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Adding Advanced Sourcing to SAP, Ariba and Oracle Environments
Copyright © 2012. CombineNet, Inc.
Speakers & Agenda
Copyright © 2012. CombineNet, Inc.
Moderator: Greg Holt, Director of Product Marketing, CombineNet
Constantine Limberakis, Senior Analyst, Supply Management, Aberdeen Group
– 2012 Strategic Sourcing Benchmark Research Findings: Advanced Sourcing
Jennifer Sikora, VP of Marketing, CombineNet– Company solutions for Advanced Sourcing in SAP, Ariba, and
Oracle Environments
– Customer Case Studies
Q&A
Market Developments
SAP announced acquisition of Ariba
SAP, Oracle, and Ariba combine for nearly 50% of procurement software revenue (Source: Gartner, April 2011)
Solution gaps remain in Sourcing:“Other vendors remain in a league of their own and we encourage Ariba and
SAP customers and prospects to explore whether or not advanced sourcing/optimization capability is important based on their internal skill sets, spend profile and willingness to embrace alternative sourcing and negotiation approaches; if so, alternatives should be given top priority until SAP and Ariba catch up in advanced sourcing areas.” – Spend Matters, May
30, 2012
Copyright © 2012. CombineNet, Inc.
The Market Continues to Use Excel
Polled 100 commercial organizations
Conducted April-May 2011
Not currently CombineNet customers
Procurement, sourcing, and supply chain roles
0%
10%
20%
30%
40%
50%
60%
70%
Microsoft Excel eSourcing & Procurement Suites
Microsoft Word Home-Grown Solutions
Solutions Used to Support Sourcing(select all that apply)
Source: CombineNet Market Survey, May 2011
Copyright © 2012. CombineNet, Inc.
The Market Continues to Use Excel
Polled 100 commercial organizations
Conducted April-May 2011
Not currently CombineNet customers
Procurement, sourcing, and supply chain roles
0%
10%
20%
30%
40%
50%
60%
70%
Microsoft Excel eSourcing & Procurement Suites
Microsoft Word Home-Grown Solutions
Solutions Used to Support Sourcing(select all that apply)
Still regularly use Excel for creating RFPs and collecting bids:
ERP/Procurement Suite users = 74%
Source: CombineNet Market Survey, May 2011
Copyright © 2012. CombineNet, Inc.
The Market Continues to Use Excel
Polled 100 commercial organizations
Conducted April-May 2011
Not currently CombineNet customers
Procurement, sourcing, and supply chain roles
0%
10%
20%
30%
40%
50%
60%
70%
Microsoft Excel eSourcing & Procurement Suites
Microsoft Word Home-Grown Solutions
Solutions Used to Support Sourcing(select all that apply)
Still regularly use Excel for analyzingbids:
ERP/Procurement Suite users = 85%
Source: CombineNet Market Survey, May 2011
Copyright © 2012. CombineNet, Inc.
General sourcing tools designed for less strategic spends, smaller scale, and low business impact.
Excel Use Driven by ERP/Suite Limitations
Limited data collection from suppliers– Non-price components of bids are poorly supported– Lacks robust Cost Model components– Supplier Capacity not considered
Result: Price-focused RFPs that Leave Supplier Value and Innovation on the Table
Limited support for size and scale
– Smaller # of items/locations/suppliers (example: 1,000 bid elements = 200 items x 5 bid elements/item)
Result: Forces Lotting/Bundling Strategies and Reduced-Scope Events that Fail to Leverage Spend Volumes and Supplier Capabilities
Very basic analytical capabilities– Lowest price/unit is often the deciding factor– Little ability to conduct “What if?” analysis
Result: Awards that Don’t Meet Real-World Requirements; Missed Opportunities for Savings and Innovation
Copyright © 2012. CombineNet, Inc.
