customers’ need
• Address storage (rack, floor, mezzanine, fine-
meshed storage)
• Oversized and heavyweight cargo storage
• Cross-docking operations
Handling
• Loading – unloading of palletized and bulk goods
• Labelling in Russian
• Usage of RF terminals
• Stock control: periodical count, cycle count,
claims investigation
• Picking by pallet, case, unit
• Picking of sets and kits
• Reports for customer (optionally EDI interfaced)
2015 Itella in Russia14 Itella in Russia
Supplementary services
Pre-sale preparation
• Co-packing
• Stickering and Labeling
• Preparations of various sets and kits
Special multifunctional 4-th tiers mezzanine area
• Storage of small units and expensive units
• Picking by piece
• Various replenishment schemes
• Retail orders preparation
• Handling of fashion, retail, expensive watches,
expensive cosmetics
2015 Itella in Russia15
Supplementary services
Co-Packing Operations
• Gift sets assembly
• Polyolefine or PVC cover
• Polyfilm cover
• Package sealing and banners
• Promotional displays production
• Labeling
• Binding with Glue gun
• Shrinkable film cover
• Banding
• Change of content: kitting
2015 Itella in Russia16
Security
• Check points along perimeter
• CCTV system providing overall view of the
facilities. Min 30 day retention of all CCTV
VCR tapes
• 24 hours 7 days a week
• Security control at access to the main office
and warehouse
• Sprinkler fire suppression system
Security is provided according to class “A”
standards
2015 Itella in Russia17
IT systems
Warehouse Management System
‒ PSI
‒ Advantics
‒ Manhattan
‒ EDI connecting with Oracle, SAP, JDE, etc.
FIFO, FEFO handling: by expiration dates, storage
terms, lot numbers, etc.
Assignment of tasks for each loader, radio
communication
WMS meets the latest class “A” standards.
2015 Itella in Russia18
Warehouse facilities in Russia
2015 Itella in Russia
1. Terminal “Krekshino”
2. Terminal “Odintsovo”
3. Terminal “Khimki”
4. Terminal “Chernaya Gryaz”
5. Terminal “Pushkino”
6. Terminal “Domodedovo”
1. St Petersburg
2. Samara
3. Rostov-on-Don
4. Yekaterinburg
5. Novosibirsk
6. Vladivostok
Moscow facilities Regional facilities
430,000 m² 82,000 m²
Total warehouse area in Russia: 512 000 m²
19
Locations: Moscow region
2015 Itella in Russia
1. Krekshino
2. Odintsovo
3. Khimki
4. Chernaya Gryaz
5. Pushkino
6. Domodedovo4
Itella covers all strategically
important directions and
has “Class A” facilities
nearby main highways.
• M4 - Don
• M1 - Minsk
• M10 - St. Petersburg
• M8 - ArkhangelskM4
M1
M10 M8
M5
Moscow2
1
3 5
6
20
Moscow region warehouses
2015
All warehouses feature:
• A-class, standalone, modern high-tech facility with different types
of goods warehousing and offices
• Sorting, labeling and packaging VAS
• 12 m storage rack, height up to 2,5 m
• 24/7 security, surveillance, video recording
• Full-risk insurance coverage
• Uninterrupted operations:
– 24/7 cargo processing
– Autonomous life support system (boiler installation, diesel
power-generation plant)
– Fire suppression system
– Automatic loading/unloading gates with hydraulic ramps
• WMS provides real-time processing of cargo storage and
transportation data and export/import of data between the
customer’s record-keeping system and the warehouse
management system
Krekshino (AB, C, 2A, K2K)
• Warehouse area 205 000 m2
• Mezzanine area 37 300 m2
• Office space 18 000 m2
Lesnoy
• Warehouse area 38 000 m2
• Mezzanine area 6 000 m2
• Office space 5 100 m2
Pushkino
• Warehouse area 62 000 m2
• Mezzanine area 6 600 m2
• Office space 2 600 m2
Domodedovo
• Warehouse area 37 000 m2
• Mezzanine area 7 000 m2
• Office space 2 700 m2
Chernaya Graz
• Warehouse area 18 000 m2
• Mezzanine area 1 000 m2
• Office space 600 m2
Khimki
• Warehouse area 70 000 m2
• Mezzanine area 23 000 m2
• Office space 3 500 m2
21 Itella in Russia
St. Petersburg region warehouses
2015 Itella in Russia
Shushary
• Warehouse area 12 000 m2
• Mezzanine area 600 m2
Olgino
• Warehouse area 15 000 m2
Warehouse feature:
• A-class, standalone modern high-tech facility with different types of goods warehousing and offices
• Sorting, labeling and packaging VAS
• 12 m storage rack, height up to 2,5 m
• 24/7 security, surveillance, video recording
• Full-risk insurance coverage
• Uninterrupted operations:
– 24/7 cargo processing
– Autonomous life support system (boiler installation, diesel power-generation plant)
