DIGITAL TRANSFORMATION AND ROBOTICS PROCESS AUTOMATION (RPA)

RAPIDLY TRANSFORM LEGACY OPERATIONS

INTO MODERN AND DELIGHTFUL CUSTOMER EXPERIENCES

Reacting quickly to market opportunities and consistently producing delightful customer

experiences is key to success in this fast-moving digital world. However, many organizations are

stuck with complex business processes and legacy business systems that slow them down.

APPIAN: THE OPERATING SYSTEM FOR DIGITAL TRANSFORMATION

Superiorcustomer

engagement

Operationalexcellence

Master complexgovernance and

compliance requirements

Business Value:

Technology:

Streamline complexbusiness process

Build beautifuluser experiences

Develop adata-driven culture

Easily manage businesscontent and documents

Build acollaborative enterprise

RapidTransformation

Appian’s Digital Transformation Platform provides organizations with the speed needed to capitalize on opportunities that the digital world presents and the power to streamline complex business processes, end-to-end.

BLUE PRISM: DIGITAL WORKFORCE OF SOFTWARE ROBOTS

Blue Prism’s Digital Workforce of Software Robots - run by the business, but built with IT governance and security - enables employees to focus on higher-value work while autonomous multi-skilled software robots tirelessly perform error-free rules based admin transactions.

Human Workforce

Digital Workforce: Powered by Software Robots

DAY TO DAY WORKLOAD

USE CASE: FINANCIAL SERVICES INSTITUTION

Customer requests to withdraw or make changes to their retirement fund.

Digital Workforce

Appian manages the end-to-end process by updating the information, sending appropriatedocumentation for signature, and assuring compliance and governance requirements.

Blue Prism technology updates the information across legacy systems to ensurespeed to market, reduced processing costs and better accuracy and timeliness of response.

ProcessDocuments Collaboration Modern Experience

USE CASE: EMAIL CASE HANDLING

Customer submits a request via email.

Blue Prism intercepts the email and applies logic to determine the appropriate response

Blue Prism escalates the case into Appian for case management and collaboration. Knowledge worker updates the case with the additional information and actions required.

Blue Prism picks up the subsequent back office actions.

Blue Prism bots are able to directly interactwith client systems to load a queue of work

The virtual workforce handles a largepercentage of cases fully automatically

Cases are escalated into and out of Appianfor case management and collaboration

Process AnalyticsCollaboration

USE CASE: GLOBAL INSURER

Customer requests new policy coverage.

Digital Workforce

Appian technology manages the new business policy underwriting,asset management and payment processes, providing a seamless, modern, and easy experience.

Blue Prism technology eliminates costly and manual processing steps and time consuming integration by providing a scalable, accurate and secure digital workforce.

Process Modern Experience Analytics Documents

TOGETHER, APPIAN AND BLUE PRISM CAN...

Build highly efficient and automated end-to-end business processes

Provide an easy and quick way to integrate and modernize legacy systems

Reduce the errors and inefficiencies resulting from manual and redundant tasks

ABOUT APPIAN

Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach can radically accelerate the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit www.appian.com.

ABOUT BLUE PRISM

Blue Prism Robotic Process Automation (RPA) software delivers the world’s most successful digital workforce, which has executed over 1 billion transactions in our customers’ datacenters. Blue Prism (AIM:PRSM) is trusted by a diverse range of highly successful organizations to operate in some of the most demanding administrative environments.

Blue Prism’s RPA software delivers a digital workforce for the enterprise to eliminate high-risk, manual, rules-based, repetitive tasks and execute business processes at scale to improve organizational efficiency and effectiveness whilst radically reducing operating costs.

Blue Prism provides a scalable and robust execution platform for best of breed AI and cognitive technologies and has emerged as the trusted and proven RPA platform for the digital enterprise. Customers include BNY Mellon, Commerzbank, Nordea, ING, Westpac, Zurich, Aegon, Maersk, Siemens, IBM, Procter & Gamble, and Nokia. With offices in Manchester, London, Miami, Chicago, New York and San Francisco, Blue Prism is listed on the London Stock Exchange AIM market.

ABOUT THE TECHNICAL ALLIANCE PARTNERSHIP

Enterprises today are under immense pressure to continuously deliver new digital customer experiences and operational solutions but remain burdened by existing legacy platforms and poor technology to support agile change. A technology alliance between Appian and Blue Prism will address this problem.

Appian’s low-code platform will provide organizations with the speed needed to capitalize on opportunities that the digital world presents and the power to streamline complex business processes. Blue Prism’s Digital Workforce of Software Robots will enable employees to focus on higher-value work while autonomous multi-skilled software robots tirelessly perform error-free rules based admin transactions.

LEARN MORE ABOUT HOW APPIAN AND BLUE PRISM CAN HELP YOU DIGITALLY TRANSFORM

APRIL 3-5 , 20 17 | S A N F R A N C I S C O | H Y A T T R E G E N C Y

TRANSFORMFor more information or to register, visit www.appianworld.com

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