Understanding “Advanced Sourcing”
First-generation sourcing approaches only capturing up to 30% of spend under management– Focus mainly on lowest-cost results
– Simple RFPs
– Traditional E-auctions
– Complexities handled via workarounds
Next-generation sourcing means:– Advanced sourcing processes that involve total cost analysis, risk
management, optimization, and innovation
– Improved e-sourcing technology to remove current limitations on categories supported and event size, scale and flexibility
– Stronger influence and business results
Copyright © 2012. CombineNet, Inc.
AberdeenGroup’s Latest Benchmark: Advanced Sourcing--Maximizing Savings
Identification
Constantine Limberakis
Copyright © 2012. CombineNet, Inc.
Please note: All data findings included in this
presentation are early representations of the
Strategic Sourcing 2012 data pool.
© AberdeenGroup 2012 10
Aberdeen Thoughts on SAP & ARIBA
News provides an opportunity for organizations to reassess their current strategies
Creates a new alignment of competitive marketplace
Glaring redundancy and duplications of sourcing and contract management platforms for both on-Demand and on-premise components
Hesitation on further deployment of existing sourcing platform
Competitors reacting by providing discount to programs for signing up
© AberdeenGroup 2012 11
Aberdeen’s Research Methodology
Web-based / online benchmark survey (35 to 40 questions)
Analysis of data aggregate Dissection into Maturity Framework (Best-in-
Class, Industry Average, and Laggard) Benchmark research reports 5-to-7 page research derivatives (Analyst
Insights, Sector Insights, etc.) Follow-up discussions with select end-users for quotes
and case studies Webinars, assessment tools, social media, etc.
© AberdeenGroup 2012 12
Latest Benchmark - Advanced Sourcing: Maximizing Savings Identification
Job title: The research sample included respondents
with the following job titles: Manager (40%); Director
(28%); VP / EVP / SVP (4%); C-level / executive office
(3%), Consultants (8%), and Others (7%).
Industry: The research sample included respondents
from the following industries: health/medical/dental
(11%); industrial equipment/products (10%); financial
services (8%); education (6%); consumer packaged
goods (5%); and 28 others.
Geography: The majority of respondents (55%) were
from North America. Remaining respondents were from
the following regions; Europe (25%); Asia / Pacific
(10%); Middle East and Africa (3%); and South / Central
America (3%).
Company size: 25% of respondents were from very
large enterprises (annual revenues above US $5 billion);
27% were from large enterprises (annual revenues
between $1billion and $5 billion); 22% were from
midsize-large enterprises (annual revenues between
$50 million and $1billion); and 17% of respondents were
from small businesses (annual revenues of $50 million
or less).
© AberdeenGroup 2012 13
Importance of Strategic Sourcing in your
organization
Source: AberdeenGroup, May 2012
Critical role34%
Prominent role34%
Moderately significant
role25%
Neutral role4%
No role3%
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 14
Formal Strategic Sourcing program
(Percentage of survey respondents, n=146)
37%
29%
15%
9%
3% 3% 3%
0%
5%
10%
15%
20%
25%
30%
35%
40%
More than 5 years
3 to 5 years 1 to 2 years Less than one year
None yet, but budgeted to
start within 12 months
None yet, but under
consideration
None planned
Source: AberdeenGroup, May 2012
© AberdeenGroup 2012 15
49%
54%
72%
0% 10% 20% 30% 40% 50% 60% 70% 80%
More robust management of key spend categories
Better alignment of sourcing and business objectives
Increased level of cost savings
Top Benefits recognized with Strategic Sourcing
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 16
1 2 3 4 5 6 7
Question: How do you improve this process?
