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In this webinar from the ConnectWise Foundations series, leaders from eFolder and ConnectWise share the seven key features MSPs should look for in a cloud file sync solution. Mobility, BYOD, and "consumerization" of IT have introduced massive risks to the security of corporate data. MSPs are uniquely positioned to supply their clients with a business-class, secure, and channel-ready file sync solution.
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Top Seven Features MSPs Should Look for
in a Cloud File Sync Solution
US is the most expensive data breach total average per company $5.4 million
81%Employees use at least
one personally
owned electronic
device
59%Employees
use a mobile device to run
line of business applications
90% 1/2Have
disabled auto lock
for tablets
Organizations are fully aware of devices
accessing their
networks
Companies have
experienced a data
breach due to insecure
devices
34%Store work
email passwords and if lost only half
would reset their work-
related passwords
<10%
Level Setting Mobility and Security Trends
On average US Comprised
records 28,765
US Is the most
expensive data leaks cost per
record $199
US is the most expensive data leaks total average per company $5.4 million
Level Setting Mobility and Security Trends
37% 35% 29%Malicious Criminal Attach
Human Factor
System Glitch
Root Causes of Data Leaks
50%
40%
The Thing About Data It Has a Long Shelf Life
Employees who lost their jobs in the last 12 months kept confidential corporate data
Plan to use this data in their new jobs
employees say their organization does not take steps to ensure employees do not use confidential competitive information from third-parties
employees say it is acceptable to transfer work documents to personal computers, tablets, smartphones or online file sharing applications. The majority never delete the data they've moved because they do not see any harm in keeping it.
employees do not believe it is a crime to use a competitor's trade secret information; this mistaken belief puts their current employers at risk as unwitting recipients of stolen IP
think it is acceptable to take corporate data because their company does not strictly enforce policie
employees say their manager views data protection as a business priorities
68%
62%
56%
38%
51%
Risk Assessment: Data Leaks and Mobility
Employees use a work computer for personal use everyday
Employees access personal email from business computers
Employees use a work computer for personal use at least sometimes
83%
78%
63%
Data Loss: Things You Haven’t Thought About
Public Cloud
Corporate DataTraditional
FileServers
ManagedFile
Transfer
EnterpriseContent
ManagementEmail
Data leaks, no visibility, and no IT control
…without compromising security and control.
With Anyone
Work Anywhere
Across Any
Device
With Any
Content
1. Meet the Needs of Mobile and BYOD Users
IDC predicts, by 2015, the world's mobile worker population will reach 1.3 billion, representing 37.2% of the total workforce.
2. Business-class Features
AD/LDAP authentication Fine-grained client, group, and user permissions
2. Business-class Features
Rich file sharing and collaboration options
3. Security and Control
Encryption when data is in transitand “at rest” in
the cloudRemote wipe for lost devices
or employee departures
4. Support Regulatory Compliance
HIPPAGLBASOX
Business Associate
Agreements
5. Multi-tenant Management and Monitoring
Partner
Client 1
User 1
User 2
User 3
Client 2
User 1
User 2
User 3
Client 3
User 1
User 2
User 3
6. Brandable Web Portal and Client Experience
The Web PortalClient Software
Sample Email
7. Recurring Revenue Model, with Attractive Gross Margins
Wholesale cost
$8
Wholesale Cost
Un-Managed business-class, Cloud
File Sync$15
Wholesale Cost
Managed, Business-Class, Cloud File Sync
$25
Partner Margin
Wholesale Cost
Partner Margin
Checklist:Business-class• File sync with anytime, anywhere, and any device access• Share files and collaborate via email, URLs, team shares, and network mapped
drives• Control access with user and group permissions and AD integration
Secure• Complete data encryption in transit and at rest• Sync to a petabyte-scale and proven storage cloud• Fully HIPAA compliant, with business associate agreements
Channel-ready• Multi-tenant management and monitoring, with PSA integration• Brandable web portal• Recurring revenue model, with attractive gross margin opportunities
Integration FeaturesAutomatic Creation of Service Tickets• Failed backups• Disk usage notifications• No backup notifications
Population of Back Up Statistics in ConnectWise Management Summary Report
Automated Billing• Online backup (total GB)• Local backup (number of servers, number of non-servers)• Email archiving (mailbox count)• DoubleCheck email filtering (mailbox count)
Service Ticket
• Configure events in eFolder that will create service tickets in ConnectWise
• Decide the type and severity of events which will send you a notification
Management Summary Report Synchronization
Configure eFolder to synchronize back up statistics with the ConnectWise Management Summary Report
Billing eFolder Services on ConnectWise Agreements
Once you set up your Agreement Addition in ConnectWise for eFolder products and services the Total Quantity will be updated each month
Interested in eFolder?www.eFolder.net
Interested in ConnectWise?www.ConnectWise.com