– Fire suppression system
– Automatic loading/unloading gates with hydraulic ramps
• WMS provides real-time processing of cargo storage and
transportation data and export/import of data between the customer’s
record-keeping system and the warehouse management system
22
2015 Itella in RussiaItella in Russia
Other regional warehouses
Rostov-on-Don Warehouse, Bataysk
• Warehouse area 10 000 m2
• Mezzanine area 1 000 m2
• Office space 450 m2
Samara Warehouse
• Warehouse area 6 000 m2
• Office space 700 m2
Ekaterinburg Warehouse
• Warehouse area 14 000 m2
• Mezzanine area 2 600 m2
• Office space 900 m2
Novosibirsk Warehouse
• Warehouse area: 20 000 m2
• Mezzanine area 1 800 m2
• Office space 1 000 m2
• Direct rail access
Vladivostok Warehouse
• Warehouse area 6 000 m2
• Mezzanine area 400 m2
• Office space: 800 m2
• Direct rail access
All warehouses feature:
• A-class, standalone modern high-tech facility with different types of
goods warehousing and offices
• Sorting, labeling and packaging VAS
• 12 m storage rack, height up to 2,5 m
• 24/7 security, surveillance, video recording
• Full-risk insurance coverage
• Uninterrupted operations:
– 24/7 cargo processing
– Autonomous life support system (boiler installation, diesel
power-generation plant)
– Fire suppression system
– Automatic loading/unloading gates with hydraulic loading ramps
• WMS provides real-time processing of cargo storage and
transportation data and export/import of data between the customer’s
record-keeping system and the warehouse management system
23
Table of contents
2015 Itella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
24
Transportation services
Itella provides international and domestic cargo transportation
services by all means of over-land, sea and air transport.
Road freight
Sea freight
Rail freight
Air freight
Our advantages
• Wide geographical coverage
• Efficient, high quality operations
• Wide expertise
• Highly qualified and committed team
• Individual approach to each customer
2015 Itella in Russia25 Itella in Russia
Road freight
– Transport options
• International FTL and LTL delivery
• Domestic FTL and LTL delivery
• Freight forwarding of goods
• Transportation of ADR сargo
• Thermo truck delivery
• Oversized cargo transportation
• Cross-docking operations
• Customs clearance via partners
• Final mile delivery
• Cargo insurance
• Preparation and documents control
• Temporary storage of road freight shipments
Full-Truck-Load (FTL)
Less-Truck-Load (LTL)
2015 Itella in Russia26
2015 Itella in Russia
Vladivostok
Novosibirsk
Ekaterinburg
Samara
Moscow
Rostov-on-Don
RussiaSt. Petersburg
Novorossiysk
Nordic
countries
International
connections
from Europe
and CIS
International
connections
from Russia to
CIS
27
Road freightReliable road transport
• International and domestic Full Truck Loads (FTL)
• International and domestic Less than Truck Loads (LTL)
St Petersburg
Rostov-On-Don Samara
Ekaterinburg
Nobosibirsk
Moscow
Nizhny Novgorod
Kazan
Delivery Options:
• Door-to-door
• Terminal-to door
• Terminal-to Terminal
Itella Domestic LTL network
Itella Direct line hauls
300 km Delivery Area
2015 Itella Россия28
Itella designed and is developing LTL network based on
current infrastructure covering general cities in RU Regions
Itella in Russia
Departure Days: week 1
Mon Tue Wed Thu Fri Sat San Mon Tue Wed Thu Fri Sat San Mon Tue Wed Thu Fri Sat San
Delivery Days: week 1 Delivery Days: week 2
Looking to TRUCK sequence number customer may define available day of Departure and the day of Delivery
Itella delivers the LTL trucks twice a week from Moscow to Kazan by Mondays and Thursdays. The estimated time of arrival (ETA) to Customer is Wednesday at week 1 and Monday at week 2
Delivery from Moscow to Kazan
Example:
Delivery Schedule:
from Terminal to Receiver
1 2Voronezh
1Ekaterinburg
1
1
Kazan
Novosibirsk
Omsk
3
2
3
Rostov-on-Don 2
Samara
2
2
1
Surgut
St. Petersburg
Yaroslavl
1
2
2
2
3
3
2
1
1
1
1
1
1
1
2
2
4 5
1
1
1
2 3
2
1
1
2
1
4
2
2
5
1
3
2
2 3
2
2
3
X-dock process Itella (Regions)
Itella X-dock in MOW
Itella X-dock in Region
GOODS
PL, TORG-12
Supplier 2, 3…
Supplier 1
DC/customer WHS
Whs/DC
,
1
1
1а
23 4
5а
6
2. Goods handled at Itella warehouse
• Labeling
• Consolidation of shipments as per date of shipment
and schedule