© AberdeenGroup 2012 17
Evolution of Strategic Sourcing from being a
savings concept to strategic importance
Selection of suppliers beyond just cost criteria;
need to adapt to complex, multi-variant scenarios
Sourcing has been pulled into understanding the
wider-organizational challenges
Globalization creating inherent risks for managing
supply chain
Sustainability & CSR becoming more important
factors in the context of strategic sourcing
Problem of eSourcing with just Traditional Means
© AberdeenGroup 2012 18
Pressures related to Strategic Sourcing
(Percentage of survey respondents, n=146)
14%
18%
21%
36%
69%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Stakeholder pressure for measuring against sustainable sourcing initiatives
Need to mitigate supplier risks due to supply disruptions
Need to improve sourcing performance
Need for more effective category management strategies / knowledge
Corporate mandate to reduce cost / increase savings
Source: AberdeenGroup, May 2012
© AberdeenGroup 2012 19
43%
50%
50%
33%
29%
27%
0% 10% 20% 30% 40% 50% 60%
Supply risk assessment
Optimization of ideal suppliers
Proactive data analytics for future sourcing projects
Currently Implemented
Plan to Implement
Key Capability Gaps in Strategic Sourcing
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 20
The Best-in-Class Maturity Framework
Source: AberdeenGroup, May 2012
Table 1: Top Performers Earn Best-in-Class Status
Definition of Maturity Class
Mean Class Performance
Best-in-Class: Top 20%
of aggregate performance scorers
76% - percent of total spending sourced using a formal strategic sourcing process
32% - percent total spending sourced based on sustainable strategic sourcing approaches
16% - average yearly savings identified by sourcing team
Industry Average: Middle 50% of aggregate
performance scorers
54% - percent of total spending sourced using a formal strategic sourcing process
21% - percent total spending sourced based on sustainable strategic sourcing approaches
8% - average yearly savings identified by sourcing team
Laggard: Bottom 30% of aggregate
performance scorers
29% - percent of total spending sourced using a formal strategic sourcing process
11% - percent total spending sourced based on sustainable strategic sourcing approaches
4% - average yearly savings identified by sourcing team
Source: Aberdeen Group, May
© AberdeenGroup 2012 21
11%
18%
12%
16%
17%
20%
0%
4%
8%
21%
21%
46%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
No formal sourcing organization
Formal sourcing or supply management group resides within individual business units or regions
Centralized or shared services sourcing team with power users dispersed across the enterprise
Formal company-wide sourcing or supply management group
Centralized or shared services sourcing team in conjunction with business unit or regional teams
Centralized sourcing team that manages all strategic sourcing projects
Best-in-Class
All Others
Organizational structure to address strategic
sourcing
Source: AberdeenGroup, May 2012
© AberdeenGroup 2012 22
Source: AberdeenGroup, May 2012
Groups collaborating with Sourcing Team
27%
44%
42%
49%
57%
43%
72%
68%
33%
58%
58%
63%
63%
67%
79%
92%
0% 20% 40% 60% 80% 100%
Sustainability office (CSO)
Sales / Marketing (CSO/ CMO)
Executive office (CEO)
Manufacturing (VP SCM)
IT (CIO)
Product development (VP PD)
Operations (COO)
Finance (CFO)
Best-in-Class
All Others
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 23
Capability Gaps with Best-in-Class
Source: AberdeenGroup, May 2012
15%
24%
28%
30%
33%
33%
37%
55%
63%
67%
63%
67%
79%
83%
88%
0% 20% 40% 60% 80% 100%
Commodity councils actively engaged in sourcing process
Ability to enrich spend and supplier data
Ability to collect spend data from multiple sources
Cross-functional coordination with finance, product, and sourcing groups
Cross-functional coordination with line of business and sourcing groups
Best-in-Class
Industry Average
Laggards
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 24
Top Six (6) Stated Sourcing Strategies
75%71%
67%63% 63%
58%59%
42%
67%
31%
54%51%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Total Cost of Ownership
Matrix or tiered pricing
Payment terms Optimization Multi-stage sourcing
Total Landed Cost
Best-in-Class
All Others
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 25
