Upload
madelene-andersson
View
184
Download
7
Embed Size (px)
Citation preview
delaktiga & lojala kunder
Omvandla engagerade kunders feedback till attraktiva och lönsamma tjänster
1. Skapa äkta relationer
2. Tänk helhet
3. Bjud in era kunder
they insist that their friends do business with you”
“Loyal customers, they just don’t come back,
they don’t simply recommend you,
- Chip Bell
tack! Madelene Andersson
@madeleneanders