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GROWTH HACKING 101

Growth Hacking / Marketing 101: It's about process

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GROWTH HACKING 101

@rubenhamilius

GROWTH HACKING?

Thank you @Dilbert_daily

GROWTH HACKING

“ A marketing technique developed by technology startups which use

CREATIVITY, ANALYTICAL THINKING & SOCIAL METRICSto sell products and gain exposure

Using techniques such as SEO, WEBSITE ANALYTICS, CONTENT MARKETING & A/B TESTING,

growth hackers focus on LOW-COST & INNOVATIVE ALTERNATIVES to traditional marketing

”GROWTH FIRST, BUDGETS SECOND

Traditional Marketing360 Marketing

Lean MarketingExperimental Marketing

Data Driven Marketing

GROWTH FUNNEL

Acquisition = Getting people to your site / app

GROWTH FUNNEL

SEOSEM

WidgetsBlogs / Affiliates

Email / Newsletter

SocialBiz DevPRDirect, Tel, TVCampaigns, Contests

ACQUISITION

ACQUISITION

ACQUISITION

GROWTH FUNNEL

Product Features

Landing Pages

Copy Writing

Incentives

Activation = Getting people to take the required action e.g. purchase, sign up

ACTIVATION

ACTIVATION

GROWTH FUNNEL

Emails

Alerts

Blogs

Content

Loyalty Programs

Retention = Getting users to come back to your app / site

Retention

Retention

GROWTH FUNNEL

Ads

In-App purchases

Lead Gen

Subscriptions

Revenue = Monetizing active users

GROWTH FUNNEL

Campaigns

Contests

Email

Widgets

Referrals = Getting active users to refer others

Referrals

AARRR Metrics

Funnel Analytics = Identify leaks and opportunities for conversion optimization

AARRR Metrics

Funnel Analytics = Identify leaks and opportunities for conversion optimization

30,000

800

1,000

600

50

AARRR Metrics

Funnel Analytics = Identify leaks and opportunities for conversion optimization

30,000

800

1,000

600

50

Activation rate = 33%

Retention rate = 80%

Monetization rate = 75%

Referral rate = 13%

Objectives based on Funnel Analytics

Example objective:DRIVE USER ACQUISITION

Example objective:DRIVE USER ACQUISITION

I want the channels that have LOW COST

And HIGH TRAFFIC

And HIGH CONVERSION

Your target audience is different

Your business model is different

Your market is different

Your product is different

Channels change constantlyThank you @bbalfour

There are no SILVER BULLETS

Thank you @Singpost

Don’t focus on TACTICS

or CHANNELS

Focus on PROCESS

Thank you @bbalfour

Growth Machine

Brainstorm

Prioritize

Develop Hypotheses

Test & Analyse

Systemize/ Playbook

Objectives based on Funnel Analytics

Growth Machine

Brainstorm

A/B test landing page with or without explainer video

Example:

Send drip email campaign to new sign-ups

Brainstorm

Brainstorm

Brainstorm

PrioritizeCost

Idea 1

Idea 2

Time need Potential reward

...

High

Low

High

Low

Low

Low

Hypothesis

Hypothesis

If we add an explainer video to our landing page, our conversion rate will increase by 20%.

Example:

Test and Analyze

Create 2 new variants of the landing page and include the explainer video at 2 different locations.

Example:

Ensure conversions are being tracked properly.

Split traffic evenly across the control (= existing landing page) and the variants (= run A/B test).

Run the experiment for 30 days.

Test and Analyze

Test and Analyze

SystemizeExample:

Implement the layout changes with the explainer video

Look to split-test explainer video on homepage

Look to split-test explainer video on other landing pages

REPEAT•

1. Audience Segment (young women, regional metro, older singles)2. Channel Source (social network, SEM, organic, PR, etc)3. Campaign Theme / Brand Promise (“find a job”, “learn to cook”)4. Landing Page & CTA5. Copy & Graphics

Experiment and optimize:

1. Build your Growth Hacking Funnel

2. Define objectives based on Funnel Analytics

3. Build your Growth Machine

4. Test - Measure - Learn - Repeat

GROWTH HACKING 101

Bonus

The only 3 universal Growth Hacks

Be the best at getting better

Thank you @bbalfour

Startups do customer development once, then don’t make it part of the

product process

Your next stepsRead The Definitive Guide to Growth Hacking if you’re a dummy.

Traction from Gabriel Weinberg and Zero to One from Peter Thiel The Innovators Solution by Clayton M. Christensen

Subscribe to Neil Patel at Quicksproutto Sean Ellis at Growthhackers.comto Brian Balfour at coelevateto Hiten Sah at SaaS Weeklyto Alex Turnbull at Groove

to Sam at thehustle.co

Study Brian Balfour’s Building a growth MachineTemplates at http://bit.ly/1K94rfE

Tools at http://growth.supply/free/all/ at Annie Cushing’s must have tools sheet.

Youtube any tool you need to learnGoogle everything else

Call RUBEN if all hope is lost.

Good Luck!