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Forward-Looking StatementStatement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
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Predictive Services
Predictive Vision Michael Machado
Senior Product Manager
Everyone and every thing is connected
Mainframe /Terminal
Client / Server
100Kmainframes
10MPCs
AI
IoTMobile
SocialCloud
mobile phones6B 75B
smart things
A Smarter World
Discover
Recommend
AutomatePredic
t
Everyone can build AI-powered apps fastUsing clicks or code
Deeply embedded in the Salesforce PlatformWorkflow, objects, & components all smarter
Quickly use the latest intelligent algorithmsRecommendation and Predictive Vision Services
AI in the Salesforce PlatformBuild Smarter with Einstein
Introducing: Predictive Vision & Sentiment Services
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Leverage existing and train your own deep learning models to recognize and classify
imagesAccess deep learning models to classify
the sentiment of text
Predictive Vision Service Predictive Sentiment Service
Predictive Sentiment Service
Get started today!
Visit MetaMind.io
BETA
Customer Success Platform
Customer
Facing
UserGenerated
BusinessGenerated
Technology
CPG
Retail
Oil and Gas
Financial ServicesIndustrial
Manufacturing
Transportation
Hospitality
Healthcare
Life Sciences
From SMB to EnterpriseImage Recognition Applies to Your Business
Pixels
Edges
Object parts
Objects
Deep Learning Image Classification in Action
Class 1 Class 2 Class 3
Train
Predict Class 3
Integrate
Custom Classification
#forcewebinar
UseCase
Ecommerce MetaData Tagging Field Service Consumer
Product Sales But wait,
There’s More!
Problem Influx of untagged images on their site
Difficult for Service agents to manually identify and input
products and model versions
Time consuming process for CPG
sales reps to identify out of stock items
• Retail Store Performance Tracking
• Social Media Monitoring
• Self- Service Support and issue identification
• Compliance and security monitoring
• Remote equipment monitoring
Data Collecti
onProcess
- Identified top search and metadata tags
- Leveraged public and internal data sources
- Created new photo gathering feature within their field rep app
- Incorporated image capture as part rep inventory eval process
Outcome
- 30 Million images tagged monthly
- Increase in customer acquisition and conversion rates
- Decrease time to resolution
- Decrease need for multiple visits due to inadequate parts
- Rapidly ID in/out-of-stock SKUs
- Increased sales rep productivity
Predictive Vision Service in Action
Demo andImplementation Overview
Getting Started with PVS
Sign-Up
Authentication with
Force.com
&
Heroku (coming soon)
Fully managed machine learning
service.
Thorough API Documentation with
Curl and Apex
Other language wrappers available
Quickly trial the core functionality:
Predict w/ Pre-Trained Classifiers
Train Your Own w/ pre-loaded
dataset
Bring your own use case and data
Quick StartsDocumentation
Visit us!
• www.MetaMind.io to learn more and sign-up• http://docs.metamind.io/v1/docs for Documentation
and best practices• And, if you need help as you go through these steps,
check out the Predictive Services Developer Forum to get feedback:https://developer.salesforce.com/forums/ForumsCategories
SurveyYour feedback is crucial to the successof our webinar programs. Thank you!
https://bit.ly/PredictiveVision
Q & A
Try Trailhead: trailhead.salesforce.comJoin the conversation: @salesforcedevs
Thank You