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Cloud the new shadow IT - Ready or not, preparing for mass adoption driven by business innovation and consumerization
Daniel Downing, TietoNordic Digital Business Summit22 September 2016
© Tieto Corporation
Nordic leaders trust Tieto Cloud Solutions
2
More than 150 cloud
customers in the Nordics
Infra modernization and cloud Operating services and cloud
Tieto cloud server (private cloud) IT environment / Private cloud solutions
IT capacity services / scalable cloud services
IT support / Tieto Cloud server
Outsourcing extension Tieto Productivity Cloud Modernization and efficiency with new capacity and cloud solutions
Full lifecycle IT services including cloud services
Improved flexibility through cloud capacity / productivity services
ICT infrastructure / cloud capacity services
Latest cloud and hybrid solutions
Cloud and workspace services
Tieto Cloud Server
Flexible cloud capacity, iTap
Tieto Cloud server ( Mill-in-a-box)
Tieto Cloud Server and Tieto Productivity Cloud
Global IT platform incl. cloud New cloud technology and cloud architecture
IT capacity and cloud services Tieto Cloud Server
Data center and capacity services
What I will talk about…
• The situation today
• Crossing the chasm
• The risks
• How is Tieto helping?
• Call to action
© Tieto Corporation4
The situation today: 4 forces
Duality
Technology
Consumerization
Compliance
.
Duality
Technology
Consumerization
Compliance
.
The situation today: 4 forces
Demand for reliability: systems of record,eg: CRM, ERP
Demand for innovation: systems of engagement
WORLD OF DUALITY
© Tieto Corporation
Systems of engagement – driving revenue from social media with Microsoft cloud
Courtesy of Microsoft
Duality
Technology
Consumerization
Compliance
.
The situation today: 4 forces
Open Ecosystems
Cloud Generation2Github Repos
Serv
erle
ss
Docker Containers
Dev
ops
Augmented Reality
AI
Duality
Technology
Consumerization
Compliance
.
The situation today: 4 forces
Duality
Technology
Consumerization
Compliance
.
The situation today: 4 forces
© Tieto Corporation10
Crossing the chasm: A service integrator view
© Tieto Corporation11
Crossing the chasm:Recent Industry Observations
8.0%
12.5%
20.3%
59.3%
Not interestedNo interest in, or plans for, cloud computing at this time.
EvaluatingEducating themselves without firm plans to implement.
DeployingFirm plans to adopt cloud within 12 months or are using the public or private cloud for one or two small applications/workloads.
EmbracingCurrently using public or private cloud for more than one or two small applications/workloads.
IDC CloudView: Overall Cloud Adoption
Source: IDC CloudView 2016 survey, 2016, n=11083
© Tieto Corporation12
Crossing the chasm:Recent Industry Observations
• Shift from build to consume• Enterprise adoption of IaaS from
public cloud will jump from 10% to 51%
• Choices: Amazon, Google and Microsoft• 20% x86 servers in Cloud within 2-3 years• 48% enterprises to 80% in 2018 with at least
1 workload in public cloud
© Tieto Corporation13
Crossing the chasm: what do both sides look like? (from Tieto Cloud Maturity Survey 2015)
Cloud service models Cloud deployment models
10% 90%n=277
© Tieto Corporation14
Crossing the chasm:Hybrid Cloud is the new black
2015 2016
14%
23%
Share of organizations that useSaaS, PaaS and IaaS:
2015 2016
1.1
1.5
Average number of deployment models used:
• Diversification of services has increased (organizations using both SaaS, PaaS, and IaaS). • Average number of employed deployment models increasing, from 1.1 to 1.5 (~30%).
Source: Tieto Cloud Maturity Index study 2016, n=200
Cloud service models Cloud deployment models
© Tieto Corporation15
Crossing the chasm: the gap is widening
15% (18%)
Immature• There is no cloud strategy at all.• Low competence and slim capabilities in dealing with any cloud services• No to very little use of cloud services
Basic• Cloud usage is on single services not integrated with the other IT services and functions provided• Driver for investments is commonly cost reduction.• The services tend to be simple and standalone
• There is a cloud strategy and most of the procured cloud services are in line with it.• Most likely more than one service and delivery model implemented• On average multiple SaaS services are being used.
• Cloud services are clearly defined and an analysis of existing IT functions in a cloud setting has been performed.
• Procurement is fully in line with strategy.• Key drivers are development, change and innovation.
Proficient
Mature
49% (51%)
24% (21%)
12% (10%)
• Average cloud maturity is increasing
• Gap between the least mature and the most mature organizations is increasing (by 5% from 2015 to 2016)
Source: Tieto Cloud Maturity Index study 2016, n=200
Stages of Cloud maturity
© Tieto Corporation16
Why make the jump?Benefits we have seen…Cloud mature organizations have on average…
34% lower cost of ongoing IT operations
2xtwice the proportion of its IT budget available for innovation
30% higher ability to support business development
30% higher flexibility for changing business requirements
8% higher ability to proactively contribute to business optimization
17% higher capability to transform how IT is produced/delivered
Cost Innovation
Agility Agility Transformation
Optimization
The risk
Shadow IT (many risks)
Lose legacy investments
Lose market share and revenue
How is Tieto helping?
• Portfolio assessments
• Simplified cloud
• Security Wall
• Building ecosystems
• Digitalization strategy
• (Internal transformation)
Tieto Security Wall
We aim to be our customers’ first choice for business renewal
New data-drivenbusinesses
Vertical industry solutions
Technology servicesand modernization
Services to accelerate customer value
Build solutions and capabilities to accelerate our customers’ business performance and renewal.
Nordic leadership and international expansion
Further accelerate our strong market position in the Nordics and expand industry solutions internationally.
Openness and co-innovation
Co-innovate with customers and partners, access open talent networks and drive continuous skill and capability development.
Business choices building on our strengths
Tieto strategy 2016-2020
© Tieto Corporation
Call to action
Business
• Involve IT, give them a chance to contribute
• Don’t throw away the past – lots of good data
• Classify your information & assess where it can go
IT
• Scan cloud services currently being used
• Create options for business
• Be open and collaborate
Any questions? [email protected]
© Tieto Corporation21
Tieto Cloud Maturity Research
• Download the study:http://pages.tieto.com/LP-GL-XX-CloudMaturityIndex2016_LP.DownloadPage.html
Any questions? [email protected]
© Tieto Corporation23
© Tieto Corporation24
Our cloud strategy aligned with MicrosoftPlatform engineered with commonalities for flexibility, consistency
Microsoft AzureOffice 365
Tieto Productivity Cloud
Hybrid
PUBLIC
PRIVATE
SharePoint Server
Exchange Server
Lync Server Microsoft SQL Server
Productivity &Collaboration
BusinessSolutions
Infrastructure& Platform
Cloud CommonTechnologies
CRITICALLY IMPORTANT: Microsoft System Center Active Directory
Developmentcode once, deploy VMs anywhere
Managementunified view across premises
Identitysingle sign-on
Virtualizationbuilt in, not an add-on
Data platformanalytics and storage spanning clouds