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Disaster recovery

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  • 1. Disaster Recovery: Prepare, Plan & Perform

2. 2Agenda Introductions Key things to know about disaster recovery requirements andexpectations in todays world How a large manufacturer moved to meet disaster recoverychallenges Supporting multiple customers through data loss andrecovery Q&AWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 3. 3Introducing our speakersModerator: George CrumpStorage Switzerland.www.storage-switzerland.comRob MacCara,System AdministratorMaritime Paper Products, Ltd.Robby WrightChief Technical ConsultantAbtech TechnologiesWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 4. 4Key things toknow aboutdisaster recoveryrequirementsand expectationsin todays worldWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 5. 5About George Crump & Storage Switzerland Analyst firm covering storage, cloud and virtualization markets Knowledge of these markets is gained through product testing, real-worldimplementations and interactions with users and suppliers The results of this research are found in the articles, briefing reports, casestudies and lab reports on www.storage-switzerland.comGeorge CrumpChief Steward, Storage [email protected].comtwitter.com/storageswissyoutube.com/user/storageswissWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 6. Meeting the Recovery ExpectationWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 7. Users expect to up 100% of the time just like"FaceBook" or they expect outages to beminimal - Minutes of downtime, not hours Meeting this expectation means that data canno longer be "restored" - The network transferis too time consuming Data have to be recoverable "in-place" and ithas to be readable the first time - VerificationWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDPMeeting the Recovery Expectation 8. Meeting the Zero Data Loss ExpectationWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 9. Users expect you to have every copy andversion of their data protected all the time.Just like "DropBox" Traditional once-a-night backup is no longerenough. Too much data is created, modifiedand potentially deleted in a day Backup has to occur at multiple pointsthroughout the day, potentially hourly, withoutimpacting performanceWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDPMeeting the Zero Data Loss Expectation 10. Meeting the Keep It Forever ExpectationWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 11. Tape makes this difficult because you haveto manage time expectations. Disk makesthis difficult because you have to manageexpense expectations. - Try Tape, Requirescalable deduplicated disk Users expect you to keep all their dataforever, near-instantly available...for free Reality is that 99% of the data will never beneeded again. The problem is you dont knowwhere that 1% is going to come from.We are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDPMeeting the Keep It Forever Expectation 12. Backup may be all about recoverybut backups mattero Granular Backupso Frequent Backupso Validated Backups Recovery Needs To Changeo In-Placeo VirtualWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDPMeeting Cloud Expectations 13. 13How a largemanufacturermoved to meetdisasterrecoverychallengesWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 14. 14Rob MacCara System Administrator, Maritime PaperProducts, Ltd., Nova Scotia 30 years of IT experience Built his own company building, selling, andmaintaining Digital Video Surveillancesystems for both small and large retailcustomers 20 years in the Royal Canadian Navy as acommunications technician specializing incomputer systems 15. 15Maritime Paper Products: manufacturing market leader Major corrugated box manufacturer with multi-continental reach Factories across the Canadian Atlantic provinces Forward-thinking with both automation andsustainable manufacturing Massive daily output 16. 16Maritime Papers business-critical applications Peak summer periods have us running 24hours a day, with three shifts We depend on:o Domain controllero Microsoft SQL Server appso Microsoft Exchange Server A server failure can stop everythingand close plants, resulting inpotentially very large revenue lossesRob standing in front of one of Maritime Papershigh-speed box fabricating machines 17. 17Challenge of a failing legacy backup scheme Time-consuming rotation of tapes, full backupsto removable disks Older server population prone to major failures Day-long file recoveries File backup only Virtualization effortIn Maritimes high-volume productionenvironment, the pressure is onto deliver to customers on time sotheir customers are also on time. 18. 18Time for a changeVirtualization was the last straw Existing backup software wasnt up tothe task Choice seemed to be either anexpensive upgrade or having to settlefor greatly reduced backup capabilityMaritime reached a point whereits existing legacy system wouldrequire a costly upgrade. 19. 19Looking for solutionsKey requirementsWe looked for an advanced backupand disaster recovery solution that: Worked across virtual and physical servers Reduced recovery times Restored to any type of machine Included replication 20. 20Why we decided on Dell AppAssureA night and day difference Strong ROI and a wealth of advanced backupand recovery features No more tape Recoveries in minutes Simplified recovery offsite 21. 21Results 95% savings in storage space Minutes to recover lost file versus24 hours with our previous dataprotection product $28,000 savings in software andhardware 22. 22Fast forward to todayA strong DR, migration and testing solution Pair of virtual AppAssure Core machines forlocal and offsite recoveries Push-button failover to virtual Simplified creation of DR site Fast restores at any level Rapid P2V and V2V migrations Faster DR testing 23. 23Recovery proof pointRecent primary domain controllers RAID backplane failed Resulted in a major crash Up and running in less than an hour as a virtualmachine, including troubleshooting the server Avoided:o Allnightero Panico Revenue loss Costs and staff time would have been much higher withoutDell AppAssure 24. 24What we learnedNow we know: Our data is safe Its being continually backed up 25. 25Supportingmultiplecustomerthrough dataloss andrecoveryWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 26. 26About Robby Wright & AbtechRobby WrightChief Technical ConsultantAbtech Technologieswww.abtechtechnologies.comWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 27. 27Two Customers Similar Solutions Customer #1 A power company in Texas that needs to protect againststorm damage at their primary site In a hurricane area Flat ground and near a river - increases flooding possibilities Cant afford to lose customer information and billing capabilities Must be able to pay vendors after disaster damage Customer #2 A global coverage web conference hosting company Hosting equipment sites on multiple continents Hosts very large conferences 40,000+ attendees Sites back each other upWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 28. 28The Power Company Has two sites connected by dark fiber optic cables Set up with 10GBit IP connection between sites Using NetVault Backup and SmartDisk for normal backup processes NetVault SmartDisks new replication feature allows painless replication ofdeduplicated backup data between sites Mix of approximately 60 physical servers plus virtual machines Many databases, email, portals Needs long backup chains for regulatory compliance Tape allows thisWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 29. 29How do we plan the backups? Determine what needs to be backed up Determine priorities for both backup and recovery Set RPO and RTO for each Determine backup window availability Do we need special handling for databases or other applications? Make sure we have what we need to recover Design backup system to meet requirementsWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 30. 30All Jobs Start With A Server SurveyCustomer Name:PriorityServer or VMNameOperating SystemApplication onServerRTO RPO IP AddressDisk Allocated(GB)Disk Used(GB)DependenciesWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 31. 31Determine the RPO/RTO For Each ServerRPO Recovery Point Objective How far back can data be lost?RTO Recovery Time Objective How long after failure until system up andusable?Failure Point RTORPOLost Data Time DownTimeWe are live tweeting and answering questions using hash tag: #DellDP. Join us at tweetchat.com/room/DellDP 32. 32The Power Companys Recovery Objectives RPO - They can stand up to one days loss of data Data can be re-input if necessary for time lost Backup to both disk and tape provides multiple fallbacks if necessary RTO They need to be back up and running in 8 hours max. Bare metal backup and recovery restores O/S and applications SmartDisk and/or tape provides recovery of dataWe are live tweeting and

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