3. Cargo delivered to regions according to adjusted transit times
4. Cargo prepared for sending to final consignee
• Itella plans delivery to consignee as per agreed time of
delivery
5. Door delivery at agreed time
• Lift up of goods by driver
(subject to agreement)
• Hand over of goods per number
of boxes excl. content
inspection
• Itella returns the customer set of
docs: packing list and TORG-12
1. Pick-up of goods at supplier warehouse/customer at
agreed time
• Loading by warehouse personnel
• Acceptance by № of boxes
• Packing list is provided by warehouse
• Possible hand over of TORG-12 with cargo
+ =
Stores
5
30
Delivery process to chain stores
Supplier 2, 3…
Supplier 1
WHS/DC
1
1
1а
2. Goods handled at Itella warehouse
• Labeling
• Consolidation of shipments as
per date of shipment and
schedule
• Cargo prepared for sending to
final consignee
3. According to adjusted delivery
time to each point Itella develops
route of delivery
1. Pick-up of goods at supplier warehouse/customer
at agreed time
• Loading by warehouse personnel
• Acceptance by № of boxes
• Packing list is provided by warehouse
• Possible hand over of TORG-12 with cargo
Itella X-dock Khimki
+ =
2
Delivery route 1
Delivery route 2
4. Door delivery at agreed time
• Lift up of goods by driver (subject to agreement)
• Hand over of goods per number of boxes excl. content inspection
• Itella returns the customer set of docs: packing list and TORG-12
Delivery route 3
43
31
Main Advantages of Itella service
• Goods to be prepared by WH at definite day/timeFixed Cut-off time & Days
• Easy planning of goods availability at consigneesFixed Transit Time
• Shipment will be delivered to agreed day and TIME SLOT to consigneeTime Definite delivery
• Shipments are delivered by Transportation Waybill (TN)
• Torg-12 can be delivered and returned in Docs packageDocument Flow
• Dedicated manager will provide with actual shipment delivery statusDelivery Process Control
• EDI with Customer’s ERP systemsIT integration
• For shipment under 30 mln. RUB value. Forwarding responsibility is appliedNo insurance needed
Itella Provide Quality delivery Service under REASONABLE and competitive RATE
Itella own LTL hub – X-dock WHS in Khimki
1 000 pallets places in racks, 2 000 m2 X-doc on-floor area, 500 m2 loading / unloading
area
3 gates for big trucks + rampant for 8 small trucks in front of the WHS / rampant for 3
big trucks at the back of the WHS
24/7 schedule, current productivity 15 000 boxes per day with possibility to extend
Sea freight & intermodal delivery
– Transport options
• Full Container Load (FCL)
• Non-containerized shipments (break-bulk)
• Intermodal (short-sea) service from Europe to
Russia
• Sea freight (deep-sea) to Russia via Finnish,
Baltic or Russian ports
• Intermodal service from China and South-East
Asia to Russia via Far East ports
• Oversized and heavy cargo transportation
• Customs clearance* in main Russian sea ports
*via partners
2015 Itella in Russia33
2015
Vladivostok
NovosibirskEkaterinburg
Samara
Moscow
St. Petersburg
Rostov-on-Don
China, South Korea,
Japan, Vietnam,
Hong Kong, Taiwan,
Malaysia, Indonesia
Sea Freight to South
Russian port
Novorossiysk
Sea Freight
to Baltic ports
Sea freight
Itella in Russia
Russia
Novorossiysk
• Full container loads (FCL)
• Non-containerized shipments
• Oversized and heavy cargo
34
Vostochny
Entry points concept: West/East
2015 Itella in RussiaItella in Russia
Russia
Moscow
St. Petersburg
Shanghai
China
FIN
SP
FR
DE
IT
UKPL
UACZAU
SL
HGCH RM
PTGR
BY
Transit Time: 30 days
SiberiaUral RFE
Vostochny
Itella delivers from Europe or South-East Asia by sea and road from
your partner to Moscow and other regions
5 800 km
7 500 km
Sea Freight: Full Container Load
Rail Freight: Container Train
East Flow
Samara
Novorossiysk
Sea Freight: Full Container Load
Road Freight: Full Truck Load
Road Freight: Container Delivery
North Flow
Transit Time: 35 days
Transit Time: 6 days
Vladivostok
35
Intermodal delivery
2015 Itella in Russia
Irkutsk
Vladivostok
Novosibirsk
Ekaterinburg
Samara
Moscow
St. Petersburg
Rostov-on-Don
Russia
Vostochny
FCL & LCL rail freight
to final destinations
Novorossiysk
From Far East to Russia via Vostochny
and Vladivostok ports and Trans-Siberian
Railway
FCL transportation
from China and Far
East to Russia
Air Freight from
Far East across
all Russia
36
China-Russia inbound supply chain
