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Slides from webinar, discussing Enterprise mobility strategy
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Creating a supportable and flexible IT solution for the
post-PC era Jon Miller
Mobile strategist@JonMillerUK
What do we mean by post-PC era? Enterprise Mobility Management
What do all the acronyms mean? Offering a corporate mobile solution through
MDM Offering greater flexibility through BYOD and
MAM Supporting the solution Questions
What this session will cover
Mobile strategist and speaker on all things mobile
Head of Mobility for a division of Transport for London
iOS developer and hacker
About me
What is the post-PC era?
Category 2012 unit shipments
2012 market share
2017 unit shipments
2017 market share
2012-2017 growth
Desktop PC 148.4m 12.4% 141.0m 6.0% -5.0%
Portable PC 202.0m 16.8% 240.9m 11.0% 19.3%
Tablet 128.3m 10.7% 352.3m 16.0% 174.5%
Smartphone
722.4m 60.1% 1516.0m 67.0% 109.9%
TOTAL 1201.1m 100% 2250.3m 100.0% 87.3%
Research firm, IDC’s worldwide Smart Connected Device Tracker Forecast data, Feb 28 2013
Enterprise Mobility Management
Enterprise Mobility Management
What do all the acronyms mean?
MAM
MDM
MIM
MCM
MEM
BYOD
VPN
Mobile is your most personal interaction with IT and technology
What do users really want?
What do users really want?
What do users really want?
“Simple can be harder than complex: You have to work
hard to get your thinking clean to make it simple. But it’s
worth it in the end because once you get there, you can
move mountains”Steve Jobs
Pick a platform
Pick a platform
79%
14%
3%3%
1%
Android
iOS
Microsoft
BlackBerry
Other
Gartner (August 2013)
Fragmentation
31%
21%
49%Honeycomb and below
Ice Cream Sandwich
Jelly Bean
October 2013
Fragmentation
4%
27%
70%
iOS 5 and be-low
iOS 6
iOS 7
October 2013
Mobile Device Management
Free as part of Microsoft Exchange Provides basic MDM capabilities like
device wipe, enforcing PIN code and encryption
Industry standard so pretty much built into every device type
MDM: Apple vs Android
Apple
Consistent across all devices
Easy to create an end-to-end configuration deployed over the air
Deeply integrated into the OS so can create very granular configurations
Android
Vary depending on vendor
Profiles are not joined up so can’t deploy a zero touch configuration
MDM is a layer on top of the OS so challenging to create something simple out of complex requirements
Mobile Device Management
EMM
Mobile Device Management
EMM
Enterprise integration
EMM EMM
Enterprise integration
EMM EMM
What does all this mean?
Security and lock down
Security and lock down
Mobile Application Management
EMM
Focus on the data and not the device – more granular
Capabilities across devices are essentially equal
BYOD solution doesn’t need to be different to the corporate one
Fewer factors to worry about Layers of complexity are greatly reduced
Why is MAM important?
Why is MAM important?
Any deviceAny ownerAny serviceAnywhere
Supporting the solution
Cloud-based EMM is key
No infrastructure to support
Support for new devices and software is devolved to vendors
Easy to get up and running
Cheap
EMM
Supporting the solution
Devices
Streamline your offering if you are providing devices
Keep the solution as open as possible so that users can support themselves
Supporting the solution
Enterprise integration
Backend data and systems shouldn’t need any additional support
If using certificates as part of MDM profile need robust management process
Custom apps introduce new challenges
Supporting the solution
Ideas to take away
Simplicity is the ultimate sophistication Don’t be afraid of the technology and the jargon – start with
something basic and expand If you are focused on one device platform corporately it is easy to
extend the mobile solution to other platforms to enable BYOD and create flexibility in the future
Don’t fall into the traps of applying old ways of thinking to new ways of working
Always put your users first – if you cripple their mobile experience you will never succeed so think hard about why you make the choices you do
