Are ITSMers happy? I went to

Pink15 to find out.

After only being in the ITSM world for a little while, I’ve noticed a few things that seem odd.

Things like...

How does ITSM make people happy?

How could ITSM possibly change people’s lives for the better?

How in the world do people get so excited about ITSM?!

Now, I know what you’re thinking…IT service management doesn’t make me happy.

That’s because you aren’t using this…

Kidding... but only a little.

Innovative Technology Built on Timeless Values

The ITSM tools themselves don’t make you happy. But the outcome of implementing ITSM?

That can make you happy.

Working with a vendor that is trustworthy, fun, understands your problems, and earnestly works with you to solve them?

That can make you happy.

But, what truly revolutionized my understanding of why ITSMers are so passionate, happy, and excited was

speaking face-to-face with Cherwell Software™ customers.

Cliché? Yes.Expected? Maybe.

But it’s the truth nonetheless.

How many of you do that with your vendors?

Our customers stopped by our booth at Pink15 (like all our events around the globe), just to say hi and hangout.

I

It’s not just our product that improves customers lives…

But here’s the thing…

I

It’s ITSM as a whole that actually makes people’s lives better by helping businesses actually succeed.

I

You attended Pink15 for one simple reason…

To help your Business succeed

by becoming a better ITSMer.

I

Why else would hundreds of IT professionals travel to a desert?

And there’s one really important quality an ITSMer needs to help the business succeed…

Innovation

Surprised? Probably not. It’s a buzzword after all and for good reason.

Innovation is exciting!

It’s change. It’s challenging conventional wisdom. It asks the questions: why do we do it this way? Is it best?

Continual Service Improvement anyone?

IT is on the forefront of innovation, and you need a vendor right there with you.

Because let’s face it, innovation is what your CIO AND customers want.

We’re about to make a little plug. If you’re not interested, simply close your eyes and keep going.

Learn More

We won the Innovation of the Year Award!

Ok, the plug is over. You can open your eyes again.

That all said, Pink15 is where it hit me, where I began to understand why ITSMers are so happy and excited.

Why they’re so passionate about technology, efficiency, innovation, and saving their organization money.

Because ITSM creates happiness.

See the Happiness!?