Strategic Sourcing versus eSourcing
Source: AberdeenGroup, April 2012
8%
15%
23%
27%
21%
40%
51%
62%
0% 10% 20% 30% 40% 50% 60% 70%
Legal services
Temporary labor
Transportation / logistics services
IT hardware
Strategically-Source
Using eSourcing
© AberdeenGroup 2012 26
Percent of Spend through eSourcing
33%35%
28% 28%29% 29%
27%
22%
12%
9% 9% 10%
0%
5%
10%
15%
20%
25%
30%
35%
40%
% of total spend % of direct materials spend
% of total non-production / indirect
materials spend
% of total services spend
Best-in-Class
Industry Average
Laggards
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 27
Automated Sourcing Attributes
7%
11%
11%
9%
13%
9%
26%
33%
37%
40%
40%
36%
50%
46%
46%
42%
38%
33%
0% 10% 20% 30% 40% 50% 60%
Sourcing optimization / bid analysis
Event analysis / reporting
Bidding collection / aggregation
Event creation
Event templates
Event management
Best-in-Class
Industry Average
Laggards
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 28
Preferred Deployment Approach for
eSourcing
Source: AberdeenGroup, May 2012
17%
13%
25%
36%
8%
13%
29%
46%
0% 10% 20% 30% 40% 50%
No preference
Hosted by a 3rd party provider
Installed on-premise
Deployed on-demand, Software-as-a-Service (SaaS)
Best-in-Class
All Others
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 29
Key Criteria for eSourcing Selection
6%
16%
28%
21%
37%
23%
39%
25%
25%
25%
29%
38%
42%
42%
0% 10% 20% 30% 40% 50%
Complementary sourcing services available from solution provider
Solution provider experience (i.e. industry)
Advanced functionalities within the eSourcing application
Ease of integration with upstream spend areas
Core functionality
Ease of integration with back-end systems (ERP, MRP, PLM)
Ease of use (usability)
Best-in-Class
Others
Source: AberdeenGroup, May 2012
(Percentage of survey respondents, n=146)
© AberdeenGroup 2012 30
Recommendations for Action
Continue to invest in diverse skills and capabilities on the strategic sourcing teams
Improve supplier assessment capabilities for strategic sourcing efforts
Develop the ability to enrich spend and supplier data for use in sourcing
Improve the usage of optimization tools and techniques
Increase the use automation in strategic sourcing tools particularly for complex spend
Implement sustainable/csr sourcing strategies across more categories
CombineNet Advanced Sourcing Solution & Customer Results
Copyright © 2012. CombineNet, Inc.
Strategic Sourcing Not Constrained by Technology…
“What We Have is Working Good Enough.”
You can drive clear improvements where sourcing involves any of the following:– Business-critical spends/categories
– Larger-sized RFPs
– Non-price data that must be collected and analyzed
– Supplier collaboration
– Risk mitigation
– Multiple decision stakeholders before awarding
– Deeper analytics needed at faster speed
– Aggregation of regional or lotted spends
– Improved e-sourcing cycle times (speed, productivity)
Copyright © 2012. CombineNet, Inc.
CombineNet Company Overview
Established in 2000.
Global: Offices in Pittsburgh, PA; London, UK; Hamburg, Germany. Partners for Latin America, Middle East, APAC
Customers: Global 2000 spanning CPG, Food & Bev, Retail, Manufacturing, Transportation, and more
The Company The Technology Customer Value
Copyright © 2012. CombineNet, Inc.
Capture >2X spend under E-Sourcing management
Manage supply risk with Cost-Risk-Benefit analysis
Fast implementation and broad adoption for any type of user
Nearly 100% see full payback after 1st sourcing event
Best of Breed Solutions that improve Strategic Sourcing. 21 U.S. Patents.
Software-as-a-Service (SaaS) delivery model for ease of adoption and scale
Easy integration into your environment to complement existing applications
CombineNet ASAP® for Advanced Sourcing
SaaS-based Best-of-Breed product used by sourcing teams and their suppliers.
Speeds, simplifies, and centralizes the creation and management of sourcing events of any size, scale, or complexity.
For any spend category (direct materials, indirect materials, transportation, services).
Complements and enhances existing solutions and processes.
Key Differentiators:
Optimization Engine handles extensive data inputs; 21 patents.
Scenario Builder enables rapid and advanced ‘what-if’ analysis.
Expressive Bidding® supports an expressive, collaborative marketplace between buyers and suppliers.
