Creating Effective Service Creating Effective Service Learning Projects in Learning Projects in

UCF’s College of Business UCF’s College of Business AdministrationAdministration

Presented by:

Lauryn Migenes, Kathie Holland, Charlie ViggianoSummer 2007 Faculty Development Conference

Learning ObjectivesLearning Objectives

Identify the Benefits of Service Identify the Benefits of Service Learning ProjectsLearning Projects

Explain the Implementation Explain the Implementation and Maintenance of and Maintenance of Successful Service Learning Successful Service Learning ProjectsProjects

Service Learning Service Learning

What is service learning?What is service learning?

Community need Community need Meet course objectivesMeet course objectives Involve a connection between the Involve a connection between the

campus and world around itcampus and world around it Challenge students to be civically Challenge students to be civically

engagedengaged Involve structured student reflectionInvolve structured student reflection

Service LearningService Learning

How does College of Business use service How does College of Business use service learning to fulfill the mission of the learning to fulfill the mission of the

university?university?

The Cornerstone CourseThe Cornerstone Course 6 credit course6 credit course 40 hour service minimum per student40 hour service minimum per student 10,000 students and 400,000 directed 10,000 students and 400,000 directed

community service hours in four yearscommunity service hours in four years Between $96,000- $288,000 donated per Between $96,000- $288,000 donated per

semestersemester

Projects and ClientsProjects and Clients

Types of ProjectsTypes of Projects

Environmental Environmental Family and YouthFamily and Youth Economic and Service BasedEconomic and Service Based Junior Achievement Junior Achievement

Client ListClient List

Easter Seals Camp ChallengeEaster Seals Camp Challenge Girls and Boys Town of Central FloridaGirls and Boys Town of Central Florida Second Harvest Food BankSecond Harvest Food Bank Ronald McDonald HouseRonald McDonald House Ten Thousand VillagesTen Thousand Villages

Think Globally, Act LocallyThink Globally, Act Locally

Cornerstone and Service Learning Cornerstone and Service Learning

OrlandoOrlando Palm BayPalm Bay OcalaOcala Valencia WestValencia West CocoaCocoa DaytonaDaytona ClermontClermont

Benefits of Benefits of Service Learning ProjectsService Learning Projects

Stakeholder Benefits:Stakeholder Benefits:

UCFUCF Goodwill, Connection to CommunityGoodwill, Connection to Community

Central Florida Community Central Florida Community Recipients of ServicesRecipients of Services

Non-Profit Organizations Non-Profit Organizations Additional ManpowerAdditional Manpower

StudentsStudents 87.2% link service to academic course87.2% link service to academic course

Benefits to StudentsBenefits to Students

Application of Project Management Application of Project Management SkillsSkills

Goals and ObjectivesGoals and Objectives Problem Solving, Planning Deadlines, Problem Solving, Planning Deadlines,

Decision Making, Tasks, DelegationDecision Making, Tasks, Delegation

Achieve Cornerstone CompetenciesAchieve Cornerstone Competencies

Team WorkTeam Work CommunicationCommunication Creative ThinkingCreative Thinking Adapting to ChangeAdapting to Change

TeamworkTeamwork

Team AssignmentsTeam Assignments

Proposal ReportProposal Report Reflections ReportReflections Report

CollaborationCollaboration

Managing ConflictManaging Conflict

Team DynamicsTeam Dynamics

Ethical and Professional BehaviorEthical and Professional Behavior

FundraisersFundraisers

CommunicationCommunication

AssignmentsAssignments

Reflections PresentationReflections Presentation

Creating Business DocumentsCreating Business Documents Conducting Primary ResearchConducting Primary Research Negotiating ContractsNegotiating Contracts

Creative ThinkingCreative Thinking

Problem SolvingProblem Solving Action PlansAction Plans BrainstormingBrainstorming

Adapting to ChangeAdapting to Change

Critical PathCritical Path Time and Schedule Time and Schedule

ManagementManagement Resource ManagementResource Management Adapting BehaviorsAdapting Behaviors

Implementation and Maintenance Implementation and Maintenance of Successful SL Projectsof Successful SL Projects

Student Teams Request Student Teams Request Projects Projects

““Board” Assigns Projects to Board” Assigns Projects to TeamsTeams

Teams Prepare ProposalTeams Prepare Proposal

Apply Project Management SkillsApply Project Management Skills

The ProposalThe Proposal

ClientClient

Project Problem and SolutionProject Problem and Solution

Team Vision StatementTeam Vision Statement

Project Goal & ObjectivesProject Goal & Objectives

Stakeholders and Benefits to EachStakeholders and Benefits to Each

Human Resource QualificationsHuman Resource Qualifications

Project Obstacles and ChallengesProject Obstacles and Challenges

Continued Use PlanContinued Use Plan

Appendix Appendix Client Agreement FormClient Agreement Form Tangibles needed to complete this project Tangibles needed to complete this project Human resources (people skills) needed to complete this project Human resources (people skills) needed to complete this project Resumes for each team member Resumes for each team member Time Sheet Time Sheet Client CommunicationClient Communication Completed Action PlanCompleted Action Plan

Implementation and Maintenance Implementation and Maintenance of Successful SL Projectsof Successful SL Projects

Teams Perform to Teams Perform to Accomplish ProjectsAccomplish Projects

Reflections Report and Reflections Report and PresentationPresentation

Reflections Report and Reflections Report and PresentationPresentation

Analysis of ProjectAnalysis of Project

Review of Team Project ImplementationReview of Team Project Implementation

Project, Client & Student EvaluationProject, Client & Student Evaluation

Corrective Actions Corrective Actions

Competency Analysis Competency Analysis TeamworkTeamwork CommunicationCommunication Creative ThinkingCreative Thinking Adapting to ChangeAdapting to Change

Reflections on Civic EngagementReflections on Civic Engagement

ConclusionConclusion

Identify the Benefits of Service Identify the Benefits of Service Learning ProjectsLearning Projects

Explain the Implementation and Explain the Implementation and Maintenance of Successful SL Maintenance of Successful SL ProjectsProjects

Easter Seals Camp ChallengeEaster Seals Camp Challenge

Girls and Boys Town of Girls and Boys Town of Central FloridaCentral Florida

ThankThank

You!You!