2015 Itella in Russia
RussiaMoscow
Shanghai
China
FIN
SP
FR
DE
IT
UKPL
UACZAU SL
HGCHRM
PTGR
BY
12
3
4Vostochny
Vladivostok
5
12
3
4
Novorossiysk
5
6
1 23
4
5
Sea Freight Shanghai - Port of Novorossiysk (FCL)
Delivery to Moscow by truck/container chassis (FCL)
1
2
3
4
5
Customs clearance at port Novorossiysk
South gateway via Black SeaEast gateway via TSR
China: Delivery from factory to consolidation center
Sea Freight
1
2 Sorting and FCL consolidation in China
3
4
5
6
Shanghai - port of Vostochniy (FCL)
Customs Clearance at port of Vostochniy
Express Rail to Moscow (via Vladivostok, terminal)
China: Delivery from factory to consolidation center
Sorting and FCL consolidation in China
Rail Freight Vostochniy - Moscow (FCL)
Sea Freight
Customs clearance in Moscow (partner broker, terminal)
1
2
3
4
5
Shanghai - port of Kotka/Finland (FCL)
Delivery to Moscow by truck/container chassis (FCL)
China: Delivery from factory to consolidation center
Sorting and FCL consolidation in China
North gateway
via Baltic Sea
2014 Itella in Russia37
Rail freight
– Transport options• Full Container Load (FCL) domestic
• Less than Container Load (LCL) domestic
• Shipping in full rail wagons (68 tons capacity)
• Oversized and heavy cargo transportation
• Rail freight from Moscow to Siberia and Far
East
• Express Rail to Moscow from Far East via
Vladivostok terminal
• Guarding on the railway route
• Cargo tracking and tracing on all the route to
final destination
2015 Itella in Russia38 Itella in RussiaItella in Russia
Rail freight
2015
Vladivostok
Novosibirsk
EkaterinburgSamara
Moscow
St. Petersburg
Rostov-on-Don
• Rail transports can be arranged as wagon loads,
platforms, oversize and containers.
• Track and trace and full door-to-door capability
across Central Russia, Siberia the Urals
Itella in Russia
Russia
Novorossiysk
39
Air freight
– Transport options
• International inbound and outbound air freight
• Domestic air delivery
• Door-to-door Express delivery in 24-36 hours throughout Russia
• Direct and charter flights
• Consolidated flights
• Transit shipments
• Oversized cargo transportation
• Customs clearance* of airfreight shipments
• Flexible tariffs
• Individual customer approach
• Automotive spare parts, electronics and components, pharmaceutical products delivery expertise
*via partners
201540 Itella in Russia
2015
Vladivostok
Novosibirsk
Ekaterinburg
Samara
Moscow
St. Petersburg
Rostov-on-Don
Russia
Air freight
Itella in Russia
• Special solutions
• Direct flights
• Consolidation service
• Wide domestic air coverage
China, Far East
Europe, USA
Nordic
countries
Novorossiysk
41
Table of contents
2015 Itella in RussiaItella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
42
Customs Clerance via Partners
Full customs clearance operations
• Carried out via selected reliable customs
brokers
• Import and export customs clearance in main
Russian entry points
Customs consulting services
• Assistance on all steps of customs clearance
process
• Assistance in obtaining certificates, licenses
and other required documentation
• Rich expertise in customs clearance of
consumer electronics, automotive spare parts,
clothes and textile, equipment, food and drinks,
DIY products.
201543 Itella in Russia
Table of contents
2015 Itella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
44
Solutions for industries
Itella has vast expertise in providing tailor-made
logistics solutions to companies from different
business sectors:
• Pharmaceuticals
• Consumer electronics
• Automotive spare parts
• Fast moving consumer goods (FMCG)
• Fashion
• Do-it-Yourself (DIY)
2015 Itella in Russia45
Table of contents
2015 Itella in RussiaItella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
46
Corporate responsibility
Itella is a reliable and open bearer of responsibility
Itella’s corporate responsibility principles are based on
• Values
– Succeeding with the customer
– Driving for improvement and innovation
– Taking responsibility
– Winning together
• Code of Conduct
- Compliance with laws and regulations, the applicable
principles of fair business, non-discrimination and
equal opportunity
- Avoidance of conflicts of interest
- Prohibition on unethical commercial practices
- Environmental responsibility
All Itella employees and partners comply with these
values and ethical principles.
