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Explains how web operations can be managed with foss software
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2. How do we get there? 3. FCAPS
4. How Cleanly Does This Map to Software? 5. Open Source
6. Nagios 7. Subversion 8. Mediawiki 9. Request Tracker 10. Cacti 11. Nessus 12. Bacula 13. The Grass is Greener on the Other Side of the Tile 14. What does the future look like? 15. Open Source Future