Fast Implementation – 1 ½ day training, quick-start wizards, template uploads, event editing, etc. enable fast, smooth adoption, and immediate ROI.
Copyright © 2012. CombineNet, Inc.
Our Advanced Sourcing Product: ASAP®
Copyright © 2012. CombineNet, Inc.
CombineNet ASAP
RFxpress (RFI, RFP, E-
Auction)
Templates
Event Quick-Start
Expressive Bidding®
Expressive Feedback
Scenario BuilderSM
Optimization
Reporting & Dashboards
Create Bid Analyze & Award
Typical CombineNet Customer
70% of Customers Use CombineNet ASAP alongside ERP/Suites
Already have ERP/E-Sourcing Suite in place, but:– Multiple categories unaddressed by E-Sourcing – need a more
flexible, robust technology solution to support.
– Reached a savings plateau in mature categories – need more innovative E-Sourcing to drive savings.
– Struggle with bid analytics – need ability to identify best sourcing decision based on “what if?” scenarios.
Selected or are in process of implementing ERP/Suite, but:– Significant sourcing events are on the horizon
– Need near-term value creation for supply chains
Copyright © 2012. CombineNet, Inc.
We Do this for Companies Just Like Yours
Copyright © 2012. CombineNet, Inc.
A Wide Variety of Customers across All Industries
Where Do Our Customers Use Us Today?
Copyright © 2012. CombineNet, Inc.
Based on FY2011 data
Across All Spend Categories:Direct, Indirect, Transportation, Packaging, Services
- Spends Sourced (sampling) -ChemicalsCommoditiesFats & OilsFood IngredientsRaw MaterialsResinsSteel
Capital ExpensesConstruction Mat’sDisplaysFleet VehiclesOffice SuppliesMarketing/MediaTelecom
Air FreightDrayageOceanLTLParcelTruckloadRail/Intermodal
AdvertisingFacility ServicesLaborLegal ServicesMeetingsPrintingTreasury/Finance
Bottles/VialsCansCartonsCorrugateFlexible FilmsPrinted LabelsSecondary Pkg
From the Routine…- 51% had <100 items
… To the Complex 20% had >1,000 items 20% had >50 suppliers 18% had >10,000 bids
Large European Conglomerate
Customer Profile:
>1,000 e-sourcing events annually
Ariba user since 2007
Adopted CombineNet in January 2011
More than 2X Increase in Corporate Spend Managed via E-Sourcing in year 2 with CombineNet ASAP
Copyright © 2012. CombineNet, Inc.
$7.5 Billion E-Sourced in 2012
(projected) Ariba CombineNet
0
1
2
3
4
5
6
7
8
2010 2011 2012
$ Billion in Spend Managed Annually
Case Study – Foodservice Operator
Client Profile:
CombineNet and Ariba User
CombineNet Details
– Implementation: < 1 wk
– Training: 1 day
– In the first 6 months:
10 Events Opened
9 Awarded
Bags
Eggs
Tortillas
Chicken
Sample Categories in First 6 Months Using CombineNet
Bread
Buns
Bakery Needs
Distribution
First Event:ROI: >100X
Payback : Immediate
Copyright © 2012. CombineNet, Inc.
Case Study – Foodservice Operator (continued)
Opportunity:
2 RFPs run in existing suite– Analyzed for 2 weeks &
awarded manually
Loaded same data into CombineNet– Analyzed multiple possible
award options in a few hours (all in the product)
Result:
2X in savings
2 weeks in time savings
Copyright © 2012. CombineNet, Inc.
Case Study – Major U.S. Retailer
Client Profile:
Customer using ERP procurement solution and CombineNet
CombineNet Details
– Implementation: < 1 mo
– Training: 1 day
– Ran >8 events in CombineNet
in first 6 months
Ocean Freight
Recycled Corrugate
Treasury Services
Sample Categories in First 6 Months
Air Freight
Trash Removal
Network Batteries
Copyright © 2012. CombineNet, Inc.