2015 Itella in Russia47 Itella in Russia
Itella compliance system
2015 Itella in RussiaItella in Russia
Monitoring mechanisms
UN
Global
Compact
Itella Corporate
Responsibility Principles
Employee Code of Conduct
Current policies and monitoring mechanisms
Environmental certificates (ISO 14001)
Itella Mail Communication: http://www.itella.fi/liiketoiminta-alueet/viestinvalitys/
Itella Logistics: https://intraweb.itella.com/liiketoiminta-alueet/logistiikka/,DanaInfo=www.itella.fi+sertifikaatit.html
Internal audits
Review of key risk areas
Environmental policy
Procurement policy
Agreement on Ethics
Business Principles
Suppliers Code of Conduct
Equality program (Fin)
Itella
Values
Whistle blowing channels
Code of Conduct
• Web form: [email protected]
• Paper form: postal address
Day-to-day monitoring
Management and supervisors
Deviation monitoring
Support functions (finance, risk,
security, quality, etc.)
Compliance monitoring
• Compliance Controls
• Audit to confirm replies
Everyone
in Itella
Itella as a
company
48
Table of contents
2015 Itella in RussiaItella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and Compliance
• Quality and environment
• Itella Vision 2020
• Contact information
49
Quality and environment
Processing and distributing your goods in
a responsible way
We are committed to improving quality, safety and
the environment
• Quality management system
‒ ISO 9001 certificate
• Environmental system
‒ ISO 14001 certificate
2015 Itella in Russia50Itella in Russia
Table of contents
2015 Itella in RussiaItella in Russia
• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
‒ Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
‒ Sea freight
‒ Rail freight
‒ Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
51
Posti Group
– Vision 2020Easy, fast, reliable and responsible
Our Vision 2020
• Your first choice in logistics and e-Commerce services
Mission
• Our mission is to provide smooth flow of trade and ease of everyday life
Focus areas
• Safety and security
• Customer experience
• Operational efficiency
Strategic goals
• Offer high-value solutions to customers
• Become the logistics market leader in Russia through profitable growth
• Become important player in e-Commerce
• Be responsible employer for our workers
2015 Itella in Russia52
MEGATRENDS• Postal industry turmoil
• eCommerce explosion,
while consumer decides
• Russia as a growth market
• An era of slow growth in
Europe
STRATEGIC
GOALS• High value solutions
for customer
• Market leader with
profitable growth in
Finland and in Russia
• The engine of
eCommerce
• Step ahead in postal
industry transformation
• Best workplace
MISSIONOur mission is to provide
smooth flow of trade and
ease of everyday life.
CUSTOMER PROMISEEasy, fast, reliable and
responsible.
VALUESSucceeding with the customer
Driving for improvement
and innovation Taking
responsibility Winning together
Our vision 2020Your first choice in postal, logistics
and eCommerce services.
Services for
senders
Services for
receivers
Warehouse and delivery services
FOCUS AREAS• Safety
• Customer experience
• Operational efficiencyOpusCapita is an essential part of the Group,
with a role to increase shareholder value, and having its own vision.
53 Itella in Russia2014
Table of contents• Posti Group
• Group result in 2014
• Group network
• Itella in Russia
• Experience in Russia
• Locations in Russia
• Scope of services
• Contract Logistics
• Warehouse services
• Basic services: storage & handling
• Supplementary services
• Machinery and equipment
• Security
• IT system (WMS)
‒ Warehouse facilities in Russia
• Moscow facilities
• Regional facilities
• Transportation services
– Road freight
‒ LTL and X-Dock
‒ Fulfillment and “Last Mile”
– Sea freight
– Rail
– Air freight
• Customs Clearance
• Solutions for Industries
• Corporate responsibility and compliance
• Quality and environment
• Itella Vision 2020
• Contact information
2015 Itella in Russia54
Contact information
Head office in Russia
143080, Russia, Moscow region
Odintsovo distr., Lesnoy Gorodok vill.
8 Energetikov St., build 3
Tel. +7 (499) 926 53 00
Fax +7 (499) 926 53 10
itella.ru
201555 Itella in Russia
2015 Itella in Russia
Smart Move
56