Changing the Way You Think about e-Sourcing
Copyright © 2012. CombineNet, Inc.
Don’t let your technology define
your strategy!
Existing Tools Are Limiting Your Sourcing Strategy
– Restrictions on size and scope require lotting, or breaking events into smaller pieces
– Rigid bidding mechanisms deprive you of supplier innovation and value creation
– Price-focused analysis reduces options for real change
Advanced Sourcing Helps Reduce Supply Risk
Copyright © 2012. CombineNet, Inc.
Cost-Risk-Benefit Decision MakingIdentify and evaluate the risk factors of your supply decisions, and understand the cost impact of risk mitigation strategies
Geographical Risk Mitigation ExampleLimit Japanese supply volume to 25%Limit S. Korea supply volume to 40% per plantAt least 30% supply from China for each item
There is a cost tradeoff for every decision; Optimization helps you quantify the cost-risk-benefit
Advanced Sourcing Drives Next-Generation E-Sourcing Value
Copyright © 2012. CombineNet, Inc.
Conquer Complex Spend CategoriesProven results provide confidence in conducting the largest and most complex e-sourcing events
Improve Results in Mature Spend CategoriesGet beyond “savings plateaus” with advanced capabilities to find new supplier-driven savings and efficiencies
Speed Up the e-Sourcing ProcessQuick on-boarding and faster time-to-award improves sourcing team productivity and Return on Procurement
CombineNet ASAP Provides a Clear Path to Execute Your Sourcing Strategy
Copyright © 2012. CombineNet, Inc.
Execute Any Bidding Strategy with the Most Flexible and Scalable RFX platform– Unlimited event size and scope
– Robust options for RFI, RFP, E-Auction event types
– Expressive Bidding® for price and non-price bid elements, supplier information, innovation, and value-add
Explore All of Your Options with Industry-Leading Bid Analysis– Fast, easy “What If?” scenario optimization
– Combine RFI, RFP/Q, E-Auction responses, business preferences and constraints for a complete understanding of sourcing decisions
– Uncover hidden savings opportunities and find the best sourcing solution faster
Fast Value Creation – Speed to ROI
Copyright © 2012. CombineNet, Inc.
Nearly all customers get
100%+ payback after first CombineNet ASAP event
80% of our customers use
us to fill gaps in existing
e-Sourcing/ERP suites
Across ALL spends:
Average 10% savings
against spend size
(ranges of 5-60%)
Rapid on-boarding and
implementation = online
bidding in days
Strategic Sourcing Not Constrained by Technology…
“What We Have is Working Good Enough.”
You can drive clear improvements where sourcing involves any of the following:– Business-critical spends/categories
– Larger-sized RFPs
– Non-price data that must be collected and analyzed
– Supplier collaboration
– Risk mitigation
– Multiple decision stakeholders before awarding
– Deeper analytics needed at faster speed
– Aggregation of regional or lotted spends
– Improved e-sourcing cycle times (speed, productivity)
Copyright © 2012. CombineNet, Inc.
What Next?
Look for an email with:
– Copy of the Aberdeen 2012 Sourcing Benchmark Report
– Link to CombineNet ASAP® for Advanced Sourcing White Paper
Contact Us to compare results for key spends:
– www.combinenet.com
Copyright © 2012. CombineNet, Inc.
© AberdeenGroup 2012 50
Reach Out!
Twitter: @ABG_SpendMngmt
LinkedIn: http://www.linkedin.com/in/climberakis
Aberdeen Group GSM Research Group
Aberdeen Group GSM Research Advisory Council (RAC)
Aberdeen Research Blog: blogs.aberdeen.com
Thank You.Questions & Discussion
Copyright © 2012. CombineNet, Inc.
Constantine LimberakisSenior Research AnalystAberdeenGroupwww.aberdeen.comconstantine.limberakis@aberdeen.com Twitter: @ABG_SpendMngmtPhone: +1.312.470.6071
Jennifer SikoraVice President of MarketingCombineNet, [email protected]: +1 877-293-5480